Solutions Architect (m/w/d)

As a Solutions Architect (m/w/d) at VusionGroup, you will collaborate closely with Strategic Account Directors to understand customer requirements and deliver tailored solutions. You'll conduct technical presentations, gather user feedback for product enhancements, and manage projects from initial setup to full implementation. Your duties also include training clients on new technologies and working with product teams to relay customer needs.

To be considered for the Solutions Architect position at VusionGroup, candidates should have 3 to 5 years of experience in a similar role related to retail, AI, or computer vision. An engineering degree with a specialization in IT or retail is advantageous. Strong communication skills in English (additional languages a plus) and a background in retail and process improvement are essential for success in this role.

VusionGroup is committed to the career development of its employees. As a Solutions Architect, you will have access to e-learning opportunities and workshops to enhance your skills. Additionally, the company offers global mobility potential, so you can further expand your professional experience and explore new markets.

The work culture at VusionGroup is fast-paced and collaborative. Solutions Architects are seen as key players within the team, and your contributions will be valued as we collectively work to reinvent modern commerce. The company prioritizes an inclusive environment where employees feel safe, happy, and respected, supporting you in both professional and personal matters.

Yes! VusionGroup offers a flexible, hybrid work schedule, allowing Solutions Architects to enjoy a blend of on-site and remote work options. This flexibility helps foster a work-life balance while still contributing meaningfully to the team and our clients.

In gathering client requirements, it's crucial to actively listen and engage in dialogue. I often use structured interviews and surveys to pinpoint specific needs. Moreover, conducting workshops with stakeholders allows for comprehensive feedback and ensures that the solution aligns with their expectations.

Handling conflicting stakeholder requirements involves clear communication and priority assessment. I strive to facilitate discussions, helping stakeholders to understand each other’s needs, then I work on finding common ground to develop a solution that satisfies as many parties as possible while aligning with overall business objectives.

One of my most successful projects involved integrating an IoT solution for a retail client facing inventory management issues. By collaborating closely with various departments and utilizing real-time data analytics, we streamlined their supply chain process, resulting in a 20% increase in efficiency and significant cost savings.

To stay current, I follow industry news, read relevant publications, attend webinars, and participate in professional groups related to retail technology. Networking with peers and attending trade shows also provides insights and exposure to new innovations.

Communication is critical in my role as a Solutions Architect. Clear and effective communication fosters collaboration, aids in understanding client needs, and ensures all stakeholders are on the same page throughout the project lifecycle, ultimately leading to successful implementations.

When preparing technical presentations, I tailor the content to the client's level of understanding and focus on how our solutions meet their specific needs. Using visuals and real-world scenarios makes the information relatable, and I emphasize user benefits while avoiding overly technical jargon.

I employ a mix of quantitative and qualitative methods to analyze customer feedback. Surveys and analytics tools help gather data, while one-on-one interviews provide deeper insights. I also closely monitor feedback through social media and online reviews to adapt our solutions continually.

Successful implementation relies on thorough planning and collaboration. I establish clear roles and responsibilities within the team, maintain regular communication with the client, and provide ongoing technical support. This proactive approach helps troubleshoot any issues quickly and efficiently.

Key skills for a Solutions Architect in retail tech include strong analytical abilities, excellent communication and interpersonal skills, proficiency in technology integrations, and a solid understanding of retail operations. Additionally, problem-solving skills are crucial for addressing client challenges effectively.

Effective time management and task prioritization involve setting clear goals and deadlines. I use project management tools to track progress and adapt as needed. Regular check-ins with my team and stakeholders help ensure we stay aligned and can reallocate resources promptly when priorities shift.