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Junior Account Manager

About Us

YouLend is the preferred global embedded financing platform for many of the world’s leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US.

We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future.  

The Role:

YouLend has expanded to the US in 2022, and we are growing rapidly. To meet the growing demand for our technology and services, we are now seeking a Junior Account Manager to join our sales department. Being one of the fastest growing Fintech businesses globally we are looking for exceptionally talented and self-motivated person who has a desire to build a career within the Company.

  • Working with our merchants, helping them apply for funding their business.
  • Communicating with business owners daily, ensuring they have all the necessary information to submit their applications.
  • Explaining the financing offers we make and answering any questions the customer has throughout the process.
  • Working with a variety of enterprise technology platforms and YouLend proprietary solutions to process applications.

Essential Skills:

  • Target-orientated with a strong sales mindset.
  • Excellent communication skills – with the ability to interact via phone and email.
  • Comfortable in Microsoft excel.
  • Customer focused mindset.

We offer comprehensive benefits package that includes:

  • Health Care Coverage. Youlend covers 80%; employee contribution is 20% of the premium.
  • Medical Plan (medical insurance and prescription drug coverage)- Choice of 5 different plans through United Healthcare.
  • Dental plan coverage
  • Vision plan coverage
  • Benefits can be for: Employee only; Employee & Spouse; Employee & Child; Employee & Family
  • Retirement - 401K match. Employee match $1 for $1 up to 5% of salary.
  • Basic Life & AD&D Insurance.
  • International travel insurance covered if traveling abroad for work purposes.
  • Paid Time Off (PTO)- 20 working days (4 weeks) + US public holidays
  • Paid Office Parking

Why join YouLend? 

At YouLend, we are actively creating an equitable and inclusive environment for every YouLender to thrive. We champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion process are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law. 

 

Salary: $50,000 + Bonus

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Average salary estimate

$50000 / YEARLY (est.)
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$50000K
$50000K

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What You Should Know About Junior Account Manager, Youlend

Are you ready to kickstart your career in the exciting world of fintech? Look no further than the Junior Account Manager position at YouLend! We're a global embedded financing platform, teaming up with some of the biggest names in e-commerce like Amazon and eBay to bring flexible financing solutions to businesses everywhere. As a Junior Account Manager, you'll be at the forefront of our growing sales team, engaging with merchants and helping them navigate the funding application process. Your day-to-day will include communicating with business owners, ensuring they have all the information they need, and addressing any questions they may have about financing offers. You’ll use various enterprise technology platforms and proprietary YouLend solutions to process applications, making a real difference for our clients. We're looking for a self-motivated individual with a strong sales mindset, excellent communication skills, and a customer-focused attitude. If you're comfortable working with Microsoft Excel and are ready to thrive in a fast-paced environment, we want to hear from you! Joining YouLend means being part of a company that truly values diversity and inclusion, offering a comprehensive benefits package, including health care coverage, a retirement plan, and generous paid time off. Don’t miss the chance to grow your career with one of the fastest growing fintech companies in the world!

Frequently Asked Questions (FAQs) for Junior Account Manager Role at Youlend
What does a Junior Account Manager do at YouLend?

A Junior Account Manager at YouLend primarily focuses on assisting merchants with their funding applications. This includes daily communication with business owners, ensuring they understand the financing offers, and guiding them through the application process using various tech platforms.

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What skills are essential for the Junior Account Manager position at YouLend?

Essential skills for a Junior Account Manager at YouLend include a strong sales mindset, excellent communication abilities (both written and verbal), comfort with Microsoft Excel, and a customer-focused approach to interactions.

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What career growth opportunities are available for Junior Account Managers at YouLend?

YouLend values talent and offers significant career growth opportunities for Junior Account Managers. The role is an entry point within our sales department, with paths to more senior positions as you gain experience and demonstrate your skills.

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How does YouLend support its employees?

YouLend offers a comprehensive benefits package, including health care coverage, retirement plans, and generous paid time off. We believe in supporting our employees both professionally and personally.

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What is the company culture like at YouLend?

YouLend is dedicated to fostering an equitable and inclusive environment. We celebrate diversity and adhere to equal opportunity practices in our hiring and promotion processes, ensuring that all employees can thrive.

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What are the advantages of working as a Junior Account Manager at YouLend?

As a Junior Account Manager at YouLend, you'll have the chance to work with leading global brands and contribute to innovative financial solutions. You'll gain valuable experience in the fintech industry while enjoying a supportive work environment with excellent benefits.

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What is the salary for a Junior Account Manager at YouLend?

The salary for a Junior Account Manager at YouLend is $50,000, along with an opportunity for bonuses, making it a competitive position in the fintech sector.

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Common Interview Questions for Junior Account Manager
What do you know about YouLend and its services?

Be prepared to discuss YouLend's role as a fintech leader, its partnerships with major e-commerce platforms, the importance of its AI-driven credit risk assessment, and how these innovations benefit merchants.

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How would you handle a difficult client interaction as a Junior Account Manager?

Discuss the importance of empathy and active listening. Explain how you would validate the client’s concerns, provide clear and calm guidance, and work towards a solution that meets their needs.

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Can you share an experience where you achieved a sales target?

Provide a specific example of a time you successfully met or exceeded a sales target, highlighting the strategies you used, your motivation, and how you measured your success.

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What strategies would you use to communicate financing options to clients?

Emphasize the need for clarity and simplicity in your communication. Discuss tailoring your explanations to the client's background and ensuring that they feel supported throughout the process.

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How do you prioritize tasks when managing multiple client applications?

Outline your approach to time management, tools you use for organization, and how you determine the urgency of each task to ensure timely follow-ups and efficient processing.

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Describe a time you provided exceptional customer service.

Share a story that showcases your commitment to customer satisfaction and the steps you took to go above and beyond for a client, focusing on the positive outcome.

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How comfortable are you using Microsoft Excel?

Discuss your experience with Excel, mentioning specific tasks such as data analysis, creating spreadsheets, or managing information that relate to the role of Junior Account Manager.

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What motivates you to work in sales?

Talk about personal incentives such as goal achievement, the thrill of influencing outcomes, and how you enjoy creating value for both the company and its clients.

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How would you approach training for new systems offered by YouLend?

Highlight your willingness to learn, mentioning that you would take initiative to attend trainings, seek help from colleagues, and utilize resources effectively to become proficient.

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What do you hope to achieve in your role as a Junior Account Manager?

Discuss your career aspirations and how they align with the company's goals. Be specific about skills you wish to develop and contributions you hope to make at YouLend.

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Full-time, on-site
DATE POSTED
November 28, 2024

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