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Onsite Community Association Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.



Job Description

Onsite Community Association Manager (CAM) – Naples, FL

Location:Naples, FL
Position: Licensed Community Association Manager (LCAM)
Property Type:HOA Community

Job Description:
We are seeking a professional, detail-oriented, and proactive Onsite Community Association Manager (LCAM) to oversee the day-to-day physical and financial management of a luxury high-rise condominium in Naples, FL. The ideal candidate will be a licensed LCAM with extensive experience in financial oversight, board governance, vendor management, and owner relations.

Key Responsibilities:

  • Oversee all aspects of property management, including physical maintenance and financial operations, in accordance with governing documents and Florida statutes.
  • Conduct Board of Directors meetings, prepare agendas, and maintain accurate meeting minutes.
  • Develop and maintain annual budgets exceeding $4 million, ensuring proper allocation of operating expenses and reserves.
  • Lead weekly meetings with vendors and service providers, including janitorial staff, pest control technicians, elevator companies, and pool technicians.
  • Manage contracts to ensure cost control and compliance, and solicit bids for maintenance contractors and improvement projects.
  • Review and approve biweekly accounting reports and monthly financial statements.
  • Perform weekly quality inspections to ensure the property is maintained to the highest standards.
  • Draft policies and procedures for board review and implement approved programs.
  • Handle owner concerns and complaints diplomatically, ensuring timely resolutions.

Requirements

Qualifications:

  • Active Valid Florida LCAM license (Required).
  • Proficient in Microsoft Office Suite, including Word, Excel, CINC, and Strongroom.
  • Exceptional organizational, planning, and troubleshooting skills.
  • Ability to work independently and thrive in high-pressure environments.
  • Excellent attention to detail and ability to meet strict deadlines.
  • Strong written and verbal communication skills.

Preferred Skills:

  • Experience managing luxury high-rise communities.
  • Familiarity with vendor contracts and negotiation tactics.
  • Proven ability to create and manage multi-million-dollar budgets.
  • Strong background in board governance and policy drafting.

What We Offer:

  • Competitive salary based on experience.
  • Comprehensive benefits package.
  • Supportive team environment

If you are an experienced, licensed LCAM looking to manage a beautiful HOA community property in beautiful Naples, FL, we invite you to apply today!

Job Type: Full-Time
Location: On-site

#LI-MA1




We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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What You Should Know About Onsite Community Association Manager, Associa

Are you a detail-oriented professional looking for your next big opportunity? Join Associa as our Onsite Community Association Manager (CAM) in beautiful Naples, FL! With over 225 branch offices across North America, Associa is committed to building thriving communities for nearly five million residents. As our Onsite CAM, you’ll oversee the daily management of a luxury high-rise condominium, ensuring both the physical and financial health of the property. We’re seeking licensed Community Association Managers (LCAM) who can expertly handle everything from maintaining property standards to managing a budget of over $4 million. You’ll hold Board meetings, conduct quality inspections, and work closely with vendors to make sure everything runs smoothly. Communication and problem-solving skills are essential as you'll address owner concerns and draft policies for board review. If you thrive in high-pressure environments and have a knack for organization and financial management, we want to hear from you! Joining our supportive team means competitive salary, great benefits, and a chance to make a real impact in our community. Let’s build a successful future together at Associa!

Frequently Asked Questions (FAQs) for Onsite Community Association Manager Role at Associa
What are the key responsibilities of an Onsite Community Association Manager at Associa?

As an Onsite Community Association Manager at Associa, your key responsibilities include overseeing the daily operations of a luxury high-rise condominium in Naples, FL. This involves managing property maintenance, preparing budgets, and conducting Board meetings. You’ll also be responsible for managing vendor relationships, ensuring financial compliance, and addressing owner concerns promptly.

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What qualifications are required for the Onsite Community Association Manager position at Associa?

