HVAC Service Tech - job 3 of 3

As an HVAC Service Tech at ARS-Rescue Rooter, your primary responsibilities will include troubleshooting, servicing, and repairing residential heating and cooling systems. You'll be expected to deliver exceptional customer service while ensuring that systems are running smoothly and efficiently. Your hands-on expertise will help homeowners enjoy comfortable indoor environments all year round.

To qualify for the HVAC Service Tech position at ARS-Rescue Rooter, you should have at least two years of residential HVAC experience and hold an EPA certification. You'll also need to demonstrate excellent customer service and communication skills, as well as a solid work ethic. Being willing to operate in attics and crawl spaces, along with lifting heavy objects, is a must!

HVAC Service Techs at ARS-Rescue Rooter enjoy a comprehensive benefits package that includes low-cost medical insurance starting at just $5 per week, dental and vision coverage, and a 401(k) plan with company match. Additionally, you'll receive paid time off, company-paid life insurance, and opportunities for training and professional development.

Absolutely! At ARS-Rescue Rooter, we value our employees and provide countless opportunities for career advancement. With comprehensive training and a national network to support your growth, you’ll have the potential to progress through various roles, from technician to leadership positions, all while earning competitive pay.

Yes, ARS-Rescue Rooter is proud to be an equal opportunity employer. We offer fair employment opportunities to all individuals regardless of race, gender, age, or any other characteristic protected by law. Joining our team means being part of an inclusive workplace culture where everyone is valued and respected.

When answering this question, highlight your previous HVAC experience, certifications, and any customer service roles you've held. Discuss specific systems you've worked on and troubleshooting methods you've used to showcase your technical skills.

Emphasize your commitment to safety by discussing practices like using PPE, following safety regulations, and conducting thorough inspections. Mention how you stay updated on safety protocols to ensure both your safety and that of your customers.

Share a specific example that demonstrates your problem-solving skills. Describe the issue, the steps you took to resolve it, and the outcome. This shows your ability to handle pressure and think critically.

Before the interview, research ARS-Rescue Rooter’s history, values, and services. Discuss their impressive legacy of over 45 years in the industry and highlight their commitment to employee development and high-quality customer service.

Illustrate your approach to customer service by demonstrating empathy and effective communication. Discuss strategies you use to address concerns and ensure a positive resolution, reinforcing the importance of customer satisfaction.

Discuss the specific tools, equipment, and software you're familiar with, emphasizing how your technical skills can benefit the team at ARS-Rescue Rooter. Be prepared to provide examples of how you've successfully used these tools in past roles.

Express your commitment to professional development by mentioning any courses, certifications, or training programs you've pursued. Highlight how continuous learning keeps your skills sharp and aligns with ARS's focus on comprehensive training.

Affirm your willingness to work in all aspects of the job, including less desirable environments. Stress that your commitment to providing excellent service means you're ready to tackle the physical demands of the job head-on.

Share your aspirations related to HVAC, whether it’s advancing to a lead technician role, specializing in a specific area, or moving into management. This shows that you envision a future with ARS-Rescue Rooter and are committed to growing with the company.

Discuss techniques you use to stay organized and prioritize tasks effectively throughout the day. Mention any software or methods you rely on to ensure timely service and customer satisfaction, showing that you can manage both efficiency and quality.