Junior Client Executive

Location: London

Department: Client Team

Working pattern: Full-Time

About the Group

The world is obsessed by small start-ups or the largest corporates. Most UK media agencies are built to serve the top 100 spending clients, and there are a multitude of boutique agencies to serve those starting out in business. The Specialist Works is different. We are built exclusively for marketers at entrepreneurial brands. Businesses that are past the messy start-up stage but are worlds away from the slow-paced nature of large corporates.   

Our clients span large privately owned businesses (often PE backed, founder-led or both) and small to mid-cap public enterprises. They are fighting larger, more established competitors and know they need to think and behave differently to win. They don’t conform to category norms. Since they can’t out-spend their competition, disruption is the safest move they can make.   

The marketers leading these brands are innovative, resourceful, moving at pace and in all-out growth mode. They’re powerful; redefining categories, overtaking and acquiring traditional businesses and changing consumer behaviour along with it.   

 Our clients share three common yet exciting challenges which define everything we do as an agency:   

• Consumer – customer acquisition is key to their success   
• Company – they are highly ambitious and built lean   
• Category – they are often outspent by their competitors, need to outmanoeuvre the competition and are passionate about disrupting an established category   

We are looking for a Junior Executive to join our Client Team here at The Specialist Works (part of What's Possible Group) - turning ambition into success for our growth minded clients. You will be supporting the Client Team on the day-to-day running of 3-4 clients across various categories, growing your responsibility towards owning projects or particular elements of an account.

You will become a specialist in using research tools such as TGI, Touchpoints and Nielsen competitive to uncover media, market and audience information, creating insights that will contribute to designing and developing client communication strategies. You’ll be presenting key parts of our work to clients and making recommendations for their activity.

Supported by the wider Client Team, you’ll learn to write great briefs for our external media partners and internal specialists to produce best-in-class media proposals that innovatively deliver the strategy, all done with outstanding account handling.

What you'll be doing:

Account management:

• With an enthusiasm for the world of advertising and marketing, you’ll support the day-to-day lead for your clients’ business and be responsible for specific projects/areas within the accounts.
• You’ll be a team player by proactively learning all there is to know about your client/clients and their business, then sharing your knowledge with everyone!
• Deliver on our reputation of consistently meeting and exceeding client expectations and deadlines.
• Understand when to escalate to the Client Manager.
• Own in-campaign optimisation with support from specialists; contributes to client-facing reports & co-ordinate Post- Campaign Analysis.
• Support the Client Account Manager throughout the sign-off process working with the client, finance and specialist teams

Research & Strategic media planning:

• Co-ordinate the briefing process with Specialists.
• Contribute research to support the planning process from briefing all the way through to campaign evaluation this may involve owning competitor analysis or audience reporting.
• Execute best practices through the planning process, to contribute to innovation and creativity on the accounts.
• Be a competent user of our proprietary MINT response platform, using it as a key source of insight generation.
• Write great briefs for our specialists, distilling the key challenges and opportunities

Learning & Progression:

• We run a continued professional development programme and the teams have recommended reading, courses and events. With this support you will champion your own knowledge development.
• Raise your, and the client team’s, profiles within the wider TSW environment helping promote the success of the media planning function

What you'll bring to the role:

• A relevant degree (or equivalent experience) in media/advertising/marketing and a passion for starting your career in the advertising/marketing industry
• Understand media terminology and concepts
• Experience of customer/client service
• A pro-active approach in growing your clients' spend and sourcing new opportunities
• Experience of working with stakeholders to deliver multiple projects
• Multi-tasking skills, working to deadlines across multiple projects
• Working in a team environment

• Exposure to a fast paced, proactive environment

• Microsoft Office Package with emphasis on PowerPoint and Excel
• Highly numerate with the ability to work diligently with numbers and data
• Communication and presentation skills (written & oral)

We provide an exciting, fast paced, people first environment that allows everyone to grow, learn and thrive.

We work a 9-day fortnight, meaning staff have every other Friday off!

We offer all our employees share options, and we’ve built a benefits package that invests in our employees’ long-term personal and professional growth and wellbeing.

Our Values

• Passion: You share your excitement about what drives you
• Inquisitiveness: Ask “what’s possible?”.  Ask “why not?”
• Caring: Be a good professional, a good colleague and a good human
• Knowledge: Know plenty. Share it. Learn more.

And we live them every day #IamPICK

Our Values in Action

• Passion: You approach each client account with enthusiasm, dedicated to helping clients reach their goals.
• Inquisitive: You’re always seeking insights and feedback to enhance client campaigns and add value.
• Caring: You’re invested in client success, ensuring every interaction and project delivers on our commitment to quality.
• Knowledgeable: You bring expertise to the table, using your industry knowledge to guide clients toward effective strategies.

Social and Environmental Commitment

At What’s Possible Group, our mission is to build a group our people are proud of. Proud of what we deliver to clients. Proud of how we treat each other. Proud of our commitment to people, planet and profit.

We are dedicated to embedding social and environmental responsibility into every aspect of our business. You'll contribute to initiatives that promote social equity, diversity, and inclusion within our workplace and in the content, we create, whilst actively supporting and promoting sustainable best practice by, continuously working to minimise waste, prioritise eco-friendly suppliers, and promote remote work to reduce carbon emissions.

Your role will include supporting these efforts by helping to implement green office practices, coordinating initiatives that enhance our corporate social responsibility, and ensuring our operations align with our values of sustainability and social responsibility.

Sound good to you? Then get in touch. 

At The What’s Possible Group our culture, our creativity and our passion is powered by people.  People just like you.  Diversity and difference drive innovation, not only for us but also for our clients and is at the heart of everything that we do.