To qualify for the Onsite Community Association Manager position at Associa, candidates must hold an active Florida Licensed Community Association Manager (LCAM) license. A strong background in financial oversight, excellent communication skills, and proficiency in Microsoft Office are also important for this role, along with experience managing luxury high-rise communities.

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How does Associa support its Onsite Community Association Managers?

Associa supports its Onsite Community Association Managers with a comprehensive benefits package and a collaborative work environment. We believe in offering competitive salaries based on experience, along with opportunities for professional development and continuous learning in community management.

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What skills are preferred for a successful Onsite Community Association Manager at Associa?

In addition to holding a valid LCAM license, a successful Onsite Community Association Manager at Associa should have strong organizational and planning skills, experience managing multi-million-dollar budgets, and a sound understanding of board governance. Familiarity with vendor contract negotiation would also be advantageous.

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What type of community will the Onsite Community Association Manager oversee at Associa?

The Onsite Community Association Manager at Associa will oversee a luxury high-rise condominium in Naples, FL. This role entails ensuring the property is not only well-maintained but also financially sound, while fostering positive relationships with both owners and service providers.

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Common Interview Questions for Onsite Community Association Manager
How do you prioritize tasks in your role as an Onsite Community Association Manager?

In my role as an Onsite Community Association Manager, I prioritize tasks by assessing urgency and importance, taking into account deadlines and owner concerns. I use scheduling tools to organize my weekly activities and maintain open communication with my team to ensure we’re aligned on priorities.

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Can you describe your experience with budget management as an Onsite Community Association Manager?

Absolutely! In my previous roles, I developed and managed budgets exceeding $4 million, ensuring funds were allocated appropriately for both operating expenses and reserves. I continuously reviewed financial reports to track spending, making adjustments as necessary to maintain fiscal health.

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How do you handle conflicts with homeowners in a community association?

When addressing conflicts with homeowners, I prioritize clear communication and active listening. I ensure that I understand their concerns fully before proposing solutions, aiming for diplomacy and timely resolutions that respect the community guidelines while also considering individual perspectives.

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What strategies do you use to manage vendor relationships effectively?

To manage vendor relationships effectively, I focus on establishing clear expectations from the beginning. I regularly communicate with vendors to ensure compliance with our standards and conduct performance evaluations to maintain high service quality. Building rapport with vendors also helps to foster a collaborative working relationship.

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Describe your approach to managing community meetings as an Onsite Community Association Manager.

My approach to managing community meetings includes detailed preparation and active facilitation. I prepare comprehensive agendas, maintain accurate minutes, and encourage open dialogue among board members and owners to ensure all voices are heard, ultimately leading to more effective decision-making.

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How do you ensure compliance with Florida statutes governing community associations?

I make it a priority to stay updated on Florida statutes by participating in legal workshops and networking with industry professionals. I embed compliance checks into my routine property management practices, ensuring that all governing documents align with current laws.

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What tools do you use for property management and financial tracking?

I utilize a variety of tools for property management and financial tracking, including CINC and Strongroom software for accounting, as well as Microsoft Excel for budgeting and reporting. These tools help me monitor expenses and ensure that our community remains financially healthy.

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How do you approach maintaining high standards of property upkeep?

To maintain high standards of property upkeep, I conduct regular inspections and walkthroughs, developing a checklist for ongoing maintenance needs. I'm proactive in addressing issues before they escalate, reliant on open communication with vendors to perform necessary maintenance promptly.

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Can you share an example of how you've implemented new policies in a community?

Certainly! In a previous community, I identified issues with pet policies that weren't clearly defined. I worked with the board to draft new guidelines that balanced owner freedoms with community needs, followed by hosting an information session to educate residents before implementing the new rules.

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Why do you think communication is essential in your role as an Onsite Community Association Manager?

Communication is vital in my role because it lays the foundation for trust and transparency between homeowners, the board, and vendors. By maintaining open lines of communication, I can quickly address concerns, promote community engagement, and ensure everyone is informed about important decisions or initiatives.

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Full-time, on-site
DATE POSTED
March 29, 2025

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