Retail Sales Consultant - WOODBURY, NY (WOODBURY) - job 2 of 2

As a Retail Sales Consultant at AT&T in Woodbury, NY, your primary responsibilities include creating personal connections with customers by utilizing a consultative sales approach. You'll guide customers through various product options, assist with fulfilling online orders, and engage in community events. Your role requires you to meet sales targets and help customers find the right solutions that meet their needs.

To become a Retail Sales Consultant at AT&T in Woodbury, NY, prior retail or customer-facing sales experience is advantageous but not required. The important qualifications include strong communication and interpersonal skills, a passion for helping customers, and the ability to adapt in a fast-paced environment. AT&T provides all the necessary training and coaching to help you succeed.

Retail Sales Consultants at AT&T in Woodbury, NY can earn competitive commissions by meeting and exceeding sales targets. You can expect to earn up to $13,700 in commissions annually, enabling top performers to secure total earnings of around $62,460 per year. The uncapped commission structure means that the more you sell, the more you earn!

AT&T offers an array of benefits to Retail Sales Consultants in Woodbury, NY, including medical, dental, and vision coverage, a 401(k) plan, tuition reimbursement, paid time off and holidays, sick leave, paid parental leave, and adoption reimbursement, among others. Additionally, employees can enjoy steep discounts on AT&T mobility plans and internet services.

Retail Sales Consultants at AT&T in Woodbury, NY typically work between 9 am and 9 pm, including weekends. We provide monthly seniority-based schedules that are made available two weeks in advance. This flexibility helps ensure you can balance your personal commitments while being present for our customers.

In answering this question, highlight specific sales experiences that showcase your ability to meet targets, manage customer relationships, and use a consultative selling approach. Mention any achievements or metrics that demonstrate your effectiveness in previous roles.

Highlight your strategies for maintaining composure and professionalism, empathy, and problem-solving skills. You could share a specific example where you successfully turned around a challenging interaction, emphasizing active listening and effective resolution.

Demonstrating your knowledge of AT&T's offerings is key. Mention the range of devices, internet services, and personalized plans. You could also talk about how these products bring people together and improve connectivity.

Discuss your time management and organizational skills while providing examples of how you've successfully managed multiple customer requests or tasks in a fast-paced environment. Mention the importance of teamwork and communication during these busy times.

Share what drives you, whether it's meeting sales goals, helping customers find the right products, or the prospect of earning commissions. Your enthusiasm for sales and customer service will resonate well.

Talk about your commitment to staying informed about new products, technology, and sales techniques. Mention any resources you utilize, such as online courses, industry news, or company training sessions.

the results you achieved.

Share your perspective on the key elements of an exceptional customer experience, such as personalized service, attentiveness, and product knowledge. You can also highlight how a positive experience contributes to brand loyalty.

Discuss the importance of transparency and willingness to find the right answers. Highlight how you would reassure the customer while seeking assistance from a team member or conducting a quick research to provide the accurate information.

Express your passion for working with AT&T, mentioning the company's values, innovative technology, and community engagement. Reflect on how your personal goals align with AT&T's mission and how you would contribute to the team.