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Business Process Analyst - Bilingual (English/ Korean) - job 1 of 2

Company Description

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/


Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Job Description

  • Consult subdivision leaders to implement business action plans: resource planning, program planning, and budgeting of operational support for business demands.
  • Collaborate with IT Managers/Service Owners to prepare business-case justifications and cost-benefit analyses for new service management initiatives and purchases.
  • Report and publish KPIs, Service Level Agreements (SLAs), and Objectives and Key Results (OKRs) at regular intervals.
  • Prepare and review internal/external statements of work (SOWs) for the procurement of goods and services.
  • Manage and facilitate high profile projects to ensure a timely and smooth completion.
  • Prepare executive summaries and weekly performance reports to support decision-making for Executive Management.
  • Develop and maintain organizational documentation such as White Paper, process flows, SOPs, memos, financial reporting, etc.
  • Provide insights and recommendations on portfolio adjustments/enhancements based on changing business needs, emerging technologies, and industry trends to identify of expansion or efficiency opportunities.
  • Handle complex issues requiring in-depth evaluation of multiple factors.

Salary - $70,000 - $95,000 (DOE)/yr. 

Qualifications

  • Bachelor's degree in Business Administration, Business Analytics, Business Information Systems, Computer Science, Finance or equivalent combination of education and experience in the field.
  • 5+ years of proven experience in a business analysis or related roles supporting business optimization initiatives with financial reporting responsibility.
  • Strong analytical, problem-solving, and project management skills.
  • Proficiency in Microsoft Office Suite; other experience in business system tools is a plus.
  • Strong written/verbal business communication skills with experience presenting to executives.
  • Experience working at an IT environment is a plus.
  • Bilingual(English/ Korean)

Additional Information

All your information will be kept confidential according to EEO guidelines.

 *** NO C2C ***

Average salary estimate

$82500 / YEARLY (est.)
min
max
$70000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Process Analyst - Bilingual (English/ Korean), Woongjin, Inc

Are you ready to elevate your career as a Business Process Analyst with Woongjin, Inc. in sunny Irvine, California? We are on the lookout for a dynamic, bilingual individual fluent in both English and Korean, who is eager to make a difference. In this role, you'll be the bridge between various departments, collaborating with subdivision leaders to implement effective business action plans. Your expertise will guide resource planning, budgeting, and operational support to meet business demands seamlessly. As a key player, you’ll work hand in hand with IT managers to craft compelling business-case justifications and conduct cost-benefit analyses for new initiatives. Reporting KPIs and SLAs is a vital part of the job, along with preparing internal statements of work and managing high-profile projects to ensure everything runs smoothly. Your analytical skills will shine as you develop insights and recommendations based on industry trends and technological advancements to identify new opportunities. If you have at least 5 years of experience in business analysis roles and a knack for project management, along with strong communication skills, we want to hear from you! Join our rapidly growing team at Woongjin, Inc., where your contributions matter, and help us deliver exceptional services to our clients while enjoying a competitive salary ranging from $70,000 to $95,000, depending on experience. Don't miss out on this chance to be part of something greater—apply now!

Frequently Asked Questions (FAQs) for Business Process Analyst - Bilingual (English/ Korean) Role at Woongjin, Inc
What does a Business Process Analyst do at Woongjin, Inc.?

As a Business Process Analyst at Woongjin, Inc., you will collaborate closely with subdivision leaders to develop and implement business strategies focused on resource planning and operational support. Your role involves preparing business-case justifications and conducting analyses to ensure that initiatives add value to the organization. You will also track performance metrics, manage high-profile projects, and provide insights for optimizing business processes.

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What qualifications are needed for a Business Process Analyst position at Woongjin, Inc.?

To qualify for the Business Process Analyst position at Woongjin, Inc., you should have a Bachelor's degree in Business Administration, Business Analytics, or a related field, along with five or more years of relevant experience. Strong problem-solving and analytical skills are crucial, as well as proficiency in Microsoft Office Suite. Being bilingual in English and Korean is a must, and experience in an IT environment is a plus.

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What is the salary range for a Business Process Analyst at Woongjin, Inc.?

