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Laundry Attendant - Club Wyndham La Cascada Resort

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine:
As a Laundry Associate, you’ll make dream vacations dreamier by keeping our bedding clean and cozy. Families will have you to thank when they wrap up in fresh towels after a fun day at the pool or dine with their friends around a table draped in clean linens.

How You'll Make an Impact:

  • Process laundry, including loading, operating and unloading washers and dryers.

  • Wash, fold, and iron soiled linens, towels, napkins and tablecloths.

  • Safely operate, clean, and maintain equipment as trained.

  • Stock shelves and maintain the cleanliness of the laundry facility.

  • Assist in monthly linen inventory and preparing and stocking housekeeping carts.

  • Maintain positive guest and associate relationships by responding appropriately to inquiries and concerns as quickly and completely as possible.


What You’ll Bring:

  • Ability to read and comprehend routine instructions, short correspondence and memos.

  • Ability to give high priority to customer service.

  • A professional appearance and positive, can-do attitude.

  • Ability to work independently or with others as needed.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

What You Should Know About Laundry Attendant - Club Wyndham La Cascada Resort, Wynd

Are you ready to make a difference in the world of hospitality? Join us at Club Wyndham La Cascada Resort as a Laundry Attendant, where you will be an essential part of creating unforgettable experiences for vacationers in the San Antonio area! At Travel + Leisure Co., we take pride in providing exceptional service, and in this role, you'll help ensure that our guests' linens and towels are fresh, clean, and ready for action. Picture yourself processing laundry, from loading and unloading washers to washing, folding, and ironing soiled items. You'll be working in a friendly environment, where your contributions directly enhance our guests' comfort. And it's not just about the laundry; you’ll also keep our laundry facility tidy, maintain equipment, and support our housekeeping team by stocking carts and keeping track of inventory. We value our associates and foster a culture of support and teamwork, so bring your positive attitude and customer service skills. If you enjoy working at a fast pace and can effectively communicate with guests and coworkers, we want to hear from you! With great benefits like medical, dental, vision coverage, and a career path for growth, you'll find a rewarding career at Travel + Leisure Co. where dreams become lasting memories. Join us and help us put the world on vacation!

Frequently Asked Questions (FAQs) for Laundry Attendant - Club Wyndham La Cascada Resort Role at Wynd
What are the responsibilities of a Laundry Attendant at Club Wyndham La Cascada Resort?

As a Laundry Attendant at Club Wyndham La Cascada Resort, your key responsibilities include processing laundry items such as linens and towels, operating washers and dryers, and ensuring everything is washed, folded, and ironed properly. You will also maintain the cleanliness of the laundry facility, manage inventory, and ensure a high standard of customer service for guests and team members.

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What qualifications are required for the Laundry Attendant position at Club Wyndham La Cascada Resort?

To qualify for the Laundry Attendant position at Club Wyndham La Cascada Resort, candidates should possess the ability to read and comprehend instructions and have a strong commitment to customer service. A professional appearance, positive attitude, and the ability to work independently or as part of a team are essential traits for success.

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How does the Laundry Attendant role at Club Wyndham La Cascada Resort contribute to guest satisfaction?

The Laundry Attendant role at Club Wyndham La Cascada Resort plays a crucial part in guest satisfaction by ensuring that all bedding and towels are fresh and clean, which elevates the overall vacation experience. Guests appreciate the small details, such as crisp linens and fresh towels, which are vital for a comfortable stay.

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What benefits can I expect as a Laundry Attendant at Club Wyndham La Cascada Resort?

As a Laundry Attendant at Club Wyndham La Cascada Resort, associates working 30 hours or more per week can enjoy comprehensive benefits including medical, dental, and vision coverage, flexible spending accounts, life insurance, a 401k plan with employer match, and wellness programs, providing essential support throughout your career.

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Is previous experience required for the Laundry Attendant position at Club Wyndham La Cascada Resort?

Previous experience in a laundry or hospitality setting is beneficial but not mandatory for the Laundry Attendant position at Club Wyndham La Cascada Resort. Candidates with a strong work ethic, willingness to learn, and excellent customer service skills are encouraged to apply!

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Common Interview Questions for Laundry Attendant - Club Wyndham La Cascada Resort
What is your experience with operating laundry equipment?

When discussing your experience with operating laundry equipment, mention any specific machinery you’ve used, your familiarity with different types of laundry processes, and the importance of maintaining equipment for safety and efficiency.

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How do you prioritize tasks in a busy laundry environment?

To effectively answer this, explain how you assess the workload, prioritize based on urgency and guest needs, and remain organized under pressure to complete laundry tasks efficiently while maintaining quality.

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Can you describe a time you provided excellent customer service?

Share a specific instance of providing excellent customer service, focusing on what you did, how it impacted the guest, and what you learned from the experience that can be applied to the Laundry Attendant role.

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What steps do you take to ensure cleanliness in the laundry facility?

Explain the practices you follow to maintain cleanliness, such as regular cleaning schedules, proper waste disposal, and adherence to safety standards, which enhance not only the cleanliness but also the efficiency of laundry operations.

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How do you handle a situation where equipment malfunctions during a shift?

Discuss your approach to troubleshooting equipment issues, emphasizing the importance of reporting the problem promptly, knowing safety protocols, and assisting in finding alternative solutions to keep operations running smoothly.

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What is your approach to teamwork in a laundry setting?

Talk about how collaboration with team members ensures that laundry tasks are completed on time, and how you support each other to provide the best possible service, fostering a positive work atmosphere.

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How do you manage repetitive tasks without losing focus?

Mention techniques you use to maintain concentration, such as setting personal goals, taking brief breaks to refresh your focus, and keeping a positive mindset to remain engaged in your work as a Laundry Attendant.

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What do you find most satisfying about working in laundry services?

Discuss the satisfaction of seeing the end results, such as fresh linens ready for guests and the essential role laundry services play in ensuring a positive guest experience, highlighting your commitment to quality service.

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How do you ensure all laundry items are treated according to their specific needs?

Explain your familiarity with fabric care labels and your ability to sort laundry items appropriately, detailing different washing and drying requirements to ensure each care instruction is followed for optimal results.

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What motivates you to work in the hospitality industry?

Share your passion for making guest experiences memorable and how the collaborative environment and opportunity for personal growth in the hospitality industry motivate you in your roles, including as a Laundry Attendant.

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MATCH
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 28, 2025

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