Senior Product Manager

As a Senior Product Manager at Aquia Inc., your main responsibilities include leading product management for features that enhance the disability benefits application experience on VA.gov, owning the product roadmap, and translating user needs into actionable product features. You will collaborate with designers, engineers, and federal stakeholders, ensuring the delivery of high-quality digital tools that meet VA compliance requirements.

To qualify for the Senior Product Manager position at Aquia Inc., candidates should have over five years of experience in product management, particularly in the public sector or healthcare. A proven track record in delivering impactful digital products is necessary, along with strong user empathy, excellent communication skills, and proficiency with tools like Jira and Confluence.

The Senior Product Manager contributes significantly by driving the development of effective and user-friendly digital tools for Veterans. You’ll focus on complexities within the application process, ensuring that products are not only compliant but also enhance the overall experience, leading to faster and more accurate claims processing.

At Aquia Inc., teamwork is at the core of the Senior Product Manager role. You will work closely with multi-disciplinary teams, promoting open collaboration and transparency. Engaging remotely across various time zones, the culture encourages sharing ideas, resolving blockers, and contributing to a continual improvement environment.

Aquia Inc. offers a competitive benefits package for the Senior Product Manager role, including premium health care plans, an employee stock plan, a 401k match, and a generous PTO package. Additionally, you will have access to a personal training and development budget to support your growth.

In answering this question, highlight specific projects you've worked on that relate to public sector product management. Discuss the impact of your contributions and how your work directly benefited users, particularly in contexts similar to Aquia's focus on Veterans.

It's essential to demonstrate your user-centric approach. Discuss methodologies like user interviews, A/B testing, and feedback loops that you employ to gather insights and incorporate them into the product design, ensuring relevance and functionality.

Explain your decision-making process by mentioning the use of quantitative data, stakeholder input, and user feedback. Showcase an example of how you navigated conflicting priorities to illustrate your effectiveness in roadmap management.

Be ready to describe your familiarity with agile methodologies, including your role in sprints, stand-ups, and retrospectives. Provide examples of successful agile projects you’ve led or participated in to reveal your adaptability and teamwork skills.

This is your chance to highlight your problem-solving skills. Share a specific story detailing the challenges faced, your action steps, and the positive outcome. Focus on how you empowered your team and drove the project towards successful completion.

Discuss your approach to receiving feedback, emphasizing a growth mindset and commitment to improvement. Provide examples of how constructive criticism has guided your decisions, leading to better product outcomes.

Mention relevant tools such as Jira, Confluence, and data analytics platforms. Explain how you've effectively utilized these tools in your previous roles to track progress, gather insights, and collaborate with cross-functional teams.

Showcase your knowledge of regulatory expectations, particularly in the context of healthcare and government work. Discuss processes you implement during development to ensure compliance, including continuous testing and stakeholder engagement.

Share specific resources or networks you rely on to stay informed about industry shifts and emerging user needs. Mention the importance of continual learning and adapting your strategies accordingly.

Your answer should reflect your understanding of Aquia’s mission. Emphasize your passion for delivering meaningful digital services to Veterans and your enthusiasm for contributing to a team that values innovation and user-focused solutions.