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Associate Director, Field Reimbursement Manager - Immunology Rheumatology/Dermatology

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

"This role is field-based, and candidates should live within a reasonable distance from the primary city."

The geography includes the following cities:

  • Dallas, Texas
  • Houston, Texas
  • Austin, Texas
  • San Antonio, Texas
  • New Orleans, Louisiana

The Associate Director, Field Reimbursement Manager - Immunology Rheumatology/Dermatology manages and coaches a regional team of Field Access Specialists, who educate HCPs on AbbVie patient experience programs, focusing on access and reimbursement support. The primary responsibility is to ensure their team of FAS effectively engages customers to understand key coverage, coding, payment, product acquisition and affordability dynamics for AbbVie products in their local geography. This role will spend most of the time working with the FAS and conducting quarterly field rides to ensure the FAS is compliantly and effectively leveraging the tools and materials provided by AbbVie. In addition, this role will help implement and monitor quality control measures to ensure all team members are compliant with AbbVie expectations and ways of working. The Associate Director, Field Reimbursement Manager - Immunology Rheumatology/Dermatology  must effectively and compliantly engage with a team of internal stakeholders, including Patient Services, Managed Health Care, Sales, and Access and Reimbursement hub.

Responsibilities

  • Ensure team compliance with the appropriate ways of working
  • Assist in the implementation of patient services access resources and programs into area execution, including identifying training needs, in-field and National/Regional meetings, with the purpose of elevating regional effectiveness
  • Work with peers in Market Access and Trade to understand the changing Healthcare Landscape and communicates appropriate information to the FAS team
  • Appropriately communicate patient services and access program information to sales teams in a compliant way
  • Utilize analytics tools to monitor call activity and capacity
  • Develop, implement and execute effective skill development plans for direct reports. Deliver consistent coaching direction via field-travel and meeting engagements and optimize their ability to provide effective access to support HCPs.
  • Develop, monitor and advance development planning process with direct reports.

Qualifications

Qualifications

  • Minimum 5 years of experience in coverage, coding, managed healthcare, and/or market access in neuroscience in Managed Health Care, Payer Account Management, Field Reimbursement Manager or equivalent role
  • Minimum 3 years of experience leading field teams, successful team coaching, management and personnel development experience
  • Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.
  • Thorough understanding of the technical payer policy processes, systems and requirements for coverage, coding and payment for specialty medicines
  • Demonstrated understanding of the rules, regulations and risks associated with provision of reimbursement support services and how to monitor and mitigate for those risks. Demonstrated deep technical understanding of coverage, coding, payment and distribution of specialty products and the rules and regulations that govern provision of reimbursement support.
  • Comprehensive understanding of Parts A, B, C and D or Medicare and associated reimbursement dynamics
  • Strong understanding of drug acquisition and dispensing in the Neuroscience space (role of Specialty Pharmacies, Specialty Distributors and white-bagging, etc.)
  • Track record of strong leadership contributions
  • Driving a personal auto or company car or truck, or a powered piece of material handling equipment
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. to AbbVie has resources to answer questions you may have regarding your responsibilities.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

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What You Should Know About Associate Director, Field Reimbursement Manager - Immunology Rheumatology/Dermatology , AbbVie

Are you ready to step into an impactful role with AbbVie as an Associate Director, Field Reimbursement Manager - Immunology Rheumatology/Dermatology? Based in the vibrant city of Austin, TX, you'll lead a talented team of Field Access Specialists dedicated to enhancing patient experience programs. This isn’t just about oversight; it’s about coaching, developing skills, and ensuring your team effectively engages with healthcare providers about access and reimbursement support for AbbVie’s innovative products. Your role will involve crafting impactful training sessions, conducting quarterly field rides, and leveraging analytics tools to guide operations. You'll also collaborate closely with other internal stakeholders to ensure cohesive operations across departments, while instilling compliance and quality control best practices. If you have a minimum of five years’ experience in coverage, coding, or managed healthcare along with strong leadership skills, this could be the perfect opportunity for you. AbbVie is committed to making a remarkable impact in healthcare, and as part of this mission, your expertise will help shape how we deliver vital solutions to patients. Join us in our journey to transform lives and advance through innovation!

