Solution Consultant

As a Solution Consultant at Anaplan, your key responsibilities include partnering with Account Executives to identify and analyze business challenges, developing customized planning solutions, and showcasing our innovative products to prospects. You'll have the opportunity to create tailored Proof of Concept models and cross-train team members on our solutions, ensuring our clients have the best possible experience with our connected planning platform.

To be considered for the Solution Consultant role at Anaplan, you should possess a BA/BS degree with a focus in Business, Finance, or a related technical field. Additionally, 3-5 years of experience in a supply chain presales capacity or supply chain consulting is essential. Proven expertise with supply chain planning applications, as well as strong client relationship and presentation skills, will also enhance your candidacy.

At Anaplan, a Solution Consultant plays a critical role in ensuring customer success by understanding client needs, defining challenges, and presenting tailored solutions to enhance their decision-making processes. By leveraging Anaplan’s innovative technologies, you help businesses streamline their operations and achieve their goals, all while establishing a strong relationship built on trust and expertise.

As a Solution Consultant at Anaplan, you can expect a dynamic and collaborative work environment that thrives on creativity and innovation. Our culture promotes diversity of thought, embraces new ideas, and encourages team members to challenge the status quo. Moreover, we believe in having fun while achieving results, making it an exciting place to grow your career in the SaaS industry.

At Anaplan, we prioritize the professional growth of our employees, including those in the Solution Consultant role. We provide a variety of resources for learning and development, from comprehensive training programs to mentorship opportunities. Additionally, as part of a rapidly growing company, you'll have numerous avenues to advance your career, explore new opportunities, and refine your skills in the ever-evolving tech industry.

When answering this question, highlight specific applications you have used, the projects you've worked on, and how your contributions made a difference. Be prepared to illustrate your expertise with examples of how you have optimized processes or solved challenges within supply chains.

Showcase your consultative approach by discussing techniques you utilize, such as conducting thorough research prior to meetings, asking open-ended questions during discussions, and actively listening to customer pain points. Provide an example where your understanding significantly impacted a solution you provided.

Discuss your ability to remain calm and professional when faced with objections. Explain how you actively listen to the concerns raised and respond with relevant information and reassurances that address their issues directly. Sharing a successful experience can strengthen your answer.

In your answer, mention Anaplan’s focus on connected planning and how it enhances decision-making for businesses. Highlight the importance of innovation, customer success stories, and the collaborative culture that drives the company's success, showcasing your knowledge of the company.

Explain the importance of understanding the prospect's unique challenges and operational processes. Describe how you would customize demonstrations that not only showcase features but relate them to the prospect's specific needs, ensuring value is communicated throughout.

Highlight your collaborative mindset and ability to contribute to team efforts. Discuss how you foster open communication, share knowledge with teammates, and encourage input from members with diverse backgrounds to generate fresh insights and ideas.

Share a specific example where you identified an opportunity for a client, detailed how you designed and delivered the Proof of Concept, and the impact it had on their decision-making process, emphasizing your analytical and innovative skills.

Discuss key performance indicators (KPIs) relevant to supply chain processes, such as cost reduction, improved efficiency, or enhanced forecasting accuracy. Explain how you would use data analytics to evaluate these metrics.

Be honest about challenges faced in prospecting or closing deals and share positive outcomes from those situations. It's essential to describe your problem-solving abilities, whether by adjusting strategies or learning from experiences to enhance future performance.

Express your enthusiasm for the role by discussing your passion for technology and helping businesses succeed. Mention specific aspects of Anaplan’s mission and culture that resonate with you, showcasing your alignment with the company's values.