US Sales Operations Manager, Dedrone

The US Sales Operations Manager at Dedrone is responsible for overseeing CRM management, daily sales operations for US teams, project management, and facilitating effective cross-departmental collaboration. This role also involves strategic initiatives to enhance sales performance and handling commission tracking and reporting.

To apply for the US Sales Operations Manager position at Dedrone, candidates should have 7-10 years of experience in a similar role within sales or operations. Strong project management skills, exceptional organizational abilities, and expertise in CRM and Salesforce are also essential.

The US Sales Operations Manager plays a critical role in operational efficiency by ensuring strategic initiatives are executed flawlessly, consequently optimizing sales performance across the company. This position also fosters collaboration between various teams, ensuring alignment towards Dedrone’s objectives.

A successful US Sales Operations Manager at Dedrone should have strong proficiency in CRM tools, especially Salesforce, and be adept in the Microsoft Suite (Excel, PowerPoint, etc.). Familiarity with commission management platforms like Captivate IQ is also preferred.

Dedrone offers a competitive compensation package including a salary range between USD 121,250 to USD 162,000, a 401k with employer match, discretionary paid time off, medical benefits, and wellness support programs, among other perks to enhance the employee experience.

To manage daily sales operations effectively, prioritize communication with team members and stakeholders and maintain organized schedules. Use CRM tools to monitor performance and ensure that everyone is aligned with sales goals and initiatives.

When discussing your experience with CRM systems, emphasize any specific platforms you've used (like Salesforce) and how you've utilized them to enhance sales operations. Highlight your approach to managing data quality and process optimization.

Share specific examples of initiatives that improved sales performance. Explain the strategies employed, the metrics tracked for success, and how you collaborated with other teams to ensure successful implementation.

In handling conflicting priorities, I assess the urgency and impact of each task. I communicate with team members and stakeholders to align expectations and make informed decisions on how to allocate resources effectively.

Collaboration with other teams is crucial. Provide examples of past cross-departmental projects where you successfully communicated needs and facilitated joint efforts. Discuss any tools or methods you used to keep collaboration streamlined.

Essential tools for project management include task management platforms (like Trello or Asana) for tracking progress, and Excel for data analysis. Highlight how these tools helped enhance transparency and productivity in previous roles.

I utilize CRM software to ensure accurate tracking of sales performance and commission calculation. Discuss how you have streamlined this process in your previous roles and how it contributed to the effective management of sales teams.

To communicate effectively with senior leadership, I prepare concise reports and presentations that focus on key metrics and implications. I aim to present data in a way that supports strategic decision-making, ensuring clarity and actionable insights.

The most crucial quality for a Sales Operations Manager is an ownership mentality. This involves taking initiative, being accountable for outcomes, and being proactive in addressing challenges as they arise.

To stay current with trends in sales operations, I regularly read industry publications, attend webinars, and participate in professional networks. Continuous learning is key to adapting to the evolving landscape of sales and operations.