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Revenue Recovery Associate

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Whether virtual or on campus, Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary:

Enters patient/client billing into the provided software. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work.

Job Requirements:

Education and Work Experience:

  • High School Education/GED or equivalent: Preferred
  • Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
  • Data entry billing experience: Preferred
  • Revenue cycle billing/collections/reimbursement experience: Preferred

Licenses/Certifications:

  • Certified Revenue Cycle Representative (CRCR) Certification *through HFMA: Preferred

Essential Functions:

  • Provides effective communication amongst all team members regarding claim creation errors. Applies developing/basic working knowledge and experience to the job.
  • Verifies accuracy of data, compiles data and translates information into multiple formats.
  • Ensures accurate submission of client claims.
  • Reviews daily collections and monthly reporting, as well as recommendations for billing audits.
  • Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Average salary estimate

$47500 / YEARLY (est.)
min
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$40000K
$55000K

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What You Should Know About Revenue Recovery Associate, Adventist Health

Are you ready to take your career to the next level as a Revenue Recovery Associate with Adventist Health? Located in the vibrant metropolitan area of Sacramento, our corporate headquarters in Roseville, California, has been a cornerstone of healthcare for over 40 years. At Adventist Health, we pride ourselves on promoting a WELL-certified campus that encourages collaboration and innovation. As a Revenue Recovery Associate, your primary focus will be entering patient and client billing into our specialized software. You'll tackle routine assignments within established guidelines and receive daily instructions to ensure you’re set up for success. If you have a passion for data entry and some background in billing or revenue cycle management, we want to hear from you! Your role will include verifying data accuracy, submitting claims, and reviewing daily collections reports. You'll also play a vital role in communicating effectively with team members, which is essential for identifying claim creation errors. With your experience and keen attention to detail, you’ll contribute to making our billing process as efficient as possible. If you’re looking for an opportunity to grow in a supportive environment while ensuring the financial health of our services, then apply now and become a part of the Adventist Health family.

Frequently Asked Questions (FAQs) for Revenue Recovery Associate Role at Adventist Health
What are the key responsibilities of a Revenue Recovery Associate at Adventist Health?

As a Revenue Recovery Associate at Adventist Health, you'll be primarily responsible for entering patient and client billing information into our software systems. You'll engage in routine data entry tasks, ensuring that all submissions are accurate and timely. Other key responsibilities include verifying data accuracy, reviewing daily collections, and collaborating with team members to troubleshoot any claim creation errors. Your role is vital in supporting the overall efficiency of our revenue cycle.

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What qualifications are needed to become a Revenue Recovery Associate at Adventist Health?

To qualify for the Revenue Recovery Associate position at Adventist Health, a high school diploma or GED is preferred. An Associate's or Technical Degree might enhance your application, along with experience in data entry and revenue cycle billing. While certification as a Certified Revenue Cycle Representative (CRCR) through HFMA is preferred, having a strong foundational knowledge and a passion for the billing process will be key for success.

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Could prior experience be beneficial for a Revenue Recovery Associate at Adventist Health?

Yes, prior experience in data entry, billing, or revenue cycle management can be highly beneficial for a Revenue Recovery Associate at Adventist Health. It allows you to familiarize yourself with the processes involved and equips you with the skills needed to verify data, submit claims, and handle billing audits efficiently. Your previous experience will enable you to contribute right away to our team’s success.

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How does Adventist Health support employee wellbeing for Revenue Recovery Associates?

At Adventist Health, employee wellbeing is a priority, which is evident in our WELL-certified campus in Roseville, California. As a Revenue Recovery Associate, you'll be part of a supportive work environment designed to promote collaboration and innovation among associates. We offer wellness initiatives, a welcoming workspace, and access to various resources that help maintain both physical and mental health.

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What is the significance of accurate claim submissions for a Revenue Recovery Associate at Adventist Health?

Accurate claim submissions are crucial for a Revenue Recovery Associate at Adventist Health, as they directly impact our revenue cycle and collections process. Errors or inaccuracies can lead to delays in payments, increased administrative costs, and inefficient billing practices. Thus, ensuring precision in your work will not only help the organization but also enhance the overall patient experience.

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Common Interview Questions for Revenue Recovery Associate
What strategies do you use to ensure accuracy in data entry for a role as a Revenue Recovery Associate?

To ensure accuracy in data entry as a Revenue Recovery Associate, I utilize a methodical approach, double-checking each entry before submitting. I also prioritize organizing my tasks, incorporating checklists to track the completion of claims, and taking breaks to maintain focus. Staying familiar with billing software shortcuts improves efficiency and accuracy.

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How do you handle discrepancies in billing when they arise?

When faced with discrepancies in billing, I maintain a calm and analytical approach. I first review the related documentation for errors, consult with team members for insight, and implement necessary adjustments. Keeping clear records facilitates a smooth-resolution process and helps prevent future discrepancies.

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Why do you believe effective communication is important in the Revenue Recovery Associate role?

Effective communication is vital in the Revenue Recovery Associate role as it fosters collaboration among team members and ensures that everyone is on the same page regarding claim submission and billing processes. Clear communication helps identify issues quickly and reduces the chances of errors, leading to a smoother workflow.

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What experience do you have that makes you a good fit for the Revenue Recovery Associate position?

I possess a solid background in data entry and prior experience in billing within healthcare settings. My familiarity with billing procedures, combined with my attention to detail and commitment to accuracy, prepares me well for the demands of a Revenue Recovery Associate’s role at Adventist Health.

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Can you describe your experience with billing software?

I have extensive experience using various billing software programs, which has equipped me with a comprehensive understanding of different functionalities, including claim submissions, data verification, and report generation. This experience allows me to navigate systems efficiently, contributing to faster and more accurate billing processes.

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What role does data organization play in your daily work as a Revenue Recovery Associate?

Data organization plays a crucial role in my daily work as a Revenue Recovery Associate. By maintaining organized records, I can quickly access relevant information, streamline the billing process, and reduce the risk of errors. Good organization aids in effective time management and overall workflow efficiency.

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How would you approach a situation where a claim is denied?

If a claim is denied, I would first carefully review the denial notice to understand the reasons behind it. After analyzing the details, I would gather supporting documents and communicate with relevant team members to address the issue. Taking a proactive approach ensures timely resolution and less disruption to revenue flow.

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What do you think is the most challenging aspect of being a Revenue Recovery Associate?

The most challenging aspect of being a Revenue Recovery Associate may be staying up-to-date with frequent changes in billing regulations and procedures. However, I view this as an opportunity for continuous learning and improvement, which ultimately benefits both the organization and my professional development.

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How do you prioritize your tasks in a busy work environment?

In a busy work environment, I prioritize tasks by assessing deadlines and identifying the most critical assignments. I utilize a task list, categorizing responsibilities based on urgency and importance. This structured approach helps me focus my efforts effectively and manage my time efficiently.

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What motivates you in your role as a Revenue Recovery Associate?

I am motivated in my role as a Revenue Recovery Associate by the impact my work has on the overall financial health of the organization. Knowing that my attention to detail and effort in streamlining billing processes can contribute to patient care and satisfaction is a fulfilling aspect of this role.

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Full-time, on-site
DATE POSTED
April 9, 2025

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