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Director, People Partners

About Us

Barkbus is the nation's premier mobile dog grooming company. We are dog-loving creatives, operators, technologists, and entrepreneurs taking a Silicon Valley startup approach to disrupt and modernize the fragmented legacy pet grooming industry. Driven by our mission to deliver joy to pets and their people, we're proud to operate across California, Arizona, Colorado, Texas, Georgia, North Carolina, Florida, and Virginia. We’re the fastest-growing pet health & wellness startup in the country and would love you to join us in building the nation’s beloved pet brand.

Who We Are

We’re a collaborative, high-quality team of dog-lovers that solves problems with thoughtfulness, empathy, and speed. We have a big dream: to build a generational company that remakes the pet health & wellness industry nationally. We’re a fun, ambitious group that is working to build something new in pet care. We move with high velocity, collaborate closely, and deliver results faster than anyone in the market. We want your time at Barkbus to be the greatest time of your career. If you’re ready to build the future of pet care with high standards and speed, come on board. We need exceptional people to help us build something new in the world.

About This Role

As the Director, People Partners, you will lead and develop a high-performing team of incredible People Partners, ensuring they have the systems, guidance, and support to drive a best-in-class employee experience. You will act as a strategic partner to leadership, aligning People strategies with business objectives while scaling the function to support rapid company growth.

You will also foster leadership excellence by acting as a trusted sounding board to fellow leaders, equipping them with the necessary skills to enable a high-performing culture of accountability and heart.  Success for this role is leading a thriving People Partners function that is highly trusted, proactive, and deeply embedded in the business while scaling people strategies that drive retention and support the infrastructure necessary to sustain rapid growth.

Role & Responsibilities

  • Develop, mentor, and empower the People Partner team through ongoing coaching, structured feedback, and professional development initiatives.

  • Expand upon the existing HRBP operational infrastructure to support the organization through a high growth phase of the company lifecycle and beyond.

  • Partner with senior leadership in crafting people programs, compensation, and benefits that effectively attract and retain top talent across both grooming and corporate teams.

  • Collaborate with leaders and managers to identify key retention drivers and deploy targeted initiatives that enhance engagement, job satisfaction, and reduce regrettable attrition.

  • Guide all day-to-day employee relations activity by supporting People Partners in problem solving, policy enforcement, and conflict resolution. 

  • Own the execution of key people programs, including; LOAs, accommodations, and injury reporting.

  • Drive performance management and progressive discipline by enabling clear, fair, and consistent policies that empower managers to navigate complex situations with confidence and accountability.

  • Build and lead execution of end-to-end annual performance review processes, including timeline management, system configuration, stakeholder training, and calibration sessions, while working closely with People Ops on aligning compensation review cycles with performance management. 

  • Partner with Recruiting, People Ops, and L&D to align hiring, incentive programs, and development pathways with organizational needs and growth, while driving the creation of development pathways for every position across the organization that support professional growth and succession planning. 

  • Work closely with the Manager, People Experience to drive retention through strategic employee engagement and satisfaction initiatives.

  • Minimize risk by driving compliance – implementing and maintaining scalable policies, training programs, and audit processes that ensure a fair and ethical workplace. 

  • Act as a People Partner to fellow Directors, provide recommendations and solutions that support their development individually and the development and effectiveness of their teams.  

  • Partner with senior leaders on long-term vision and strategy that positions the company to achieve our ambitious goals while fully realizing Barkbus as the employer of choice for groomers across the country.

  • Champion Barkbus’s values in every interaction to build trust across all levels of the organization


Qualifications & Experience

  • Must be both a people and dog lover!

  • 10+ years of progressive HR leadership experience, including direct management of an HRBP/People Partner team.

  • SHRM-SCP or PHR certification is highly preferred.

  • Demonstrated ability to lead a People Partner team through rapid growth while scaling beyond 600+ employees

  • A unique ability to dig deep into the weeds to understand complexity while maintaining a clear vision of the company’s overarching goals. 

  • Deep understanding of the nuances between supporting an hourly non-exempt workforce and corporate teams. 

  • Extensive expertise in employment and labor compliance at federal, state, and municipality levels.

  • Exceptional stakeholder management—ability to influence and gain buy-in through thoughtful, clear communication that is tailored based on varying levels and audiences across the organization. 

  • A sky-high EQ - strong self-regulation when navigating challenging situations, ability to set and uphold boundaries, and an aptitude for understanding the underlying cause of people's actions and behaviors. 

  • Highly resilient, patient, and trustworthy. Energizes the people around you.

Compensation & Benefits

  • Competitive Base Salary: $145K-$165K, based on experience. 

  • Stock options upon required tenure.

  • Comprehensive medical, dental, and vision insurance.

  • Retirement Savings Plan to support your future.

  • Pet Insurance to keep your furry friends healthy.

  • Monthly cell phone stipend to stay connected.

  • ClassPass membership to support your fitness and wellness goals.

Equal Opportunity

  • Barkbus is an equal-opportunity employer who celebrates diversity. Come as you are.



#LI-Remote

Average salary estimate

$155000 / YEARLY (est.)
min
max
$145000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, People Partners, Barkbus

Are you a passionate people leader with a love for dogs? Barkbus, the nation's premier mobile dog grooming company, is searching for a Director, People Partners to join our ambitious team! Here at Barkbus, we blend the creativity of a startup with the energy of tech innovation, and we’re all about delivering joy to pets and their owners across the country. In this exciting role, you’ll lead a talented team of People Partners, ensuring they have all the tools and support to create an exceptional employee experience. You will work closely with our leadership to align people strategies with our business objectives, driving culture while we scale at a remarkable pace. Your ability to cultivate relationships will empower you to act as a trusted advisor, nurturing a high-performing, accountable atmosphere within the team. From developing and mentoring your team to crafting compelling programs for talent retention, you will play a key role in shaping the future of Barkbus and its people. If you’re eager to make a meaningful impact and help us establish a beloved pet brand, come join the Barkbus family and help us build something extraordinary!

