Solutions Engineer

As a Solutions Engineer at Checkr, your responsibilities include collaborating with the Sales team to understand business goals, delivering tailored solutions to prospective clients, and providing pre-sales support. You'll engage in meetings to communicate Checkr’s value proposition, build relationships through presentations and case studies, and educate clients on best practices for safe hiring. Additionally, you'll address technical and compliance questions, distill customer feedback for the Product team, and keep abreast of industry trends to maintain Checkr's status as a trusted leader.

To succeed as a Solutions Engineer at Checkr, candidates should have at least 2 years of experience in a related industry or SaaS environment. Key qualifications include a robust understanding of solution design, proficient discovery conversations, and value-based selling techniques. A technical curiosity about RESTful APIs is advantageous, and strong communication skills will help in building rapport across various teams. The ability to manage multiple projects in a fast-paced setting and travel when necessary is also important.

The Solutions Engineer at Checkr enjoys a hybrid work environment that blends in-office collaboration with remote flexibility. Employees are expected to work from the Denver office 2 to 3 days a week, benefiting from office perks like free lunches and a variety of snacks and beverages. This culture encourages innovation and connection within a supportive framework, fostering professional growth and collaboration.

The on-target earning range for the Solutions Engineer position at Checkr in Denver, CO, is between $116,000 and $136,000. Checkr emphasizes transparency in its compensation philosophy and is committed to ensuring equitable pay based on geographic labor costs, which reflects their dedication to creating fair workplaces for all employees.

Checkr is dedicated to the professional development of its Solutions Engineers by providing a supportive, team-oriented environment where collaboration thrives. Through continuous learning opportunities, mentorship from experienced colleagues, and exposure to various projects, you’ll be encouraged to grow your skills in solution design, technical sales processes, and client interactions, ensuring you evolve in a rapidly changing tech landscape.

In your response, highlight specific instances where you successfully executed technical sales processes, outlining the steps taken from discovery to value demonstration. Emphasize your skills in engaging with prospective clients and the impact your solutions had on their decisions.

Discuss your methodology for tailoring solutions based on the unique requirements of each prospect. Explain how you gather information, evaluate challenges, and creatively devise responses that resonate with the client's business objectives to showcase Checkr’s value.

Effective rapport building includes active listening and empathy. You can mention specific strategies you've used, like identifying common interests, creating opportunities for collaboration, and regularly following up to maintain that connection, all of which facilitate trust.

Share your habits for continuous learning, such as attending webinars, reading industry publications, engaging on professional platforms like LinkedIn, and participating in networking events, all of which keep you informed and help you position Checkr as a thought leader.

Provide a specific example of a challenging situation, detailing the problem, the approach you took to resolve it, and the ultimate outcome. This demonstrates your problem-solving capabilities and adaptability in the Solutions Engineer role.

Discuss your approach to understanding the client's concerns, responding empathetically, and providing well-founded arguments that reflect deep knowledge of Checkr’s offerings. Highlight the importance of transforming objections into opportunities for discussion.

Highlight that collaboration is essential in your role, outlining how you interact with teams like Sales, Product, and Marketing. Emphasize teamwork in addressing client needs, sharing insights, and driving solutions collaboratively.

Provide a specific example where you conducted a presentation or workshop that not only showcased best practices but also utilized real-world case studies. This demonstrates your knowledge and effectiveness in increasing client awareness.

Describe your organizational skills and methods for prioritizing tasks, such as utilizing project management tools, setting clear timelines, and communicating with stakeholders to ensure all parties are aligned and deadlines are met.

Share your passions—whether it's the excitement of innovation, the satisfaction from problem-solving, or the opportunity to make a positive impact on clients' hiring processes. Personal motivations can resonate well in an interview setting.