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Vice President, Technology Portfolio Management - job 4 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.  Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day

The Technology Business Enablement (TBE) team powers American Express Tech Strategy by driving Predictability, Transparency, and Efficiency through best-in- class Tech enablers. Within TBE is the Technology Portfolio Management team (TPM) which powers technology, business, and product to achieve business and customer value by optimizing technology investments, elevating transparency and enabling decisioning through trusted insights and best in class portfolio and program management.

Within the Technology Portfolio Management Team the VP, Portfolio Management, will lead a ~600M Technology portfolio and lead relationship management for Technology and Business leaders. The Vice President, Portfolio Management will be responsible for portfolio stewardship and analytics, risk management, and issue resolution. In addition, the Vice President, Portfolio Management will be responsible for operating expense management as well as the development of a high-performing team of Tech Portfolio colleagues. This role will be instrumental in maintaining an effective and consistent engagement and operating model across the business and technology.

What you’ll do:

  • Proactively manage financial planning and forecasting across a Technology investment portfolio, including scenario planning and analytics.
  • Manage capacity risks, negotiate trade-offs, and ensure headcount forecasts and actuals are accurate and aligned to financial targets.
  • Lead annual and in-year planning processes to ensure Technology investment is aligned to the highest priorities and optimized across spend categories.
  • Establish consistent reporting and team goals to enable data governance and integrity.
  • Design and implement portfolio insights standards to support leaders in actively managing portfolio risks and issues.
  • Build a strong partnership with Tech Finance to collaborate and create deliverables for forecasting, annual and long-range plans.
  • Develop and coach your team through process, tooling, and reporting changes while establishing a common knowledge base across all team members.
  • Evangelize standard processes & reporting with Engineering leaders and Product partners to increase adoption and drive decisions, while identifying opportunities to continuously improve.
  • Help to build a fun and engaged hybrid workplace culture across TSPM.

Who you are:

  • 10+ years of experience in large program management, product management, and/or portfolio management.
  • 5+ years leading, developing, and mentoring high performing teams
  • An excellent communicator with the ability to engage, influence, and inspire others to work towards shared outcomes.
  • Data-driven and analytical, adept at developing hypothesis and the analytics to support conclusions.
  • Excellent at building relationships at all levels and with both internal and external partners.
  • Able to balance multiple priorities and work in a fast-paced, dynamic environment.
  • Familiarity with PPM and Financial reporting software (Apptio, Oracle, Rally, Jira, Clarity, etc.)
  • Located in NY and willing travel up to 10%.

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Salary Range: $210,000.00 to $300,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

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$300000K

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What You Should Know About Vice President, Technology Portfolio Management, American Express

Are you ready to take the reins as the Vice President of Technology Portfolio Management at American Express in the vibrant city of New York? Here, your leadership will drive our Technology Business Enablement (TBE) team, helping us redefine the future of finance. Backed by over 60,000 passionate colleagues, you won’t just oversee a remarkable $600M technology portfolio; you'll be the heart of our strategy, ensuring our tech investments deliver real business value. This is your chance to directly influence decision-making through trusted analytics, risk management, and robust reporting frameworks. You will be at the forefront of establishing a transparent and efficient environment, working closely with both technology and business leaders. Your role demands close partnership with Tech Finance to align investment priorities with our strategic objectives. We believe in nurturing talent, and as a VP, you'll have the opportunity to mentor and develop a dynamic team of portfolio management professionals. Imagine fostering a culture that promotes engagement and collaboration while driving essential changes across processes and tools. Your strong communication skills will inspire your team and enhance relationships across all levels of the organization. If you have a decade of experience in portfolio management and a passion for analytics and strategy, we want to hear from you. Join us at American Express, where we empower you to achieve your dreams while we back you every step of the way. Together, let's lead the way!

Frequently Asked Questions (FAQs) for Vice President, Technology Portfolio Management Role at American Express
What are the primary responsibilities of the Vice President of Technology Portfolio Management at American Express?

