Senior Solutions Engineer, GTM Partnerships

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The GTM & Ecosystem Partnership team at Airwallex is a collaborative group of dealmakers, partner managers and partner experience builders with a vision to build a thriving ecosystem of partners and developers who expand Airwallex’s reach and enhance its offerings as the leading global financial platform.

What you’ll do

As the first Partner Solutions Engineer at Airwallex, you will collaborate closely with our Solution Engineering, Product, and Sales team to establish and deliver a world class, end to end, partner experience. It is critical that our Partner Solutions Engineers have a robust and thorough understanding of use case based solution architecture and multi system API integrations to help support our partners to design a cutting edge tech stack keeping the customer top of mind.

Day to day you will partner with a broad set of stakeholders from Partner Engineers, Sales and Alliances Leaders, Product Managers to C-level execs as well as internal teams to deliver product demonstrations, propose appropriate solutions to meet the partner's goals and compliant with local and international compliance and regulation, manage solution use case design, own the product and technology integration components of our end to end sales cycle and ensure the successful technical delivery of our products. Your role will be critical in ensuring our partners see the intended benefits of Airwallex's value propositions.

This role is based in San Francisco.

Responsibilities:

• Work with partner sales  executives to design solutions that solve critical business challenges for our clients, throughout the pre-sales, solution design, and implementation processes

• Develop proof of concept applications built on top of Airwallex, present technical demonstrations, and help clients visualize the successful target state

• Document and create library of partner solution technical and integration best practices resources aligned with Airwallex’s product and solution use cases

• Identify and troubleshoot technical issues and ensure client’s integration follow the best practice guidelines to create best customer or user experience

• Provide strategic insights to internal product teams on areas of improvement to the implementation process that can reduce time to go live, remove internal and/or client friction to accelerate time to transaction

• Take ownership of outstanding deliverables in the end to end project delivery lifecycle and ensure they are captured per the project plan

Who you are

We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Bachelor's degree in a STEM discipline, with strong academic achievements

• 5 years of experience working in a similar partner-facing engineering role such as solution consultant, solutions architect, partner sales engineer, IT consultant, etc. 

• Strong problem-solving mindset, comfortable working with customers, partners, and engineering team to develop new products and solutions

• Understand at least one of the major programming languages (PHP, Ruby, Python, JavaScript, Java, etc.)

• Experience integrating RESTful APIs into web applications

Preferred qualifications:

• Knowledge of the payments domain / financial services will be advantageous

• Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.

• Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles

• Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and partners

• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.