Job details

Store Sales Manager #376 - Harrisburg, PA

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Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The Sales Manager position is responsible for the overall management and execution of operational excellence for the entire store, with additional specific focus on supervision and management of team members in Hardlines and Softlines Sales (which include Camping, Fishing & Hunting, Outdoor, Firearms, Apparel, Footwear and Team Sports). It directs and coordinates activities through subordinate team leads and other team members. It is a leadership position and is expected to effectively drive the overall performance of the store through the effective supervision, communication and coordination of the team members. Through this important work, the Sales Manager leads the team and drives the goals that directly impact customer satisfaction, store profitability, and Academy’s Purpose.

Job Description:

Education: Bachelor’s degree in related field preferred.

Work Experiences:

At least three years of relevant work experience required.
Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets.

Skills:

Exceptional supervisory and management skills; ability to effectively coach department members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members.
Excellent customer service orientation.
Effective problem solving and communication with customers and team members.
Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets.
Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.
Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public.
Writes reports, business correspondence and procedure manuals.
Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public.
Applies common sense understanding and reasoning to make appropriate, timely decisions.
Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel.
Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form.

Key Responsibilities:

Full-time position averaging 45-50 hours/week.
Overall management responsibility for the execution and operational excellence of the entire store.
Management responsibility for Hardlines and Softlines Sales and actively participates in the personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development.
Provides departmental direction to the Hardlines and Softlines Sales team and daily supervisory oversight to Team Leads and team members to ensure that exceptional customer service is the priority of interaction with customers.
Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the sales, staffing, training, payroll hours and scheduling of team members.
Manages workforce productivity, efficiency and process improvement projects and initiatives.
Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.
Ensures the completion of departmental zoning and adherence to department, store and Company standards.
Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook.
Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks.
Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver.
Required to complete Firearms Sales Certification training.
Successful completion of Academy Leadership University.
Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members.
Required to learn, understand and enforce company policies, procedures and safety rules.
Adheres to company work hours, policies, procedures and rules applicable to management-level employees.
Duties may change and Sales Manager may be required to perform other duties as assigned.

Physical Requirements & Attendance

Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms.
Occasionally climb or balance, or stoop, kneel, crouch and crawl.
Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds.
Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Full time

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

Academy Glassdoor Company Review

3.0

Academy DE&I Review

2.8

CEO of Academy

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Average salary estimate

$50000 / YEARLY (est.)

min

max

$45000K

$55000K

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What You Should Know About Store Sales Manager #376 - Harrisburg, PA, Academy

At Academy Sports + Outdoors, we’re excited to invite you to explore the Store Sales Manager position at Store 376 in East Harrisburg, PA! This role is more than just a job; it’s an opportunity to lead a passionate team and enhance the shopping experience of our valued customers. As the Store Sales Manager, you’ll be at the forefront of overseeing our Hardlines and Softlines Sales, encompassing everything from Camping and Fishing gear to Apparel and Team Sports equipment. Your leadership will inspire a team of up to 40 members, driving them towards operational excellence and successful sales performance. You'll take pride in fostering other team members’ growth, which will not only boost their morale but also elevate the overall customer satisfaction that Academy is famous for. With a unique blend of responsibilities, ranging from daily operations to strategic planning, you’ll implement effective training and development initiatives to ensure that every team member is equipped to provide top-notch service. The ideal candidate will have at least three years of relevant management experience, a knack for problem-solving, and a passion for the outdoors. We welcome applicants who are eager to create positive customer interactions while ensuring the store runs like a well-oiled machine. If you are energetic and ready to step into a role that’s all about teamwork and community connection, becoming a Store Sales Manager at Academy Sports + Outdoors might just be the perfect fit for you!

Frequently Asked Questions (FAQs) for Store Sales Manager #376 - Harrisburg, PA Role at Academy

What are the main responsibilities of the Store Sales Manager at Academy Sports + Outdoors?

The Store Sales Manager at Academy Sports + Outdoors is responsible for overseeing the entire store's operation, focusing on managing Hardlines and Softlines Sales. This includes leading a team of up to 40 members, driving sales performance, coaching team leads, maintaining stock levels, and ensuring outstanding customer service. The manager will also develop strategic plans to meet sales goals and ensure compliance with company policies.