Accounts Receivable Lead

As an Accounts Receivable Lead at Affirm, key responsibilities include managing the timely processing of invoices for merchants, overseeing cash applications and billing adjustments, and ensuring efficient processing of customer refunds. Additionally, the role involves collaborating cross-functionally to streamline AR processes and implementing automation, all while maintaining accurate AR aging and preparing journal entries.

To qualify for the Accounts Receivable Lead position at Affirm, candidates should possess at least 5 years of relevant AR experience, preferably in a fast-paced company. Strong leadership skills, analytical capabilities, and exceptional communication abilities are essential. A passion for iterative process improvement is highly valued, and an interest in Affirm’s mission will set candidates apart.

Affirm supports its Accounts Receivable Lead by fostering an inclusive environment that encourages growth and professional development. The AR Lead benefits from collaborative relationships with cross-functional teams, access to competitive benefits, and a focus on transparency in pay structure, ensuring a rewarding experience as they influence the direction of the team.

The work culture for an Accounts Receivable Lead at Affirm is remote-first and centered around collaboration, inclusivity, and work-life balance. Employees are encouraged to enhance processes and contribute creatively, with a focus on achieving collective goals. The company’s commitment to its core value of people first ensures a supportive and flexible environment.

The expected salary range for an Accounts Receivable Lead at Affirm varies depending on location. For states like CA, WA, NY, NJ, and CT, the range is $100,000 - $140,000, while for other U.S. states, it ranges from $88,000 to $128,000. Total compensation may also include equity rewards and other benefits, emphasizing the company's commitment to competitive pay.

When answering this question, focus on outlining your previous roles that involved AR processes, detailing the aspects you managed, such as invoicing, cash applications, and refunds. Highlight specific examples where you improved processes or resolved issues effectively.

In your response, mention the importance of setting clear objectives, utilizing technology for efficiency, and fostering relationships with team members for accountability. Share how you’ve successfully implemented strategies in the past to meet deadlines without sacrificing quality.

To answer this question, emphasize your analytical skills by explaining your approach to investigating discrepancies. Provide a methodical process that includes identifying root causes, collaborating with concerned parties, and proposing solutions to prevent future issues.

Share your hands-on experience regarding cash applications, emphasizing accuracy in applying payments and any technology you’ve used to manage these functions. Discuss how you ensure compliance and accuracy in billing adjustments as part of your overall AR management.

Discuss the methods you employ to maintain SOX compliance, such as documenting processes, conducting regular reviews, and providing necessary training to your team members. Highlight how you've effectively implemented SOX controls in your previous roles.

Explain your techniques for prioritization, including using task lists, deadlines, and regular check-ins with team members. Emphasize your ability to adapt to changing priorities while maintaining focus on critical responsibilities.

Identify key metrics such as DSO (Days Sales Outstanding), invoice aging, and customer satisfaction. Discuss how you track these metrics and how they inform your decision-making and process improvements within the AR team.

Provide a concrete example of a specific process you improved, detailing the challenges you faced and the steps you took to enhance efficiency. Highlight the quantitative results achieved post-implementation, focusing on how it positively impacted AR operations.

Illustrate how you maintain transparency with upper management by regularly sharing updates via reports or meetings. Stress your proactive approach to discussing potential challenges and the importance of presenting solutions alongside issues to foster trust.

Reflect on Affirm’s values, mission, and innovative approach to finance. Share personal motivations that align with Affirm’s goal of making credit more accessible and ethical, demonstrating that your values resonate with the company’s objectives.