Technical Consultant (Public Sector)

As a Technical Consultant in the Public Sector at Appian, you'll be responsible for designing, developing, and implementing custom software solutions using our low-code platform. This role involves engaging with clients post-sales, understanding their business processes, gathering technical requirements, and working collaboratively with cross-functional teams to ensure the success of projects throughout the entire software development lifecycle.

Appian seeks candidates who hold a B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics, or a related field. Candidates should have at least 1 year of hands-on software development or technical consulting experience, excellent communication skills, and a willingness to continually learn and adapt in a fast-paced environment.

At Appian, we’re committed to the continuous development of our employees. We offer extensive training and mentorship during onboarding, as well as ongoing growth opportunities through our leadership programs, specialized training through Appian University, and skills-based training, ensuring you have everything you need to thrive in your career as a Technical Consultant.

Yes, the Technical Consultant for the Public Sector role may require minimal travel, approximately 10% annually. This travel is intended to support customer engagement and ensure our consultants are effectively collaborating with clients to drive successful outcomes.

Successful Technical Consultants at Appian possess a foundational understanding of object-oriented programming, experience with relational databases, and proficiency in SQL. Familiarity with software testing practices, integrations using APIs such as REST and SOAP, and a basic knowledge of cloud services like AWS is also highly valued.

When answering this question, share specific examples of projects where you've utilized the Appian platform, detailing the processes you followed and the outcomes you achieved. Highlight your ability to develop, implement, and optimize solutions that drive value for clients.

Discuss your approach to requirement gathering, which should include active listening, asking the right questions to clarify needs, and ensuring you understand the client's business objectives. Mention methods you've used, like workshops or interviews, to facilitate effective communication.

Share your familiarity with Agile methodologies, emphasizing your roles in sprint planning, stand-ups, and pair programming. Explain how these practices contributed to a more adaptive and efficient project workflow in your previous roles.

Answer by outlining your systematic approach to API integration. Discuss how you assess client requirements, select suitable API technologies, and validate integration tests, ensuring seamless functionality between systems.

Share how you prioritize continuous learning by attending workshops, engaging in online courses, participating in webinars, or following industry news. This demonstrates your commitment to staying relevant and enhancing your skills over time.

Discuss your strategy for approach conflicts with a collaborative mindset. Highlight the importance of open communication and the skills you use to mediate discussions, ensuring all voices are heard while focusing on outcomes that align with team objectives.

Provide an example of a complex project, outlining specific challenges you faced. Discuss the strategies you employed to tackle these issues and the successful results that followed, showcasing your problem-solving abilities and resilience.

Your response should illustrate your role in facilitating UAT by ensuring clients understand testing procedures, documenting feedback, and making necessary adjustments. Emphasize your focus on building client confidence in the solutions provided.

Showcase your philosophy of client empowerment by mentioning training sessions you provide, documentation you create, and collaborative efforts you engage in to help clients develop their skills and knowledge in using the Appian platform.

Talk about your experience with software testing, mentioning different methodologies you’re familiar with such as test-driven development and automated testing. Explain why these practices are essential for delivering high-quality software and how they fit into the consulting process.