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External Audit Lead

Company Description

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! 

Learn more about our unique benefit offerings here

Want to know more? You can learn about life at Wellmark here.

Job Description

As an External Audit Lead you will perform complex post-payment pre-audits of Wellmark’s claims, enrollment, pharmacy, etc. transactions in preparation for external audits conducted by our self-funded group clients, government and regulatory agencies, and the BCBSA, including OIG/OPM. You will manage and coordinate audit documents to be provided to support Wellmark’s business operations, consult and provide documentation and results to auditors and government/regulatory agencies on potential issues, and formulate Wellmark’s response in collaboration with the appropriate business units.

Qualifications

Required:

  • Bachelor’s Degree in Accounting or related field
  • Minimum 4 years of Auditing, Finance, Compliance or similar business experience within the health insurance or related industry
  • Competent analytical skills, with the ability to analyze data and make recommendations
  • Strong attention to detail with the ability to complete tasks accurately keeping business regulations and rules in mind; proven ability to manage multiple priorities and projects simultaneously
  • Practiced communication skills, both verbal and written
  • Ability to be flexible and adaptable while recommending changes to workflow to improve processes while guiding others through it
  •  Practiced understanding of how business risk affects business strategy
  • Demonstrated interpersonal skills with the ability to build, maintain and leverage business relationships and consultation skills to drive results
  • Ability to think critically using strong business knowledge and perspective to synthesize complex information
  • Coach and mentor others by providing guidance and feedback to help strengthen their knowledge and skills
  • Travel required up to 5%

Preferred:

  • Public accounting experience
  • Prior auditing experience
  • CIA, CPA or similar certification, or willingness to work towards certification

Additional Information

  1. Perform complex audits using statistical sampling audit methodologies; including coverage of core business transactions such as claims, enrollment, pharmacy, benefit design, and system coding and edits. Serves as the technical subject matter expert and Wellmark liaison for all external audits conducted on behalf of our self-funded group clients, government and regulatory agencies, and the BCBSA, including OIG/OPM. Coordinate and manage document preparations and pre-audit, analysis, research and development of audit responses, and negotiation for final audit reporting to group customer.
  2. Lead the audit process and meetings with auditors and examiners, as the Wellmark representative and expert.
  3. Responsible for discussing and negotiating audit issues with all levels of management or applicable stakeholders. Participate in exit conferences as appropriate and perform necessary follow-up to ensure issues are resolved effectively.
  4. Coordinate and manage multiple audit projects; including issue identification and coordination of corrective action plans in accordance with regulatory requirements and federal guidelines (i.e., OPM, OIG, HHS, CMS, DOL, BCBSA).
  5. Prepare reports summarizing audit findings in an effective and organized manner consistent with established department standards and presents results to operational stakeholders. Collaborate and consult with business unit leaders to develop and monitor corrective action plans for any identified audit issue.
  6. Compile and maintain audit documentation to support audit work performed, conclusions/issues identified and recommendations/action plans. Develops desk level audit procedures, as necessary, for assigned audits.
  7. Responsible for mentoring and coaching performance auditing staff by providing quality assurance feedback and subject matter expertise.  Assist leadership with development and execution of the quality assurance process.
  8. Serve as corporate resource to other department or divisions by performing special projects, including high dollar stop-loss payment exception reviews, at the request of department leadership.
  9. Abide by the Standards for the Professional Practice of Internal Auditing and the Code of Ethics.
  10. Other duties as assigned.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Please inform us if you meet the definition of a "Covered DoD official".

Average salary estimate

$87500 / YEARLY (est.)
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$80000K
$95000K

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What You Should Know About External Audit Lead, Wellmark, Inc.

Join Wellmark as an External Audit Lead and play a pivotal role in ensuring the financial integrity of our services! Based in the vibrant city of Des Moines, IA, this position is perfect for an analytical mind ready to tackle the complexities of external audits in the health insurance sector. You'll be tasked with conducting thorough post-payment pre-audits across various transactions such as claims and enrollment, preparing for external reviews by our self-funded group clients and regulatory agencies. As the go-to expert in audit processes, you'll engage with auditors, manage documentation, and collaborate with business units to address findings and negotiate results effectively. Your keen eye for detail and strong communication skills will be invaluable as you guide your team through multifaceted audits and improve workflows. With a bachelor’s degree in Accounting or a related field, along with a solid track record in auditing or compliance, you’ll be equipped to analyze data, make recommendations, and mentor junior staff. If you have public accounting experience and perhaps even hold a CIA or CPA certification (or are working toward one), then this is the opportunity for you to elevate your career in a company that truly values its members and environment. Let's work together for a healthier future—apply now!

Frequently Asked Questions (FAQs) for External Audit Lead Role at Wellmark, Inc.
What are the main responsibilities of the External Audit Lead at Wellmark?

