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Inside Sales Rep I - job 1 of 3

Company Description

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.

Job Description

AbbVie’s Austin based Inside Sales is a professional team of inside sales personnel that supports existing field sales, operational, and marketing initiatives utilizing a set of approved best practices, job aides, and quality metrics to build lasting relationships with Healthcare Practices across the nation. 

Our team is searching for high energy, self-motivated, dynamic individuals wishing to join a team environment that values individual achievement in a quota driven/incentivized role. .  Candidates must be able to work in a fast-paced environment with a continued focus on utilizing phone and other channels to create, nurture, and expand relationships with healthcare professionals to achieve brand objectives. 

Successful candidates will possess strong verbal communication skills, be highly organized, flexible, self-starter and can articulate value on a consistent basis to foster growth of an expanding customer base by creating positive customer interactions and lasting relationships. 

Core responsibilities include:

  • Ability to use inside sales techniques to ensure positive results to a highly targeted, assigned list of healthcare professionals.  
  • Ability to apply account management skills such as call planning, customer education, reporting and follow-up to maximize territory performance potential.
  • Comfortable establishing a commanding and engaging phone presence with an ability to build rapport and engage in clinical/promotional conversations to maintain productive business relationships.
  • Manage daily sales call activity to optimize time and maximize the achievement of sales and market share objectives.
  • Profile and manage targeted list of healthcare professionals and provide value-added benefits to grow product volume.
  • Maintain the required product expertise including competitive product knowledge.
  • Demonstrate thorough knowledge of products and ensure clear, concise and accurate communication of product information with target audiences using proper medical terminology.
  • Successfully complete product training (self-study, testing, field work and classroom training or virtually) and meet training expectations.
  • Demonstrate effectiveness working independently and in a team environment.
  • Introduce, establish, grow relationships, and retain an expanding group of healthcare professionals from all levels – including office staff, Medical Assistants, nurses, and doctors.
  • Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)

 

Qualifications

Education and/or experience

  • Bachelor’s degree or equivalent experience
  • The ability to work independently, highly organized and superior communication skills
  • Experience in an environment incentivized by established goals and metrics
  • Experience in the healthcare industry involving interaction with physicians, office staff, etc. preferred

Desired knowledge

  • Knowledge of medical device, pharmaceutical, or related field
  • Ability to use Microsoft Office, Outlook MS Word, Excel, PowerPoint
  • Knowledge of Salesforce preferred

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inside Sales Rep I, AbbVie

If you're looking to jumpstart your career in sales while making a meaningful impact in the healthcare sector, then the Inside Sales Rep I position at Allergan Aesthetics in Austin, TX, could be your perfect match. Allergan Aesthetics, a part of AbbVie, is renowned for its innovative portfolio of aesthetics brands and products, and we're on the lookout for high-energy, self-motivated individuals to join our dynamic team. In this role, you'll leverage your communication skills to build lasting relationships with healthcare professionals across the country, all while working in a supportive team environment. You'll engage in clinical conversations, provide valuable insights, and ensure that our sales strategies align with brand objectives, driving success in a fast-paced setting. Your responsibilities will include managing a targeted list of healthcare accounts, utilizing inside sales techniques, and continuously honing your product knowledge to deliver concise, impactful communication. At Allergan, we prioritize personal growth and team achievement, encouraging you to thrive in a quota-driven role that rewards your efforts. If you're organized, adaptable, and ready to make a difference, we’d love to see how you can contribute to our mission of providing exceptional service and education to our valued customers. Come help us transform lives with our leading aesthetics products!

Frequently Asked Questions (FAQs) for Inside Sales Rep I Role at AbbVie
What are the responsibilities of an Inside Sales Rep I at Allergan Aesthetics?

An Inside Sales Rep I at Allergan Aesthetics is responsible for utilizing phone and other communication channels to create and nurture relationships with healthcare professionals. Key duties include managing a targeted list of accounts, conducting sales calls to achieve market share objectives, and applying account management skills to optimize territory performance. The role also demands strong product knowledge to engage healthcare practitioners effectively.

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What qualifications are required for the Inside Sales Rep I position at Allergan Aesthetics?

