Partner Business Manager

As a Partner Business Manager at Zscaler, you will create pipeline revenue through strategic go-to-market activities in collaboration with partner leaders and sales executives. You'll focus on developing product and sales competencies within our partner network and influencing sales strategies that drive results. You will also participate in executive QBRs with both Zscaler and partner teams, thus playing a crucial role in the company's mission to secure cloud business.

To qualify for the Partner Business Manager role at Zscaler, candidates must have at least 5+ years of channel management experience, with a solid background in network security or cloud technologies. Experience utilizing a two-tier channel model and familiarity with the SMB marketplace are essential. Strong solution-selling skills will also be highly advantageous.

Zscaler is recognized as a best workplace in technology and promotes a culture of diversity and inclusivity. As a Partner Business Manager, you'll benefit from a supportive environment that encourages collaboration and innovation, allowing you to thrive while making a significant impact on our cloud security solutions for clients. Our commitment to employee development, comprehensive benefits, and vibrant workplace culture set us apart.

Preferred qualifications for a Partner Business Manager at Zscaler include experience with innovative, born-in-the-cloud partners and relationships with national security and network VARs. Candidates who possess these qualifications will enhance their ability to effectively generate and support partner pipeline growth.

At Zscaler, we believe in fostering career growth through comprehensive professional development programs. As a Partner Business Manager, you'll have access to mentorship, education reimbursement, and various training opportunities designed to enhance your skills and knowledge in cloud technologies and partner management.

When answering this question, provide specific examples of your previous roles where you managed channel partners. Highlight how your strategies led to increased revenue or strengthened partner relationships, showing that you understand both the business and technical aspects of the cloud.

Share specific methodologies you’ve employed, such as collaborating with partners to identify key market trends or utilizing analytics to understand customer needs. It’s essential to convey how you align stakeholders to achieve mutual goals.

Discuss a situation where you effectively resolved a conflict by focusing on communication and professionalism. Emphasize the importance of understanding mutual objectives and working together to find a solution that benefits both parties.

Illustrate your experience in conducting training sessions, creating resource materials, or implementing feedback loops for partners. Show how fostering knowledge among partners can translate into sales growth.

Explain the metrics or KPIs you track, such as revenue growth, engagement level, and customer satisfaction. Be prepared to share how these scores influence your strategies and decision-making.

Emphasize your understanding of customer feedback's value. Talk about how you implement feedback into existing partnerships to enhance products/services and grow the partner network.

Share experiences where you’ve delivered presentations to executives, detailing your preparation process, how you tailor information to your audience, and the outcomes of those presentations.

Detail the partner campaign, your specific contributions to planning and execution, and the results achieved. Highlight what you learned and how those experiences shaped your future work.

Discuss how you research industry publications, engage in professional networks, and attend conferences or webinars to maintain an up-to-date understanding of trends affecting cloud security and partner management.

Outline qualities such as innovation, a strong understanding of cloud technologies, a customer-first mindset, and the capability to scale effectively within a region, explaining why these traits matter for partnership success.