Frequently Asked Questions (FAQs) for Director, People Partners Role at Barkbus
What responsibilities does the Director, People Partners have at Barkbus?

The Director, People Partners at Barkbus is responsible for leading and developing a high-performing team of People Partners, ensuring they receive support and guidance to enhance the employee experience. Key responsibilities include crafting people programs that attract talent, managing employee relations, and driving performance management processes while scaling HR operations to meet the demands of rapid growth.

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What qualifications are required for the Director, People Partners position at Barkbus?

To be a successful Director, People Partners at Barkbus, candidates should have 10+ years of HR leadership experience, with direct management of a People Partner team. A SHRM-SCP or PHR certification is preferred. Additionally, candidates must demonstrate the ability to navigate a complex workforce and possess exceptional stakeholder management skills.

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How does the Director, People Partners contribute to employee engagement at Barkbus?

The Director, People Partners plays a crucial role in enhancing employee engagement at Barkbus by collaborating with leaders to identify retention drivers and deploying initiatives that improve job satisfaction. By partnering with the People Experience Manager, the Director helps to create strategic employee engagement and satisfaction initiatives, ultimately fostering a thriving workplace.

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What kind of work environment can the Director, People Partners expect at Barkbus?

At Barkbus, the work environment is dynamic, collaborative, and passionate. The team is made up of dog-lovers and innovators who move quickly to solve problems with empathy and thoughtful strategies. The atmosphere encourages a high level of communication and collaboration, making it an exciting place to work for the right people and to be part of the pet health and wellness revolution.

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What benefits can the Director, People Partners position expect at Barkbus?

The Director, People Partners at Barkbus will receive a competitive base salary ranging from $145K to $165K, along with stock options and comprehensive benefits, including medical, dental, and vision insurance. Additional perks include a retirement savings plan, pet insurance, a monthly cell phone stipend, and a ClassPass membership to support wellness goals.

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Common Interview Questions for Director, People Partners
How do you approach leading a People Partner team through rapid growth?

When leading a People Partner team through rapid growth, I focus on building a strong support system through mentoring and coaching, creating structured feedback mechanisms, and ensuring clear communication of expectations. It's essential to instill a culture of agility and readiness for change while aligning our strategies with organizational goals.

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Can you describe your experience with developing people programs?

In my previous roles, I have developed and implemented various people programs encompassing talent acquisition, employee retention initiatives, and performance management systems. I take a data-driven approach, analyzing employee feedback and market trends to craft programs that engage and motivate our workforce effectively.

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How do you ensure successful performance management within your team?

Successful performance management begins with setting clear expectations and providing ongoing feedback. I work closely with managers to establish a performance review timeline, and ensure there's consistent communication about performance criteria. Regular calibration sessions and training help maintain fairness and transparency in the process.

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What strategies would you employ to enhance employee engagement?

To enhance employee engagement, I would first conduct surveys and focus groups to identify specific areas of improvement. Based on the results, I would implement targeted initiatives including recognition programs, career development pathways, and collaborative team-building activities that align with our company culture and values.

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How do you handle employee relations challenges?

I handle employee relations challenges by first listening to all parties involved, followed by conducting a thorough investigation into the issue. Open communication is key, and I strive to foster an environment where employees feel safe to voice their concerns. I then work towards facilitating resolutions that uphold company policies while also considering individual needs.

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What role does compliance play in your HR strategy?

Compliance is fundamental to a strong HR strategy as it fosters trust and safety within the workplace. I ensure all policies and procedures align with federal, state, and local laws, while implementing comprehensive training programs to educate staff. This proactive approach minimizes risks and builds a fair and ethical workplace.

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How would you align the HR function with overall business objectives?

Aligning the HR function with business objectives requires robust communication and collaboration with leadership. I work to understand the strategic goals of the organization and translate them into actionable HR initiatives that support not only hiring and retention but also the development and performance of the workforce necessary to achieve those objectives.

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Describe a challenging situation you faced as a people leader and how you resolved it.

One challenging situation I faced involved significant resistance to a new performance management system. I approached it by facilitating workshops to explain the benefits and gathering feedback from employees. By incorporating their suggestions and adjusting our implementation strategy, I was able to gain buy-in and successfully roll out the system.

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How do you measure the effectiveness of your HR initiatives?

To measure the effectiveness of HR initiatives, I use key performance indicators such as employee satisfaction scores, retention rates, and productivity metrics. Regularly reviewing these metrics allows for adjustments and the ability to pivot strategies to ensure alignment with employee needs and organizational goals.

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What is your vision for the People Partners function at Barkbus?

My vision for the People Partners function at Barkbus is to create a proactive and deeply embedded HR presence that drives engagement, fosters a culture of accountability and heart, and supports our ambitious growth. By empowering our People Partners team and aligning our strategies with the overall business goals, I aim to make Barkbus the employer of choice in the pet grooming industry.

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Barkbus is already providing a far better experience for both dogs and their parents. We look forward to finding more ways to elevate that experience and making the service available to more people over the coming years.

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DATE POSTED
April 17, 2025

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