Summary
SUMMARY: Participates in the design, implementation and ongoing program management of the Community Health Worker clinical education program which includes developing curriculum and associated learning experiences based on the competencies required by the state of California; participates in the design and implementation of large and small scale training and learning programs to support team-based care, organizational initiatives related to Community Health, and AHS leaders, physicians, and staff; assists AHS leaders to design and implement individual and staff learning and development programs for the purpose of improving performance and collaboration at all levels of the organization.
DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE : The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.
1. Assists in the design and maintenance of evaluation metrics and tools to monitor training and program effectiveness and utilizes data to make improvements; maintains course records to document participation.
2. Assists in the design of Community Health Worker onboarding and continued education program based on state requirements and industry best practices.
3. Assists in the design, implementation and management of leadership, management, and employee training programs.
4. Designs and implements coaching tools for Community Health Workers, supervisors and other members of the care team related to community health.
5. Consults with stakeholder groups to assess and analyze learning and training needs, identify delivery methods, and ensure successful and sustainable implementation.
6. Engages community members, external partners and stakeholders in program co-design of the Community Health Worker program.
7. Leads and/or participates in advisory councils to support design and implementation of learning and training programs.
8. Delivers and facilitate classroom, virtual, and online learning and training.
9. Implements communication and change management principles and tactics.
10. Participates in the evaluation, selection and management of a pool of resources (vendors, external trainers and consultants, content providers, etc.) to support learning and training needs.
11. Supports and participates in Community Health interventions and projects.
12. Supports design, delivery and management of succession planning and high potential development programs.
13. Utilizes and analyzes evaluation data to make recommendations for future learning and training initiatives and programs across the system.
14. Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Required Education : High School diploma or equivalent.
Preferred Education : Bachelor’s degree with emphasis in Human Resources, Business Administration, Liberal Arts (psychology, sociology), education, industrial psychology, organizational development or related field.
Required Experience : Three years of coaching, teaching and training experience; conducting needs assessment of learning and training programs for a diverse client group consisting of leadership and staff level positions; experience in designing learning and training curriculum and content with supporting materials and job aids utilizing sound instructional design principles and adult learning theory that meet the learning style and needs of audience; three years’ experience working in interdisciplinary, community health related programs; excellent understanding of the community health worker role and required competencies; competent in the practice of community co-design; knowledge of and relationships with relevant community-based organizations; and knowledge/relationship to the community in which AHS serves.
Preferred Experience : LEAN/process improvement; delivering 360-degree leadership feedback, peer coaching.
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Are you passionate about developing educational opportunities that empower community health workers? Highland General Hospital is on the lookout for a dedicated Community Health Learning Development Consultant to join our team in beautiful Alameda County, CA. In this crucial role, you’ll play a significant part in designing and implementing our innovative Community Health Worker clinical education program. Your creativity will shine as you develop engaging curriculums and learning experiences tailored to meet California’s state competencies. You’ll work closely with AHS leaders and other healthcare professionals to enhance team-based care and drive our organizational initiatives related to community health. Your responsibilities will include assessing training needs, implementing evaluation metrics to monitor effectiveness, and providing ongoing support for our community health programs. You’ll also be involved in exciting interactions with community members and partners, ensuring that our training programs are both impactful and sustainable. If you have a flair for coaching and a strong understanding of adult learning principles, we want to hear from you! Join us at Highland General Hospital, and let's work together to elevate the standards of community health education and ultimately improve patient care.
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