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Sr Account Manager

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This candidate needs ideally reside in Georgia.

What’s the role?

As a Senior Account Manager, you get to work with an astonishing team that plays a vital role at Carl Zeiss Meditec. Show case your skills and experience with process enhancement by strengthening our Team as a Senior Account Manager within Carl Zeiss Meditec. The Senior Account Manager is a motivated individual with an entrepreneurial spirit, hunter mentality, skilled negotiator and has proven capital equipment sales experience.  The Account Manager is responsible for the generation of new business equipment sales and profits (P&L) in a specific territory. They commit to an annual sales budget, develops an annual business plan to achieve territory objectives, and forecasts monthly equipment pipeline. The Account Manager must be a team player, develop excellent clinical and technical knowledge, and demonstrate a high business acumen for the surgical market. Expected to work effectively within their territory to ensure the growth of the entire Zeiss surgical equipment portfolio to optimize customer workflow experience. Must report on their activities weekly and must represent the company in keeping with the highest standards of business ethics and professionalism. Responsible for communicating with management any ideas, market trends or competitive activities.

Sound Interesting?

Here’s what you’ll do:

  • Maintain currency of, and adhere to applicable GMP and ISO 9001 processes and procedures. Abide by state and federal employment laws.
  • Attain or exceed yearly revenue and profit quotas for region of responsibility while managing a specific expense budget.
  • Make scheduled personalized sales demonstrations to the surgeons, operating room staff, and administration at facilities in region of responsibility.
  • Work effectively in a team environment to ensure lead sharing, account management, and account development.
  • Maintain, analyze and utilize territory records and other information to efficiently organize, plan, execute, and measure results.
  • Educate and follow up with surgeons, operating room staff, and administration on the operation, utilization and application of our products to ensure overall customer satisfaction.
  • Provide timely, accurate, and constructive written and oral communications to management regarding expected sales planned monthly activity. Operates a specific cost center (business) to control sales, expenses, inventory and accounts receivable.
  • Maintain SFDC reports, dashboards and updates relative to opportunities, leads and sales funnel.
  • Develop and implement synergy opportunities among other Zeiss companies, Carl Zeiss Meditec field service and other corporate partners when such programs arise.

Do you qualify?

  • Four-year college degree or equivalent. Five plus (5+) years’ sales experience.
  • High level of technical/ clinical product knowledge.
  • Ability to manage multiple tasks.
  • Strong organizational and communication skills.
  • Computer literacy in word processing, spreadsheet and database management.
  • Exceptional negotiating and diplomacy skills.
  • Develop expertise in product application and practice management implications.
  • Safely operate a motor vehicle and maintain a valid motor vehicle license.

We have amazing benefits to support you as an employee at ZEISS!

  • Medical
  • Vision
  • Dental
  • 401k Matching
  • Employee Assistance Programs
  • Vacation and sick pay
  • The list goes on!

ZEISS is an EEO/AA/M/F/Disabled Veteran Employer

Your ZEISS Recruiting Team:

Lindsay Walker

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). 

Average salary estimate

$100000 / YEARLY (est.)
min
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$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Account Manager, Zeiss Group

Join ZEISS as a Senior Account Manager and become part of a team that has thrived for over 177 years! In this exciting remote position, you’ll take on the challenge of driving equipment sales and profitability within your designated territory in Georgia. Working with Carl Zeiss Meditec, your entrepreneurial spirit and negotiation skills will play a critical role in shaping the future of surgical technology. Your main responsibilities will include developing a comprehensive annual business plan, maintaining an equipment pipeline, and ensuring alignment with monthly and annual sales quotas. We focus on collaboration, enabling you to connect with surgeons and operating room staff, ensuring they fully understand the benefits and functionality of our advanced products. You’ll need to be well-versed in clinical and technical knowledge, as well as have a strong business acumen to navigate the dynamic landscape of the surgical market. At ZEISS, we believe that innovation is key to sustainable solutions, so your insights on market trends and competitive activities will be pivotal. Beyond the thrill of achieving targets, you’ll benefit from a supportive work environment, competitive compensation, and comprehensive benefits. Are you ready to make a meaningful impact with ZEISS? Let’s change the world together!

