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Design Consultant

 At Factory Direct Enterprises LLC d/b/a Ashley (FDE) we are committed to "Amazing" our Team Members by supporting their journey toward becoming their best selves. This commitment is reflected in our competitive compensation, benefits, culture, and growth opportunities, all of which align with our vision of being the employer of choice in every community we serve.

 

Who We Are:

·        #1 Selling Furniture Brand in the World

·        #1 Retailer of Furniture and Bedding in the United States

As an industry leader, we offer the best compensation package in the furniture industry, including:

·        Guaranteed Base Salary: $65,000 annually, ensuring a stable income

·        Unlimited Earning Potential: Commission-based earnings on sales made above the base salary

·        Weekly Payouts: Commission paid out on a weekly basis for any sales exceeding the base

·        Incentive for Success: The more you sell, the more you earn — your income grows with your performance

·        Competitive Compensation: A balance of guaranteed salary and performance-driven rewards

·        Ashley Sales Academy: A comprehensive, paid training program to equip you for success.

·        Quarterly and Annual Awards to recognize top performers.

·        401(k) Program with a company match.

·        Paid Time Off & Holiday Pay, including your birthday.

·        Medical, Dental, and Vision Benefits starting as low as $25 a week.

About This Role:

The Design Consultant is a dynamic, sales-driven professional focused on delivering exceptional design services in both the in-store environments and in-home. This role is ideal for someone passionate about interior design, building strong client relationships, and growing a robust personal book of business—while also supporting the success of the store team by partnering on the in-home design opportunity.

 

Design Consultants are key contributors to FDE’s guest experience, using their design expertise and consultative selling skills to drive personal sales and expanding FDE’s in-home design footprint.

 

If you're passionate about design, leadership, and sales excellence, we encourage you to apply today. This is an exciting opportunity to shape the future of FDE’s In-Home Design Program while growing your own career!

If you're passionate about design, leadership, and sales excellence, we encourage you to apply today. This is an exciting opportunity to shape the future of FDE’s In-Home Design Program while growing your own career in a leadership role!

Essential Functions:

Sales & Design Execution

·        Conduct in-home and in-store design consultations tailored to each guest’s style, needs, and space.

·        Present creative, functional, and budget-aligned solutions that enhance the guest experience.

·        Maintain a consistent pipeline of appointments through follow-up, lead generation, and store support.

·        Utilize FDE’s tools, templates, and product knowledge to deliver professional design presentations.

·        Meet or exceed monthly personal sales targets and key performance indicators.

Book of Business Development

·        Proactively cultivate new client opportunities through outreach, networking, and local marketing.

·        Leverage client relationships to generate repeat business, referrals, and upselling opportunities.

·        Maintain accurate client records and consultation notes to ensure seamless follow-up and execution.

·        Collaborate with leadership to increase visibility and demand for in-home services in your market.

Team & Guest Experience Support

·        Partner with in-store team members to ensure guest needs are addressed and appointments are fulfilled.

·        Serve as a go-to resource for design support when not in consultation.

·        Contribute to a positive, service-driven store culture through professionalism, enthusiasm, and accountability.

·        Attend team meetings, training, and participate in ongoing learning to improve performance.

Key Performance Indicators (KPIs)

·        Personal Sales Goals: Track and achieve monthly revenue and conversion metrics.

·        Close Rate & Sales Per Guest: Consistently drive value during every appointment.

·        Customer Satisfaction (NPS): Deliver high guest ratings for both in-store and in-home experiences.

·        Protection & Financing Attach Rates: Maximize total sale value through key add-ons.

Schedule Expectations:

·        Full-time, 40+ hours/week, including evenings and weekends.

·        Availability of initial in-store sales training and ongoing collaboration with store leadership and team.

·        Flexibility to accommodate in-home appointments based on guest needs and scheduling demand.

Education & Experience Requirements:

What We’re Looking For:

·        Background in furniture sales, interior design, or consultative selling.

·        Demonstrated ability to meet or exceed sales targets in a client-facing role.

·        Confidence in space planning, product curation, and presenting solutions to diverse clients.

·        Comfort working independently and managing your own appointment pipeline.

·        Excellent interpersonal and communication skills.

Preferred Qualifications:

·        Degree or certification in Interior Design, Sales, or related field.

·        Familiarity with design tools, rendering software, or floor planning applications.

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Time Off
  • 401K with Employer Match
  • Employee discount

Average salary estimate

$65000 / YEARLY (est.)
min
max
$65000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Design Consultant, Ashley Northeast

At Factory Direct Enterprises LLC d/b/a Ashley (FDE), we’re thrilled to announce our search for a Design Consultant to join our passionate team! In this dynamic role, you will have the fantastic opportunity to blend your love for interior design with sales excellence, helping our guests transform their spaces into beautiful, functional environments. As the #1 selling furniture brand in the world and the top retailer of furniture and bedding in the U.S., we pride ourselves in creating a supportive and rewarding workplace for our team members. Your responsibilities will involve conducting inspiring design consultations both in-store and at our guests' homes, creating tailored solutions that meet diverse needs. With a solid base salary of $65,000, plus unlimited commission potential, your hard work will not go unnoticed. We offer extensive training through the Ashley Sales Academy, along with a host of benefits including medical, dental, and vision insurance starting at just $25 a week! You’ll have the chance to foster long-lasting client relationships, generate repeat business, and use your design expertise to enhance the overall guest experience while contributing significantly to FDE's growth. If you’re a proactive, motivated individual who thrives in a sales-driven environment, this could be the perfect opportunity for you to grow your career and make an impactful difference in our guests' lives. Join us at FDE and help shape the future of our In-Home Design Program while achieving personal and professional growth!

