Senior Manager, Business Development

The Senior Manager of Business Development at Zocdoc is responsible for establishing and managing strategic partnerships critical for company growth. This includes initiating new partner relationships, negotiating contracts, and deepening engagement with existing partners, particularly in the interoperability space, such as EHRs. The position requires collaborating with multiple organizational teams to drive mutual success and identify innovative partnership opportunities.

Candidates for the Senior Manager, Business Development role at Zocdoc should have at least 7 years of experience in business development or strategic partnerships, ideally with a track record of working with large companies. Strong negotiation skills, sales experience, and the ability to build relationships with C-suite executives are also essential. Healthcare experience, while beneficial, is not mandatory.

The Senior Manager of Business Development directly contributes to Zocdoc’s mission of empowering patients by creating strategic partnerships that enhance the healthcare experience. By collaborating with various teams and managing the partner lifecycle, this role ensures that Zocdoc’s services remain competitive and effective, ultimately driving up quality and reducing costs for patients.

Essential skills for the Senior Manager, Business Development at Zocdoc include superb communication capabilities, strong negotiation and problem-solving skills, and the ability to think strategically about complex business issues. Additionally, having a solid knack for building and maintaining relationships—both internally and externally—is critical for success in this role.

Zocdoc offers a competitive benefits package for Senior Managers of Business Development, including unlimited paid time off, 100% paid employee health benefits, a 401(k) match, wellness programs, and catered lunches. The company also provides a flexible, hybrid work environment and opportunities for professional growth, which makes it a great place to work.

When answering this question, highlight specific examples of partnerships you successfully established, focusing on the impact they had on the business. Discuss your negotiation strategies and the outcomes that align with business goals.

Explain your negotiation tactics, emphasizing the importance of mutual benefits and understanding the partner's needs. Discuss how you prepare for negotiations by researching the partner and formulating clear, value-driven propositions.

Discuss the tactics you employ to keep communication channels open and address partner needs proactively. Emphasize the importance of regular check-ins, feedback loops, and adapting strategies as partners evolve.

Share your criteria for prioritizing partnerships based on strategic value, potential ROI, and alignment with Zocdoc's overall mission. Discuss how you conduct market research to inform your decisions.

Highlight your experience working with various departments to ensure successful partnership outcomes. Discuss examples where cross-functional collaboration led to innovative solutions or successful project execution.

Provide a detailed account of a specific negotiation that posed challenges, including the tactics you used and the eventual resolution. Focus on how your approach benefited both parties and reinforced the partnership.

Convey your methods for staying informed about healthcare trends, regulations, and technological advancements. Mention any specific resources, publications, or industry events you regularly engage with.

Discuss a specific instance where external or internal changes required you to adapt your business development strategy. Focus on how you assessed the situation and what new strategies you implemented.

Mention any CRM systems, project management tools, or communication platforms you use, explaining how they enhance your efficiency in managing relationships and tracking partnership performance.

Share your passion for Zocdoc’s mission of empowering patients and transforming healthcare. Discuss how you see your role fitting into this mission and how it aligns with your career aspirations.