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Solution Engineer (m/f/d)

You want to...

  • join a scaling Start-Up in the heart of Europe?

  • create a category-defining company?

  • build something people really want?

Then this is for you! đŸ«”

We are building an AI Sales Assistant for Sales. Thousands of users leverage Bliro to automatically update their internal tools, automate follow-up tasks, and become better at their jobs.

As a Solution Engineer, you’ll play a pivotal role in helping our customers integrate Bliro into their workflows and achieve extraordinary results.

❓About the Role

As a Solution Engineer at Bliro, you’ll own the technical aspects of customer implementation, from proof-of-concept (PoC) through full deployment. You’ll tailor our AI-powered solution to customer requirements using prompt engineering, ensure seamless integrations, and empower teams to use Bliro effectively. This is a high-impact role where you’ll collaborate with Sales, Product, and Customer Success to deliver outcomes that drive adoption and satisfaction.

đŸ§‘â€đŸ’»Your Responsibilities

Support Sales in PoC Delivery

Define and implement technical customer requirements during 4–8 week PoC phases by working with our internal AI engineering suite.

AI Fine-Tuning

Gather customer use cases and configure Bliro’s AI models to meet specific needs.

Integrations

Collaborate with customer teams to integrate Bliro into their existing tools, ensuring smooth data flow and minimal disruption.

Technical Enablement & Handoffs

Create and maintain in-depth documentation and training to empower customer teams for ongoing management.

🔹 Your Skills & Competencies

Technical Acumen & Problem-Solving

Strong knowledge of prompt engineering. Proven Experience of working with APIs of enterprise software tools is a plus.

Project & Stakeholder Management

Ability to structure implementation plans, set milestones, and align cross-functional teams to meet deadlines.

Customer-Centric Communication

Skilled in translating technical details into actionable steps for diverse stakeholders; confident in leading workshops and training sessions.

Collaboration & Cross-Functional Alignment

Work closely with Sales, Product, and Customer Success teams to align on project goals and resource needs.

Adaptability & Continuous Improvement

Proactive in gathering feedback, iterating on processes, and refining implementation strategies over time.

📃 Your Profile

Experience: Initial experience in Solution Engineering, Pre-Sales, or Technical Consulting is a plus.

Technical Expertise: Knowledge of Python or similar programming languages. Experience with APIs, data integrations, and AI solutions is a plus.

Languages: Fluent in German (mandatory) and English.

Mindset: Passion for solving customer challenges, delivering measurable value, and driving adoption.

🧙 Why Join Us?

  • Competitive salary with performance-based bonuses.

  • The opportunity to shape a fast-growing, innovative SaaS company.

  • A collaborative, remote-first culture with plenty of room for professional growth.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solution Engineer (m/f/d), Bliro GmbH

Are you ready to make a significant impact in a scaling Start-Up right in the heart of Munich? At Bliro, we’re on a mission to revolutionize sales through our cutting-edge AI Sales Assistant. As a Solution Engineer, you’ll be at the forefront of helping our customers seamlessly integrate Bliro into their workflows, enabling them to automate follow-up tasks, update their internal tools efficiently, and ultimately enhance their productivity. You will spearhead the technical aspects of customer implementations from proof-of-concept through full deployment. This is not just a job; it’s an opportunity to help shape a category-defining product that thousands of users will rely on. If you have strong technical acumen and a passion for customer success, we want you to join our team! Together with our Sales, Product, and Customer Success teams, you’ll ensure that customers not only adopt Bliro but excel at using it. You'll gather use cases, configure our AI models with prompt engineering, and deliver comprehensive documentation and training to empower customer teams. We’re looking for someone who is adaptable, proactive, and possesses a knack for translating technical details into actionable insights. At Bliro, we value collaboration and continuous improvement. If you’re excited about creating something meaningful in the SaaS industry while enjoying a competitive salary and performance bonuses, then let’s talk!

Frequently Asked Questions (FAQs) for Solution Engineer (m/f/d) Role at Bliro GmbH
What are the main responsibilities of a Solution Engineer at Bliro?

