Senior Account Executive

The Senior Account Executive at Bitewell will primarily manage relationships with grocery retail partners. Key responsibilities include serving as the main point of contact, overseeing technical implementation, managing daily client needs, and collaborating with internal teams to ensure seamless integration of our platform.

Candidates should have at least 5 years of account management experience in the food industry, particularly with grocery retailers. Strong negotiation skills, a robust network within food retail, and the ability to manage complex technical integrations are crucial for success in this role.

The Senior Account Executive is key to revenue growth at Bitewell by meeting and exceeding retention and upsell targets, preparing sales forecasts, and utilizing market insights to create actionable strategies that drive business opportunities across existing accounts.

An ideal candidate for the Senior Account Executive position at Bitewell is adaptable, data-driven, and a self-starter with exceptional communication skills. They should also possess a passion for improving health outcomes through food and thrive in a fast-paced startup environment.

The work environment for a Senior Account Executive at Bitewell is dynamic and fast-paced, ideal for those who thrive in situations where priorities can quickly shift. Team collaboration is encouraged, and a commitment to diversity and inclusion is deeply embedded in our culture.

When answering this question, it's essential to highlight specific examples of your previous roles where you managed significant accounts, particularly in grocery retail. Discuss how you built relationships, addressed client needs, and drove revenue growth, emphasizing any metrics that showcase your success.

Discuss your methodical approach to technical implementation, including gathering partner requirements, customizing solutions, facilitating data integration, and ensuring training for the partners. Mention your collaborative work with technical teams to ensure a smooth rollout.

Share a mix of analytical and relationship-building strategies you employ to identify new opportunities, such as market research, leveraging industry contacts, and understanding client needs for upselling relevant services to existing partners.

It's vital to demonstrate effective problem-solving skills. Discuss how you keep communication lines open, actively listen to partner concerns, and collaborate with internal teams to resolve issues as quickly as possible while keeping the partner’s goals in clear focus.

In your response, provide a specific example of a situation where you not only met but exceeded your sales targets. Outline the strategies you employed, the challenges you faced, and how you measured success, using data to back up your accomplishments.

Discuss metrics such as retention rates, upsell revenue, customer satisfaction scores, and effectiveness of integration. Emphasize how data-driven decisions lead to improved outcomes for both Bitewell and its partners.

Explain your time management techniques and prioritization strategies. Provide examples of past experiences managing complex client portfolios, ensuring that each partner feels valued while maintaining high service standards.

Show your commitment to ongoing learning by discussing how you follow industry news, participate in relevant webinars or conferences, and network with industry professionals to remain knowledgeable about the latest trends and changes.

Explain your approach to customizing solutions by working closely with clients to understand their specific challenges and goals. Provide examples of tailored solutions you've developed in previous roles that led to enhanced partnership satisfaction.

Articulate your vision about the intersection of technology and food, citing examples such as data analytics, enhanced consumer engagement, or supply chain improvements, illustrating how these advancements can drive healthier choices and business growth.