Job details

Retail Parts Pro Store 5884

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Job Description

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

What is a Retail Parts Pro?

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education

Certificates, Licenses, Registrations

Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

California Residents click below for Privacy Notice:

https://jobs.advanceautoparts.com/us/en/disclosures

Average salary estimate

$45000 / YEARLY (est.)

min

max

$35000K

$55000K

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What You Should Know About Retail Parts Pro Store 5884, Advance Auto Parts

At Store 5884, located at 91 Fairview Rd, Ellenwood, GA, we're on the hunt for a passionate Retail Parts Pro to join our dynamic team! As a Retail Parts Pro, you will play a crucial role in providing customers with a fantastic DIY experience. With your expert knowledge of automotive systems and parts, you'll be the go-to person for advanced identification, troubleshooting, and project assistance for our DIY customers. Your responsibilities will include everything from achieving personal and store sales goals to managing vital services like battery installations and testing. You’ll also need to maintain high standards in customer service and store appearance, ensuring everything looks top-notch while you assist customers both in-store and over the phone. If you love working with people and are committed to delivering excellent service, this is the position for you! Your background in automotive parts sales combined with your exceptional communication skills will greatly contribute to a friendly and efficient shopping environment. What’s more? We’re all about teamwork here, so your ability to collaborate with peers and build relationships with customers will be invaluable. With the potential for key holder responsibilities and various DIY services, no two days will be the same at Store 5884. If you're ASE certified, that’s a plus, but don’t worry if you're not – your enthusiasm for problem-solving and your willingness to learn are what really matter. Get ready to take your automotive expertise to the next level with us!

Frequently Asked Questions (FAQs) for Retail Parts Pro Store 5884 Role at Advance Auto Parts

What are the main responsibilities of a Retail Parts Pro at Store 5884?

As a Retail Parts Pro at Store 5884, your primary responsibilities include providing excellent customer service through the GAS2 selling experience, achieving sales goals, managing DIY services such as battery installations and testing, and ensuring store cleanliness and high standards of appearance. You will also assist in inventory processes and have key holder responsibilities.