Frequently Asked Questions (FAQs) for Associate Director, Field Reimbursement Manager - Immunology Rheumatology/Dermatology Role at AbbVie
What are the primary responsibilities of the Associate Director, Field Reimbursement Manager at AbbVie?

The Associate Director, Field Reimbursement Manager at AbbVie takes on crucial responsibilities including managing a team of Field Access Specialists, ensuring they effectively engage with healthcare providers regarding patient experience programs. This involves monitoring compliance, conducting field rides, developing training materials, and collaboratively working with internal teams to adapt to the evolving healthcare landscape in immunology, rheumatology, and dermatology.

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What qualifications are required for the Associate Director, Field Reimbursement Manager role at AbbVie?

To qualify for the Associate Director, Field Reimbursement Manager role at AbbVie, candidates should have at least five years of experience in coverage, coding, managed healthcare, or market access. It's also essential to possess a minimum of three years of experience leading field teams, alongside a bachelor's degree in health-related fields or equivalent experience.

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How does the Associate Director, Field Reimbursement Manager contribute to AbbVie’s mission?

The Associate Director, Field Reimbursement Manager plays a significant role in AbbVie’s mission by ensuring that healthcare providers have the necessary support regarding access and reimbursement for innovative medicines. By training and managing the team of Field Access Specialists, this role ensures that AbbVie’s impactful solutions reach those in need, therefore contributing to improved health outcomes.

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What skills are essential for success as an Associate Director, Field Reimbursement Manager at AbbVie?

Essential skills for succeeding as an Associate Director, Field Reimbursement Manager at AbbVie include strong leadership capabilities, a thorough understanding of the healthcare reimbursement landscape, effective communication strategies, and the ability to analyze data to drive team performance. A comprehensive grasp of the technical payer policies and a knack for coaching are also key to achieving success in this role.

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What does the team dynamic look like for the Associate Director, Field Reimbursement Manager at AbbVie?

At AbbVie, the team dynamic for the Associate Director, Field Reimbursement Manager revolves around collaboration and support. This role involves leading a regional team of Field Access Specialists while coordinating across various departments like Patient Services, Sales, and Market Access. Fostering a positive culture of teamwork is key, ensuring all members work towards the common goal of improving patient access to care.

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Common Interview Questions for Associate Director, Field Reimbursement Manager - Immunology Rheumatology/Dermatology
Can you describe your experience leading field teams in healthcare?

When answering this question, share specific examples of how you've managed field teams, focusing on your leadership style, coaching methods, and the outcomes from your initiatives.

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How do you ensure compliance within your team?

Discuss strategies you’ve implemented to promote compliance, such as regular training sessions, monitoring tools, and open communication channels for team members to ask questions and clarify doubts.

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What steps would you take to train a new Field Access Specialist?

Outline your approach to training new hires, highlighting the importance of hands-on learning, resource sharing, and ongoing support to ensure they understand AbbVie’s patient experience programs and their roles.

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How do you stay updated on changes in payer policies and reimbursement practices?

Share your methods for keeping current, such as attending industry conferences, participating in relevant webinars, and subscribing to healthcare policy updates, showing your commitment to remaining informed.

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Describe a challenging situation you've faced in a leadership role and how you overcame it.

Provide a detailed scenario that reflects your problem-solving skills, focusing on your thought process, the strategies you employed, and the successful outcome.

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How do you leverage analytics to monitor team performance?

Explain the specific analytics tools you use to assess activity and performance metrics and how you translate this data into actionable insights for team development and improvement.

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What’s your approach to coordinating with internal stakeholders?

Discuss how you build relationships with other departments, communicate effectively, and ensure alignment on goals, showing your collaborative nature and understanding of cross-functional dynamics.

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How do you manage your time and prioritize tasks in a dynamic environment?

Be sure to touch on any time management tools or techniques you use, and provide examples of how you've prioritized effectively while dealing with competing deadlines or unexpected challenges.

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What is your philosophy on team development and growth?

Articulate your beliefs about investing in team members' growth through coaching, mentorship, and professional development opportunities, and share examples of how you've implemented these philosophies.

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How would you communicate complex reimbursement information to healthcare providers?

Describe your approach to simplifying complex subjects for better understanding, emphasizing the importance of clear communication and using relatable examples to convey your points effectively.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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DATE POSTED
March 8, 2025

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