As an External Audit Lead at Wellmark, your main responsibilities will include performing complex audits, managing audit documentation, coordinating with auditors, and negotiating audit findings. You'll be involved in substantial pre-audit work, coordinate multiple projects, and ensure compliance with federal guidelines while collaborating with various business units to implement corrective actions.

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What qualifications are required for the External Audit Lead position at Wellmark?

To qualify for the External Audit Lead position at Wellmark, candidates must possess a Bachelor’s Degree in Accounting or a related field, along with a minimum of 4 years of experience in auditing, finance, or compliance, preferably within the health insurance industry. Additionally, candidates should demonstrate strong analytical and communication skills, attention to detail, and the ability to mentor others.

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How does Wellmark support its External Audit Lead in their role?

Wellmark supports its External Audit Lead through ongoing training, mentorship programs, and collaborative teamwork. The organization encourages innovation and flexibility, allowing employees to recommend process improvements. As an External Audit Lead, you'll also have resources to conduct special projects and engage with various departments, enhancing your professional growth.

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Is travel required for the External Audit Lead role at Wellmark?

Yes, the External Audit Lead role at Wellmark requires limited travel, approximately up to 5%. This travel may involve attending audit meetings or engaging with clients and regulatory agencies, requiring the ability to be flexible and adaptable in different environments.

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What is the work culture like for the External Audit Lead position at Wellmark?

The work culture for the External Audit Lead position at Wellmark is characterized by collaboration, support, and a strong commitment to integrity and member well-being. Employees are encouraged to engage in teamwork and knowledge sharing, fostering a positive environment where everyone can thrive both professionally and personally.

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Common Interview Questions for External Audit Lead
Can you describe your audit experience and how it relates to the External Audit Lead role at Wellmark?

While answering this question, focus on specific audit projects you have handled, emphasizing your role in leading audits, analyzing financial data, and collaborating with various stakeholders. Relate your experience to the responsibilities outlined in the External Audit Lead job description, demonstrating your understanding of how to ensure compliance and accuracy.

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What strategies do you use to manage multiple audit projects effectively?

In response, highlight your organizational skills, such as using project management tools or techniques. Explain how you prioritize tasks and allocate resources, ensuring that deadlines are met while maintaining the quality of audit outputs. Mention any specific examples from your previous roles that showcase your ability to juggle multiple projects.

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How do you handle disagreements with auditors or stakeholders during the audit process?

When discussing this, illustrate your conflict resolution skills by providing a specific example where you navigated a challenging situation. Emphasize the importance of clear communication, understanding different perspectives, and working towards a collaborative solution that aligns with departmental standards at Wellmark.

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What do you consider key indicators of successful audit performance?

Identify various key performance indicators (KPIs) that reflect effective audit performance, such as the accuracy of findings, stakeholder satisfaction, timely reporting, and adherence to compliance regulations. Discuss how you have successfully met these indicators in your previous audit experience.

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Can you describe your experience with statistical sampling methodologies in audits?

When answering this question, detail your familiarity with statistical sampling techniques, providing examples of how you've applied them in audits. Discuss the significance of using these methodologies in ensuring comprehensive coverage and effective analysis of data to drive audit decisions.

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How do you stay updated on auditing standards and regulatory changes?

Your answer should emphasize your commitment to continual learning. Mention specific resources you utilize, such as industry publications, webinars, and professional memberships. Share how you implement new knowledge into your audit practices to ensure compliance with the latest standards.

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Describe a time you trained or mentored a colleague in auditing practices.

Here, recount a scenario where you successfully mentored or coached a junior staff member. Focus on your approach, the resources you provided, and the outcomes of your mentoring, demonstrating your ability to transfer knowledge and foster team development.

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What tools and technologies are you proficient in that support your audit work?

Discuss the auditing tools and software you are familiar with, providing specific examples of how they've enhanced your auditing processes. Highlight any relevant certifications or training in these technologies and express your openness to learning new tools that may be used at Wellmark.

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How do you prioritize tasks when multiple audit deadlines overlap?

Illustrate your time management skills by explaining a method or system you use to prioritize tasks based on urgency and impact. Provide a past example that showcases your effectiveness in meeting overlapping deadlines without compromising quality.

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What role do you think teamwork plays in the success of an audit?

In your answer, stress the importance of collaboration and communication among audit team members. Provide examples of how teamwork has led to more thorough audits and effective resolutions in your experiences while emphasizing how this aligns with Wellmark’s corporate values.

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Wellmark, headquartered in Des Moines, Iowa, and established in 1939, is a health insurance company specializing in individual and family health insurance plans.

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Full-time, on-site
DATE POSTED
March 17, 2025

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