Frequently Asked Questions (FAQs) for Design Consultant Role at Ashley Northeast
What are the responsibilities of a Design Consultant at Factory Direct Enterprises LLC?

As a Design Consultant at Factory Direct Enterprises LLC d/b/a Ashley, your primary responsibilities include conducting both in-home and in-store design consultations, crafting personalized solutions for clients, and utilizing your creativity to enhance their living spaces. You will also be responsible for maintaining a strong pipeline of appointments and supporting the sales team in achieving success while meeting monthly performance targets.

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What qualifications do I need to become a Design Consultant at Factory Direct Enterprises LLC?

To become a Design Consultant at Factory Direct Enterprises LLC, candidates are typically expected to have a background in furniture sales or interior design, along with demonstrated success in meeting sales targets. Strong interpersonal and communication skills are vital, and additional qualifications such as a degree or certification in Interior Design or related fields are preferred.

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What is the compensation structure for a Design Consultant at Factory Direct Enterprises LLC?

Factory Direct Enterprises LLC offers an attractive compensation structure for their Design Consultants, starting with a guaranteed base salary of $65,000 annually, complemented by unlimited commission based on personal sales achievements. This structure not only ensures a stable income but also rewards high performance with weekly commission payouts, making it an exciting opportunity for financial growth.

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What benefits are available to Design Consultants at Factory Direct Enterprises LLC?

Design Consultants at Factory Direct Enterprises LLC enjoy a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) program with company matching, generous paid time off, and even special perks like paid time off on your birthday. These benefits, combined with a supportive work environment, make FDE a great place to grow your career.

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How can I excel as a Design Consultant at Factory Direct Enterprises LLC?

To excel as a Design Consultant at Factory Direct Enterprises LLC, focus on building strong relationships with clients, showcasing your design expertise, and actively seeking new business opportunities. Being a proactive team player, enhancing your product knowledge, and continuously engaging in training and development will further elevate your success within the company.

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Common Interview Questions for Design Consultant
What qualities make an effective Design Consultant?

An effective Design Consultant should possess strong communication skills, creativity, and an eye for detail. Being personable and able to build rapport with clients is crucial in understanding their vision and turning it into reality. Additionally, sales acumen and the ability to work collaboratively with a team are essential.

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How do you approach a new design project?

When starting a new design project, I assess the client's needs and preferences through thorough consultations. I take time to understand their style, space requirements, and budget before crafting tailored design solutions that resonate with their vision.

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Can you describe your sales experience and how it relates to your role as a Design Consultant?

I have a proven track record in sales where I've exceeded targets by applying consultative selling techniques. In the role of a Design Consultant, this experience allows me to effectively identify client needs and showcase products that not only meet but enhance their design aspirations.

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How do you handle difficult clients or challenging design requests?

Handling difficult clients requires patience and the ability to listen actively. I strive to understand their concerns and provide creative solutions while maintaining professionalism. It's essential to keep communication open, guiding clients through the design process to achieve their desired outcomes.

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What sales techniques do you find most effective in closing deals?

I find that understanding the customer’s pain points and presenting benefits tailored to their needs are the most effective sales techniques. Building a strong emotional connection can create trust, and following up diligently ensures that clients feel valued and encourages them to finalize their purchase.

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How do you stay updated with the latest design trends?

To stay current with design trends, I read industry publications, attend workshops, and participate in networking events. Additionally, following influencers on social media and engaging with design platforms helps me gain insights into contemporary styles and customer preferences.

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What role does teamwork play in your work as a Design Consultant?

Teamwork is pivotal in the consulting role as collaboration with in-store colleagues enhances the overall customer experience. I believe in sharing insights and strategies that not only aid individual performance but also contribute to the store's success and overall guest satisfaction.

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How do you manage your appointment schedule effectively?

Managing my appointment schedule requires prioritization and effective time management. I use digital tools to keep track of clients and follow up consistently, ensuring all appointments are organized, and I remain available for impromptu consultations when needed.

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Why do you want to work for Factory Direct Enterprises LLC?

I am drawn to Factory Direct Enterprises LLC because of its stellar reputation in the furniture industry and its commitment to employee growth. The opportunity to join a team that values creativity and high performance aligns perfectly with my career aspirations in design and sales.

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What strategies do you use to generate repeat business?

Generating repeat business hinges on maintaining strong client relationships. I follow up after consultations to ensure satisfaction, offer personalized recommendations based on their past purchases, and maintain regular contact through newsletters and promotional offerings to keep them engaged.

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Ashley HomeStore is an American furniture store chain that sells Ashley Furniture products. Ashley HomeStore is headquartered in Wisconsin, United States.

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DATE POSTED
April 11, 2025

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