Frequently Asked Questions (FAQs) for Sr Account Manager Role at Zeiss Group
What are the key responsibilities of a Senior Account Manager at ZEISS?

As a Senior Account Manager with ZEISS, your main responsibilities will include generating new business sales, managing P&L for your territory, making personalized sales presentations, and collaborating effectively within a team to optimize customer workflows. You'll be committed to reaching your annual sales goals through strategic planning and by maintaining excellent relationships with surgeons and operating staff while ensuring high business ethics.

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What qualifications are required for the Senior Account Manager position at ZEISS?

To qualify for the Senior Account Manager role at ZEISS, you need a four-year degree or equivalent, along with a minimum of five years of sales experience in capital equipment. Strong communication, negotiation, organizational skills, and a high level of technical knowledge about surgical products are essential. Additionally, the ability to juggle multiple tasks and a valid driver's license are required.

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What kind of experience is beneficial for the Senior Account Manager role at ZEISS?

Candidates aiming for the Senior Account Manager position at ZEISS should ideally possess extensive experience in sales, specifically within the medical technology sector. Proven skills in relationship building, technical and clinical product knowledge, and the ability to navigate the surgical market are highly beneficial for success in this role.

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How does ZEISS support the growth of their Senior Account Managers?

ZEISS encourages the professional growth of their Senior Account Managers through continuous training and the development of best practices within the team. They provide access to resources and technology that enables Account Managers to stay ahead in a competitive market while fostering a culture of teamwork and collaboration.

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What benefits can I expect as a Senior Account Manager at ZEISS?

At ZEISS, Senior Account Managers enjoy an extensive benefits package including medical, dental, and vision plans, 401k matching, vacation and sick pay, and access to employee assistance programs. The company values personal well-being and offers resources to ensure a balanced work-life experience.

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Common Interview Questions for Sr Account Manager
How do you develop your business plan as a Senior Account Manager?

When asked this question, share your strategic approach to setting annual sales goals, identifying target customers, and leveraging market data to outline your plan. Highlight your adaptability to adjust your plan based on feedback and changing market conditions.

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What strategies do you use to manage your territory effectively?

Focus on discussing your organization skills, time management techniques, and how you leverage CRM tools to track customer interactions, follow-ups, and sales milestones. Provide examples of how you've successfully increased sales through effective territory management in the past.

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Can you describe a successful negotiation experience in your previous sales roles?

Use this opportunity to showcase your negotiation skills by detailing a specific scenario where you overcame objections and secured a deal. Emphasize your ability to understand customer needs and creatively offer solutions that aligned with their goals.

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How do you ensure customer satisfaction with your products?

Discuss how you provide ongoing support, education, and follow-up to ensure customers fully understand and utilize the products effectively. Share any metrics you've tracked to measure customer satisfaction and how you've responded to feedback.

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What is your approach to handling a missed sales target?

Describe your analytical approach to understanding what went wrong, your willingness to learn from setbacks, and actions you take to improve for future opportunities. Emphasize your resilience and commitment to achieving results.

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How do you stay up to date with industry trends and product knowledge?

Mention any specific resources, professional organizations, or training programs you utilize to stay informed. Discuss how you apply this knowledge to enhance your sales strategy and customer conversations.

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What role does teamwork play in achieving sales targets?

Highlight the importance of collaboration by giving examples of how you worked cross-functionally to share leads or develop joint strategies that contributed to meeting or exceeding sales goals, underscoring the importance of team dynamics.

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Can you provide an example of a time you had to educate a client about a complex product?

Illustrate your capability to simplify complex information for clients, detailing how you break down technical details, use visual aids, or demonstrate the product, ensuring clients feel confident in their understanding.

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How do you prioritize your accounts and sales opportunities?

Share your criteria for prioritizing accounts, such as revenue potential, relationship strength, or urgency of need. Discuss any frameworks you use for decision-making and how you ensure that your efforts are aligned with achieving your sales objectives.

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What techniques do you employ to gain referrals and leads?

Talk about your proactive strategies for gathering referrals, such as requesting them during meetings, leveraging satisfied customers, and participating in networking events. Emphasize how a referral strategy helps sustain your sales pipeline.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 28, 2025

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