Candidates applying for the Inside Sales Rep I position at Allergan Aesthetics should possess a bachelor's degree or equivalent experience. Preferred qualifications include experience in a sales-driven environment, particularly in the healthcare industry, showcasing proficiency in communication and organizational skills. Familiarity with tools like Microsoft Office and CRM systems such as Salesforce is also beneficial.

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How does Allergan Aesthetics support the training of Inside Sales Reps?

At Allergan Aesthetics, new Inside Sales Reps receive comprehensive training to ensure they are well-equipped to succeed. This training includes self-study, testing, fieldwork, and classroom instruction that covers product information, sales techniques, and compliance with healthcare regulations to ensure effective customer interactions.

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What skills are essential for the Inside Sales Rep I role at Allergan Aesthetics?

Essential skills for the Inside Sales Rep I role at Allergan Aesthetics include strong verbal communication, the ability to build rapport with clients, organizational skills, and the capacity to work independently and as part of a team. Being a self-starter is crucial, as is the ability to adapt to a dynamic, fast-paced sales environment.

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What is the work environment like for an Inside Sales Rep I at Allergan Aesthetics?

The work environment for an Inside Sales Rep I at Allergan Aesthetics is collaborative and dynamic. Reps are part of a professional team that values both individual achievement and teamwork, emphasizing a quota-driven culture. The role involves engaging with healthcare professionals through various channels in a fast-paced setting, promoting not only company products but also team spirit and personal growth.

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Common Interview Questions for Inside Sales Rep I
Can you describe a time when you successfully built a relationship with a client as an Inside Sales Rep?

When answering this question, focus on specific actions you took to understand the client's needs and how you maintained communication over time. Highlight your ability to empathize and ensure that your solution provided real value to the customer, reinforcing your dedication to building lasting relationships.

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What strategies do you employ to manage your time effectively in a sales role?

Outline specific time management techniques you use, such as prioritizing tasks based on urgency and importance, utilizing calendars for scheduling important calls, and setting daily goals for outreach and follow-ups. Explain how these strategies have helped you optimize your sales performance and meet targets.

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How do you handle rejection or objections from potential clients?

Discuss your approach to handling rejection positively by viewing it as an opportunity to learn and improve. Provide examples of how you’ve turned objections into discussions that address client concerns, showing your resilience and commitment to client satisfaction.

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What tools or software are you familiar with that can assist in inside sales?

List any CRM software you’ve used, like Salesforce, along with other productivity tools such as Microsoft Office. Be sure to explain how you’ve utilized these tools to track sales metrics, manage customer relationships, and streamline your sales processes.

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Describe how you prioritize your sales leads.

Explain your criteria for prioritization, which may include the potential value of the client, their level of engagement, and their fit within your product's target market. Discuss methods you've used to qualify leads and allocate your time effectively toward those with the highest potential for conversion.

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What do you know about Allergan Aesthetics and its products?

Stay informed about the company's product lines, such as facial injectables and body contouring solutions. Discuss your understanding of how these products enhance patient outcomes, reflecting your enthusiasm for contributing to a company dedicated to innovation and excellence in aesthetics.

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How do you stay motivated in a sales environment?

Share personal strategies that keep you motivated, such as setting personal performance goals, celebrating small wins, and continuously seeking feedback to improve your approach. Mention the importance of intrinsic motivation and aligning your goals with those of the team.

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Can you give an example of a successful sales campaign you managed?

Provide a detailed account of a specific campaign you led, outlining your objectives, strategies, and the results. Discuss metrics such as increased sales numbers or improved client engagement, emphasizing the lessons learned and how they can apply to future campaigns.

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What is your approach to handling confidential patient information?

Highlight your understanding of HIPAA regulations and the importance of preserving patient confidentiality in all communications. Illustrate your commitment to adhering to guidelines and ensuring that any sensitive information is handled with the utmost care.

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Why do you want to work as an Inside Sales Rep I at Allergan Aesthetics?

Express your passion for the healthcare industry and how Allergan Aesthetics' commitment to innovation and customer service aligns with your career goals. Discuss how you’re eager to contribute your skills to making a positive impact on healthcare practices and patient outcomes.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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March 21, 2025

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