The Vice President of Technology Portfolio Management at American Express is responsible for overseeing a $600M technology portfolio, including proactive financial planning, risk management, and ensuring alignment of tech investments with business priorities. This role involves leading annual planning processes, establishing reporting standards, and fostering collaboration between Tech Finance and portfolio management teams.

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What qualifications are required for the Vice President role in Technology Portfolio Management at American Express?

Candidates for the Vice President of Technology Portfolio Management at American Express should have 10+ years of experience in program or portfolio management, with at least 5 years in a leadership position. Experience with PPM and financial reporting software, and the ability to navigate fast-paced environments while balancing multiple priorities is essential.

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How does the Vice President of Technology Portfolio Management collaborate with other teams at American Express?

The Vice President of Technology Portfolio Management collaborates closely with Tech Finance to ensure financial forecasts align with strategic objectives and also engages with engineering leaders and product partners to standardize processes and reporting. Building strong relationships across teams is crucial to driving effective decision-making.

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What benefits does American Express offer to the Vice President of Technology Portfolio Management?

American Express offers a competitive salary range for the Vice President of Technology Portfolio Management position, along with bonus incentives and equity opportunities. Additional benefits include comprehensive health coverage, retirement savings programs, and flexible work arrangements, all designed to support the personal and professional well-being of employees.

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What is the work culture like for the Vice President of Technology Portfolio Management at American Express?

The work culture for the Vice President of Technology Portfolio Management at American Express emphasizes collaboration, engagement, and inclusivity. The company promotes a fun and vibrant environment where all employees are encouraged to contribute their ideas and support each other, driving the collective aim of delivering excellent customer experiences.

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Common Interview Questions for Vice President, Technology Portfolio Management
What strategies would you implement as Vice President to optimize technology investments at American Express?

I would focus on aligning investment strategies with business priorities, implement robust financial planning processes, and utilize data analytics to forecast capacity needs. Continuous communication with stakeholders to track performance and adjusting strategies as necessary would also be key.

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How do you manage risk in technology portfolio management?

Managing risk involves identifying potential bottlenecks early through regular assessments and engaging in scenario planning. I would emphasize transparency in reporting and encourage open dialogue among teams to tackle risks collaboratively.

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Can you describe your leadership style as it pertains to developing high-performing teams?

I believe in a coaching leadership style where I empower team members to take ownership of their projects while providing support and guidance. I prioritize creating an environment that fosters collaboration, creativity, and continuous learning.

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What methods do you use to ensure stakeholder engagement and buy-in?

To ensure stakeholder engagement, I would establish regular check-ins, utilize effective reporting mechanisms to provide updates, and actively solicit feedback on processes and deliverables, reinforcing that their input is valued in decision-making.

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How would you handle a situation where there are competing priorities in technology investment?

I would facilitate discussions to assess the impact of each priority and engage key stakeholders to negotiate trade-offs. Using data-driven insights would help to align on what best serves the company’s strategic goals.

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What tools and metrics do you consider essential for technology portfolio management?

Tools like Apptio or Jira for tracking portfolio performance and financial metrics such as ROI or TCO are essential. I also value qualitative feedback from team and stakeholder interactions as it can reveal critical insights that metrics alone may not show.

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How do you promote a culture of continuous improvement in your team?

Cultivating a culture of continuous improvement requires fostering open communication, soliciting innovative ideas from team members, and regularly reviewing processes to identify bottlenecks or inefficiencies. Celebrating small wins and learning from setbacks is vital.

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What is your approach to financial forecasting in technology portfolio management?

I prioritize a collaborative approach to financial forecasting by involving relevant team members and stakeholders to gather comprehensive insights. I assess historical data and market trends while ensuring that all forecasts align with business strategy and potential risks.

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How do you ensure data quality and integrity in your reporting?

Ensuring data quality involves establishing clear reporting standards, utilizing automated tools to minimize human error, and conducting regular audits to verify data accuracy. I also promote a culture where accuracy is prioritized by all team members.

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Why do you want to work for American Express in this role?

I am drawn to American Express due to its commitment to excellent customer experience and supportive work culture. The opportunity to lead a significant technology portfolio while working collaboratively with diverse teams excites me, knowing that I can contribute to impactful outcomes.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 2, 2025

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