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Senior Product Manager - Digital Acquisition

Company Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Job Description

The Achieve Resolution Product and Engineering team is an Agile-based organization composed of 100+ product and engineering professionals.  The teams are outcome-oriented, data-driven, and empowered to solve business problems. We measure success not by the number of features built, but by the value delivered. 

We are seeking a Senior Product Manager who is well-versed in conceptualizing, designing, executing and refining consumer-facing, digital acquisition experiences. They will collaborate tightly with a team of researchers, designers, engineers, BI analysts, as well as stakeholders in Marketing and Sales to scale our consumer experience through new feature development and rapid experimentation. This role is highly visible and reports results regularly to senior and executive leadership. 

The ideal candidate will have highly effective communication skills, exceptional time management skills, and an entrepreneurial and proactive problem-solving approach.  They will be comfortable communicating with all levels of the organization, whether it be senior leadership of the company, members of the technology organization, front-line members of the sales team, or prospective clients. They should be data-driven but comfortable with ambiguity. 

Who you are:

  • First and foremost, you are collaborative and a relationship builder. You are customer-obsessed and care deeply for their experience. You hate to see users fail to accomplish their goals and you’ll work hard to prevent that from happening.     

  • You’re an entrepreneur who has taken ownership of something big and drives business outcomes (and communicates those outcomes to senior leadership) 

  • You’re an analytical thinker who has turned data into stories to influential business processes. 

  • You’re a hustler. You have pushed the pace and challenged the status quo to help your team succeed. 

  • You’ve got strong product chops and know how to manage the software development lifecycle.

Who we are:

  • Achieve is a family of companies that takes a people-first approach to financial services, using technology to empower consumers to overcome debt and create a brighter financial future. We are committed to helping people achieve better financial outcomes and gain control of their personal balance sheet. We care about our customers a lot and have  helped millions of people find solutions for their financial needs. We keep our core values at the top of our mind and live them out everyday: 

  • Care (for everyone): We show compassion and contribute to the well-being and growth of those around us. We only pursue products that improve the financial lives of our clients.

  • Act with Integrity (every time): We take the right action even when it is hard and even when no one is watching. We treat our employees, clients, and communities the way they wish to be treated.

  • Get Better (every day): We innovate, iterate, and improve each day. We are creative, take thoughtful risks, and ultimately learn and recover from failures.

  • Collaborate (with everybody): We strive to work together toward a common purpose by proactively sharing information and inviting participation. We recognize the perspective of various groups and embrace healthy, constructive debate.

Qualifications

  • Outcome-focused, data-driven mindset

  • Creative problem solver with a focus on delivering value

  • 5+ years of Product Management experience

  • College degree, preferably in business or technology field of study.  

  • Fintech, lending or banking experience is highly desired.

  • User-centric approach to product iteration with solid design sense and experience with consumer-facing digital experiences

  • Solid understanding of key marketing metrics and how digital customer acquisition works across channels.

  • High attention to detail and the ability to work efficiently to meet tight deadlines

  • Exceptional written and verbal communication skills, with a structured and rigorous thought process.

  • Ability to learn quickly and thrive in a complex, dynamic environment in which you will need to simultaneously manage multiple projects that vary in scope and complexity

  • Demonstrable experience working across disparate business, technology, and vendor teams to shape product vision and deliver solutions

  • Demonstrable experience resolving conflicting priorities, dispelling ambiguity, and gaining alignment among stakeholders

  • Strongly data-driven and technical: you have a track record of leveraging your ability to collect and analyze data from a variety of sources to identify key insights, spot optimization opportunities, run quantitative tests, and inform product decisions, leading to lift in critical metrics

Additional Information

All your information will be kept confidential according to EEO guidelines.

Achieve well-being with:

  • 401 (k) with employer match
  • Medical, dental, and vision with HSA and FSA
  • Sick time off
  • Access to wellness support through Employee Assistance Program, Talkspace.
  • Pet care discounts for your furry family members
  • Financial support in times of hardship with our Achieve Care Fund
  • A safe place to connect with other employees through our six employee resource groups

Salary Range: $130,000.00 to $180,000.00 per year plus benefits. This information represents the expected salary range for this role. Should we decide to make an offer for employment, we'll consider your location, experience, and other job-related factors.

Join Achieve, change the future.

At Achieve, we’re changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

 

Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.

