Account Manager

As the Account Manager at Weir, you will engage in technical sales, identifying new opportunities for our product portfolio and building robust relationships with key influencers at mining operations. You will also be tasked with problem-solving to find areas for improvement in the plant, assisting in reducing life cycle costs by collaborating with customers to optimize inventory levels. Safety is a core value, and you will uphold Weir's zero harm commitment in all operations.

The Account Manager position at Weir requires an engineering degree, preferably in metallurgical or chemical disciplines, along with at least five years of hard rock mining experience. Understanding mineral processing and the gold recovery process is crucial, and candidates should be prepared for travel within the Nevada region, which can be up to 50% of the time.

Yes, prior experience in the mining industry is essential for the Account Manager position at Weir. Specifically, candidates should have at least five years of experience in hard rock mining along with a solid understanding of the mineral processing aspect, including how gold is recovered.

Weir fosters an inclusive and diverse workplace, prioritizing the well-being of its employees. As an Account Manager, you will experience a culture that encourages innovation, collaboration, and authenticity, allowing you the freedom to tailor your career journey while being recognized for your contributions.

The Account Manager role at Weir requires travel within the Nevada region, typically ranging from 35% to 50% of your workweek. This mainly involves Monday through Friday travel to visit mine sites and processing facilities, supporting our sales efforts and client relationships.

Building relationships as an Account Manager involves active listening and effective communication. Begin by understanding the unique needs of your clients, addressing their concerns, and showing them how Weir's solutions can benefit their operations. Consistent follow-ups and being present during critical decision-making moments will help solidify trust and rapport.

When discussing your experience in the mining industry, be specific about the roles you've held and the skills you've developed. Highlight your direct involvement in hard rock mining and any hands-on experience with mineral processing. Mention significant projects or challenges you've tackled and the results achieved.

To identify new sales opportunities, start by conducting market research to identify trends and gaps in the industry. Utilize your network within the mining sector to gather insights and establish connections. Additionally, actively participating in industry events can provide avenues for new leads and collaborations.

Handling objections from clients requires empathy and problem-solving skills. Start by understanding the client's concerns fully before responding. Address the objection directly and provide evidence or case studies that reassure them of Weir's value propositions. Staying calm and positive can turn objections into opportunities.

Use the STAR method (Situation, Task, Action, Result) to describe a complex problem you faced. Briefly set the scene of the operation, the specific challenge, the action steps you took to resolve the issue, and the outcome that resulted from your efforts, emphasizing how it benefited the mine.

When responding to this question, align your answer with Weir's values and mission. Talk about your passion for sustainable mining practices, your admiration for Weir's history and global presence, and how you believe your skills as an Account Manager can contribute to the company's goals.

Safety is paramount in the mining industry, and as an Account Manager, it is crucial to demonstrate your commitment to a zero harm culture. Discuss previous experiences where you prioritized safety, implemented training, or enforced safety protocols, and how those efforts led to a safer work environment.

Staying updated with mining technologies involves continuous learning. Subscribe to industry journals, attend conferences, and participate in webinars. Networking with industry professionals and joining relevant organizations also provide valuable insights into emerging technologies and best practices.

Effective time management is essential for an Account Manager. Outline your strategies, such as using task prioritization techniques like 'Eisenhower Matrix' or 'ABC prioritization.' Discuss how you set goals for each day and week, ensuring critical tasks are accomplished while remaining flexible for unexpected client needs.

The most critical trait for a successful Account Manager is the ability to build strong relationships. This extends to empathy, effective communication, and the drive to understand client needs deeply. Additionally, resilience and problem-solving skills also play a crucial role in navigating the challenges of client management.