The salary range for a Business Process Analyst at Woongjin, Inc. is between $70,000 and $95,000 annually, depending on experience. This competitive compensation reflects our commitment to attracting the best talent for our team, ensuring we can continue to provide exceptional services to our clients.

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Can a Business Process Analyst work on high-profile projects at Woongjin, Inc.?

Absolutely! As a Business Process Analyst at Woongjin, Inc., a significant aspect of your role will involve managing and facilitating high-profile projects. You will be responsible for ensuring these projects are executed timely and efficiently, which will allow you to showcase your project management skills in a dynamic environment.

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How does Woongjin, Inc. support the professional growth of a Business Process Analyst?

At Woongjin, Inc., we value continuous learning and professional development for our Business Process Analysts. You will have access to training resources, mentorship opportunities, and the chance to work on innovative projects that will enhance your skills and experience, ensuring your professional growth aligns with our company's mission.

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Common Interview Questions for Business Process Analyst - Bilingual (English/ Korean)
What techniques do you use to analyze business processes?

To effectively analyze business processes, I utilize techniques such as process mapping and SWOT analysis. These methods help me identify inefficiencies and areas for improvement by visually representing workflows and assessing potential strengths, weaknesses, opportunities, and threats. Sharing real examples of how these techniques led to measurable improvements can strengthen my response.

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How do you prioritize tasks when managing multiple projects?

I prioritize tasks based on project deadlines, overall impact, and urgency. I typically use tools like a priority matrix to assess which tasks will deliver the most value in alignment with the business goals. By communicating openly with stakeholders and revisiting priorities regularly, I'm able to maintain focus on what matters most.

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Describe a challenging project you managed. What was the outcome?

In my previous role, I managed a project that faced scope creep due to changing client requirements. To address this, I implemented more rigorous change management processes that included stakeholder reviews and impact assessments at each project phase. As a result, we could deliver the project on time while maintaining quality, which earned us high client satisfaction.

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What KPIs are most important for tracking project success?

Key KPIs for tracking project success often include on-time delivery rates, budget adherence, and stakeholder satisfaction ratings. These metrics provide a comprehensive view of a project's health and ensure that we remain aligned with organizational objectives. I always emphasize the need to establish these KPIs at the project's outset.

Join Rise to see the full answer
How do you ensure clear communication with stakeholders?

Clear communication starts with setting expectations. I ensure regular updates through scheduled meetings and written reports detailing progress, potential risks, and next steps. I also encourage feedback and open discussions, which not only keeps stakeholders informed but also fosters collaboration and trust.

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What role does data analysis play in your decision-making process?

Data analysis is crucial in my decision-making process, as it provides insights backed by quantitative evidence. By interpreting data trends, I can make informed recommendations that align with business objectives and lead to strategic improvements. Additionally, this analytical approach fosters greater confidence among stakeholders in the decisions being made.

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How do you handle tight deadlines?

When handling tight deadlines, I focus on effective time management and prioritization of tasks. I break projects down into manageable components and set milestone goals to help track progress. Remaining adaptable and communicating any potential roadblocks to the team ensures we stay aligned and can tackle challenges together.

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What experience do you have with business process improvement methodologies?

I have extensive experience with methodologies such as Lean, Six Sigma, and Agile. Applying these frameworks allows me to drive continuous improvement in business processes by identifying waste and enhancing productivity. Sharing specific projects where I applied these methodologies to achieve significant improvements can illustrate my expertise.

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How do you stay updated with industry trends?

I stay updated with industry trends through continuous learning via webinars, industry publications, and professional networking. Engaging with communities related to business analysis and process improvement helps me keep a pulse on changes, technologies, and best practices that can benefit my role at Woongjin, Inc.

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Why do you want to work at Woongjin, Inc. as a Business Process Analyst?

I admire Woongjin, Inc.'s commitment to service and continuous improvement, which resonates with my own professional values. The opportunity to contribute to impactful projects in a supportive environment while collaborating with like-minded professionals excites me. I see this position as an excellent platform to grow and make meaningful contributions.

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Founded in 1980, Woongjin Group is an investment holding company with businesses in education, publishing, food, IT, and other industries. It is based in Seoul, South Korea.

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Full-time, on-site
DATE POSTED
March 29, 2025

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