 

#LI-KM1

Average salary estimate

$155000 / YEARLY (est.)
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$130000K
$180000K

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What You Should Know About Senior Product Manager - Digital Acquisition, Achieve

Are you ready to take your career to the next level with Achieve as a Senior Product Manager - Digital Acquisition? Located in sunny Tempe, AZ, Achieve is not just a leading digital personal finance company; it's a place where innovation meets empathy. You’ll join a vibrant team dedicated to transforming the financial wellbeing of our members. In this role, you'll have the opportunity to conceptualize, design, and implement digital acquisition strategies that truly resonate with users. Working closely with engineers, designers, and marketers, you'll drive the development of engaging consumer experiences that help individuals advance their financial journeys. You'll be involved in a highly visible position where your contributions will directly impact business outcomes and are regularly communicated to senior leadership. The ideal candidate is someone who thrives on collaboration and is passionate about enhancing user experiences, all while being data-driven and proactive in problem-solving. Your communication skills will shine as you engage with various stakeholders, and your background in fintech or lending will be crucial in achieving the company’s mission: helping people not just survive but thrive financially. If you’re excited about the challenge of improving digital products that touch the lives of millions, we can’t wait for you to join our team and make a meaningful impact!

Frequently Asked Questions (FAQs) for Senior Product Manager - Digital Acquisition Role at Achieve
What are the primary responsibilities of a Senior Product Manager - Digital Acquisition at Achieve?

The Senior Product Manager - Digital Acquisition at Achieve is responsible for defining and driving the product strategy related to digital acquisition efforts. This includes conceptualizing and executing consumer-facing digital experiences, collaborating cross-functionally with teams such as design, engineering, marketing, and sales to develop new features and optimizations. Regular reporting of results to senior leadership ensures transparency in how your contributions impact the broader business goals.

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What qualifications are required for the Senior Product Manager - Digital Acquisition role at Achieve?

Achieve seeks candidates with a well-rounded background, ideally with over 5 years of Product Management experience. A college degree in business or technology is preferred. Fintech, lending, or banking experience will be particularly beneficial, as this role requires a user-centric approach to product development and a strong grasp of digital customer acquisition metrics.

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How does Achieve define success for the Senior Product Manager - Digital Acquisition position?

At Achieve, success for the Senior Product Manager - Digital Acquisition is measured by the value delivered rather than the number of features built. The focus is on enhancing user experiences and achieving key business outcomes through data-driven decision-making and effective execution of product strategies.

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Can you elaborate on the team structure the Senior Product Manager will work with at Achieve?

The Senior Product Manager - Digital Acquisition will be part of an Agile-based team of over 100 product and engineering professionals at Achieve. This collaborative environment fosters innovation and data-driven problem-solving, where individuals are empowered to tackle business challenges and drive significant improvements in consumer experiences.

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What are the growth opportunities for a Senior Product Manager - Digital Acquisition at Achieve?

Achieve is committed to fostering employee growth, making diverse career advancement opportunities available. As a Senior Product Manager - Digital Acquisition, you will not only enhance your product management skills but also expand your leadership capabilities as you interact with various business units and contribute to the overall strategy of the organization.

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Common Interview Questions for Senior Product Manager - Digital Acquisition
What strategies would you implement to enhance customer acquisition in a digital environment?

When answering this question, focus on user-centric design principles, emphasizing how you'd leverage data to identify customer needs and preferences for developing tailored digital experiences. Providing examples of past successful strategies will showcase your expertise.

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Can you discuss a time when you had to balance conflicting priorities while managing a product?

To respond effectively, describe a specific situation where you faced conflicting demands. Highlight your analytical approach and communication skills in resolving the conflicts while ensuring the project's overall success.

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What methodologies do you use to measure the success of your product initiatives?

Explain different key performance indicators (KPIs) and metrics that you track to measure product success, such as engagement rates, conversion rates, and customer feedback. Provide examples of how you've used these insights to guide product decisions.

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How do you ensure alignment between technical and non-technical stakeholders during a product development process?

Discuss your experience in facilitating conversations between technical teams and business stakeholders. Emphasize your use of clear communication and structured documents to help ensure everyone is on the same page.

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Describe your experience with Agile methodologies in product management.

Share your familiarity with Agile practices such as Scrum or Kanban. Cite examples of how these methods improved productivity or product outcomes in prior projects you've managed.

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How do you stay updated with the latest trends in digital acquisition and fintech?

Outline your approach to continuous learning, such as following industry news, attending relevant webinars, or participating in professional networks. This demonstrates your commitment to staying informed and adaptable in the fast-paced fintech landscape.

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What role does user feedback play in your product management process?

Explain how you integrate user feedback into your product development cycle. Give specific instances where user insights significantly influenced your decisions or product iterations.

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Can you share an experience where you successfully launched a new feature?

Use this opportunity to narrate a detailed story about the preparation, rollout, and impact of a feature launch. Highlight your specific contributions and the positive outcomes achieved through effective teamwork.

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What is your approach to cross-functional collaboration in product development?

Describe your strategies for fostering collaboration, whether through regular check-ins, shared goals, or collaborative tools. Explain how these practices help enhance team cohesion and project outcomes.

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What is one challenge you foresee in the Senior Product Manager role and how would you address it?

Identify a relevant challenge, such as market competition or technological advancements, and outline actionable strategies you would implement to overcome it. This shows foresight and proactive problem-solving skills.

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Empower everyday Americans to move forward toward a better financial future.

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Full-time, hybrid
DATE POSTED
April 4, 2025

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