Business System Analyst

As a Business System Analyst at Athene, your primary responsibilities will include eliciting and documenting the business and technical needs for various projects within the Data Integrations (DI) and Automated Order Entry (AOE) teams. You'll be involved in analyzing business problems, facilitating communication among stakeholders, and translating user requirements into actionable user stories. Additionally, managing project interdependencies and providing production support in resolving system defects will be key parts of your role.

To apply for the Business System Analyst position at Athene, candidates should possess a Bachelor's degree in Information Technology, Computer Science, or Management Information Systems, or have equivalent relevant work experience. Additionally, a minimum of 3 years of progressive experience in business system analysis is required. Familiarity with order entry platforms and knowledge in the annuity domain is preferred.

The Business System Analyst role at Athene is pivotal in driving the success of projects by ensuring that business requirements are accurately captured and communicated. This position not only supports various project initiatives through thorough analysis and documentation but also fosters collaboration among different teams. By leading interviews and gathering critical information, business system analysts help build a strong foundation for project planning and execution.

The work culture at Athene for a Business System Analyst is collaborative and dynamic. Employees are encouraged to embrace change and drive innovation within their roles. With a focus on continuous improvement, analysts are supported in developing their business acumen and best practices. Athene promotes an inclusive workplace that values diversity, ensuring a respectful environment for all team members.

Business System Analysts at Athene use a variety of tools and methodologies to elicit and document requirements. This includes business process modeling (BPM), context diagrams, and user stories. Analysts apply techniques for requirements elicitation and project scoping, which allows them to analyze business needs systematically and propose effective solutions.

When answering this question, share specific projects where you utilized business process modeling techniques. Highlight how you contributed to visualizing and analyzing processes to identify inefficiencies and propose improvements. Demonstrating your ability to translate business needs into process models showcases your analytical skills.

Discuss your approach to prioritization. Mention methods like time management techniques, stakeholder input, and assessing project impact. Providing examples where you effectively managed deadlines while ensuring quality results will illustrate your organizational skills.

In your response, describe specific techniques such as interviews, surveys, or workshops. Provide an example of how you successfully applied these techniques in the past, leading to clear user requirements that aligned with project goals.

Showcase your problem-solving skills by discussing your methods for clarifying ambiguous requirements. This can include engaging stakeholders for additional input, conducting thorough analysis, and breaking down requirements into smaller, manageable components.

Share a specific project where the analysis was complex or involved significant ambiguity. Discuss the steps you took to analyze the situation, the stakeholders involved, and how your recommendations impacted the project's outcome.

Discuss your familiarity with creating user stories and defining acceptance criteria. Share how you collaborate with product owners to capture user needs accurately and how clear acceptance criteria improve project delivery.

Explain your communication strategies, such as regular meetings, status updates, and use of visual aids. Emphasize the importance of understanding both the technical and business perspectives to facilitate better collaboration.

Talk about your methods for setting realistic expectations from the outset. This could include clear communication of project timelines, potential risks, and regular progress updates to keep stakeholders informed and engaged.

Highlight the unique challenges in the retirement services industry, such as regulatory compliance and complex product offerings. Explain how a Business System Analyst adds value by ensuring that project requirements align with both business goals and industry standards.

Demonstrate your conflict resolution skills by discussing your approach to addressing disagreements. This could involve facilitating discussions, encouraging open communication, and finding common ground among team members to maintain project momentum.