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Field Service Maintenance Specialist

Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.

Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.

Principal Duties/Responsibilities:

· Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.

· Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. Compiles alternative packages for purposes of retrofit, upgrade, or alternative functionality of equipment.

· Independently performs maintenance as per industry standards; creates maintenance standards and instructions for altered or new manufacturing equipment.

· Directs customer counterparts in maintenance optimization efforts, reliability, and preventative maintenance processes.

· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.

· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes

· Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. Compiles technical manuals, operations, and maintenance processes relevant to equipment upgrades and automation integrations.

· Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.

· Alters, troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.

· Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.

· Conducts on-the-job training and leads technical programs for technical development of customers and coworkers

· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

· High School Graduate or equivalent (GED).

· Associates degree with a Technical focus and 12 years of related experience in specific industry; or, 15 years of experience in specific industry.

· Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.

· Must be able to use basic hand tools and specialized tools, and programming software as appropriate.

· Extensive travel required. (Local, National, International)

Desirable KSAs:

· Experience in condition based maintenance techniques, precision mechanical alignments, maintenance of applicable process equipment, and automation integration.

· Robust experience in programmable logic controllers, field device troubleshooting, maintenance of electrical drive and motor systems, and motion control devices.

Competencies:

· Communications

· Customer Focus

· Personal Discipline

· Safety

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors

ATS is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.

ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Privacy policy review here.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Field Service Maintenance Specialist, Advanced Technology Services

Are you looking for an exciting opportunity as a Field Service Maintenance Specialist? Look no further than ATS! Established in 1985, ATS is a leader in industrial maintenance, dedicated to optimizing factory operations across the United States, Mexico, and the United Kingdom. In this role, you'll dive into expert-level troubleshooting and preventative maintenance of a variety of machines. Your day-to-day will include observing devices in action to pinpoint issues, dismantling machines to address defective parts, and performing tests to ensure everything runs smoothly. If you're skilled in using advanced maintenance technologies and have a knack for analyzing complex control systems, you're just what we need! Your knowledge and expertise will play a critical role in maintaining equipment reliability and efficiency. Beyond just repairs, you will guide customers in optimizing their maintenance processes and train others in best practices. This position requires a good blend of technical skill and the ability to effectively communicate with team members and customers. You must also have a strong understanding of electrical, mechanical, and control systems. The role involves extensive travel, so adaptability and a willingness to explore different locations are essential. Join ATS and be part of a team that makes factories run better while advancing your career in a supportive environment where your contributions truly matter.

Frequently Asked Questions (FAQs) for Field Service Maintenance Specialist Role at Advanced Technology Services
What are the primary responsibilities of a Field Service Maintenance Specialist at ATS?

As a Field Service Maintenance Specialist at ATS, your primary responsibilities will include performing expert-level break-fix and preventative maintenance on various machines. You'll be troubleshooting equipment, sourcing parts, conducting evaluations for improvement, directing maintenance processes, and documenting your work thoroughly. Your hands-on expertise will also extend to equipment setup and operating machining operations, allowing you to repair critical components effectively.

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What qualifications are necessary for a Field Service Maintenance Specialist role at ATS?

To qualify for the Field Service Maintenance Specialist position at ATS, you need a high school diploma or equivalent, alongside an associate's degree in a technical focus and at least 12 years of relevant experience in the industry. Alternatively, 15 years of hands-on experience will also be considered. An understanding of electrical, mechanical, and control systems is essential, and familiarity with programmable logic controllers and automation integration is a plus.

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What skills are essential for success as a Field Service Maintenance Specialist at ATS?

Successful Field Service Maintenance Specialists at ATS possess a comprehensive understanding of various systems, including electrical, mechanical, and fluid power systems. Strong problem-solving abilities, effective communication skills, and a commitment to safety are vital. Additionally, being proficient with both basic and specialized tools, as well as having previous experience with precision mechanical alignments, field device troubleshooting, and condition-based maintenance techniques, will set you apart.

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How does ATS support career development for Field Service Maintenance Specialists?

ATS is committed to professional growth and development. As a Field Service Maintenance Specialist, you will have opportunities to participate in on-the-job training and technical programs designed to enhance your skills. You'll be leading training initiatives for peers and customers, which fosters an environment of continuous learning and career advancement within the company.

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What is the work environment like for a Field Service Maintenance Specialist at ATS?

The work environment for a Field Service Maintenance Specialist at ATS primarily takes place in factory settings, which can be loud and occasionally hazardous due to machinery and materials. You must be comfortable with manual labor, including lifting heavy items, and working in confined spaces. The role may also expose you to various weather conditions and will require adherence to stringent safety protocols.

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Common Interview Questions for Field Service Maintenance Specialist
What experiences do you have that prepare you for the Field Service Maintenance Specialist role?

When answering this question, highlight specific roles or projects where you solved complex maintenance issues. Discuss the types of equipment you’ve worked on, any leadership roles you've had, and how those experiences have equipped you with the skills necessary for success as a Field Service Maintenance Specialist.

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Describe a challenging maintenance problem you faced and how you resolved it.

Think of a particular case where you analyzed a malfunctioning piece of equipment. Detail the steps you took to diagnose the issue, the solutions you considered, and what ultimately worked. Show your problem-solving skills and ability to think critically under pressure.

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How do you ensure safety while performing maintenance work?

Emphasize your commitment to safety protocols, such as adhering to company guidelines, using appropriate personal protective equipment, and performing risk assessments before starting any job. Share any training or certifications you have regarding safety practices in industrial maintenance.

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Can you explain how you approach preventative maintenance?

Describe your systematic approach to preventative maintenance, including regular inspections, documentation practices, and analysis of equipment performance over time. Mention any specific techniques or software you use to track maintenance schedules and outcomes.

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How do you handle situations where you do not have immediate access to necessary replacement parts?

Discuss your ability to think creatively and resourcefully in these situations. You might talk about how to source alternative parts, perform temporary fixes, or communicate effectively with suppliers to expedite parts acquisition.

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What experience do you have with programmable logic controllers (PLCs)?

Share your hands-on experiences with PLCs, describing any specific projects that involved programming, troubleshooting, or integrating PLCs into existing systems. Highlight your comfort level with the software tools and processes associated with PLCs.

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Why do you want to work for ATS?

Express your admiration for ATS's dedication to industrial maintenance and its global reach. Share how your professional values align with the company's mission and how you see yourself contributing to their long-term success.

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How do you ensure effective communication with team members and customers?

Discuss your communication strategies, emphasizing active listening, clarity in instructions, and how you adapt your communication style to suit different audiences, whether they are technical or non-technical.

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How do you keep up with advancements in maintenance technologies and techniques?

Mention conferences, training sessions, online courses, or certifications you pursue to stay current. Talk about how continuous learning helps you bring innovative solutions to your work as a Field Service Maintenance Specialist.

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What techniques do you use to analyze and troubleshoot mechanical systems?

Talk through your analytical process, including how you gather data, perform tests, and utilize both your technical knowledge and experience to pinpoint issues. Highlight any specific methodologies you prefer for troubleshooting complex systems.

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Simply put, we make factories run better.

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Full-time, on-site
DATE POSTED
March 28, 2025

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