As a Solution Engineer at Bliro, you will be involved in technical customer implementation, leading proof-of-concept phases and facilitating seamless integrations of our AI Sales Assistant into clients' workflows. Your responsibilities will also include customizing our AI solutions via prompt engineering and creating comprehensive documentation to teach customers how to maximize their use of Bliro.

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What qualifications are needed for the Solution Engineer position at Bliro?

Candidates for the Solution Engineer position at Bliro should have initial experience in Solution Engineering or Technical Consulting. Proficiency in programming languages like Python, experience with APIs, and knowledge of AI solutions are highly beneficial. Fluency in both English and German is mandatory for effective communication with our diverse customer base.

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How does the Solution Engineer at Bliro support sales processes?

The Solution Engineer plays a crucial role in supporting sales by leading proof-of-concept projects. This involves collaborating closely with the sales team to define customer requirements, develop tailored solutions, and ensure successful deployment of the AI Sales Assistant, ultimately driving product adoption and customer satisfaction.

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What technical skills are preferred for the Solution Engineer role at Bliro?

A Solution Engineer at Bliro should possess strong problem-solving skills and a solid understanding of prompt engineering. Familiarity with enterprise software APIs, data integrations, and AI technologies will set candidates apart. These skills are vital for customizing our solutions and ensuring smooth implementations.

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What is the work culture like for Solution Engineers at Bliro?

Bliro offers a collaborative, remote-first culture that encourages professional growth and flexibility. As a Solution Engineer, you will work closely with cross-functional teams, promoting an environment of continuous improvement and innovation while making significant contributions to both customer success and product development.

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Common Interview Questions for Solution Engineer (m/f/d)
Can you describe your experience with prompt engineering and how it applies to the Solution Engineer role at Bliro?

When discussing your experience with prompt engineering, emphasize specific examples of projects where you used this technique to customize AI solutions. Explain how you approached the task, what challenges you faced, and the positive outcomes achieved. This will demonstrate your technical proficiency and problem-solving skills that are vital in the Solution Engineer role.

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How do you prioritize customer requirements during the implementation process?

In response to this question, describe your method for gathering and analyzing customer requirements. Highlight your approach to setting milestones, maintaining communication with customers, and ensuring that their needs are met throughout the implementation. This showcases your organizational skills and customer-first mindset.

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What strategies do you use for effective technical training and documentation?

Share your experience developing training materials and documentation that cater to various user levels. Discuss how you simplify complex technical concepts and ensure users can easily understand and apply the information. This demonstrates your ability to communicate effectively and empower customers in the Solution Engineer role.

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How do you ensure smooth integration of new software tools with existing systems?

You might explain that your approach involves collaboration with customer teams to understand their systems and specific needs. Discuss your strategies for testing integrations thoroughly and addressing any potential issues before full deployment, emphasizing your commitment to a seamless transition.

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Can you give an example of a challenging technical problem you solved for a customer?

Highlight a specific case where you faced a technical challenge. Explain the problem, your approach to discovering a solution, and how you communicated with the customer throughout the process. This illustrates both your technical acumen and your customer-centric approach.

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What tools and technologies do you use for project management?

Discuss the project management tools and methodologies you're familiar with, such as Agile or Scrum. Emphasize your experience in using tools like JIRA or Trello to track progress, manage resources, and align cross-functional teams in the implementation process.

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How do you handle feedback from clients after deploying a solution?

Explain your process for soliciting and incorporating client feedback post-deployment. Mention your commitment to continuous improvement and how feedback loops help refine your approach, demonstrating your proactive nature and adaptability in the Solution Engineer role.

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What do you find most exciting about the AI Sales Assistant technology at Bliro?

Share your thoughts on the innovative aspects of AI Sales Assistant technology. Discuss specific features that resonate with you and how they can transform sales workflows. This shows your genuine interest in Bliro's mission and products.

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How do you stay updated with the latest trends in AI and sales technology?

Describe your strategies for staying informed, such as following industry news, attending webinars, or participating in professional communities. This exhibits your passion for the field and commitment to continual learning as a Solution Engineer.

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In your opinion, what key qualities make a successful Solution Engineer?

Highlight the qualities you believe are essential for a successful Solution Engineer, such as technical acumen, strong communication skills, adaptability, and a customer-centric attitude. Support your answer with examples from your experience to illustrate these traits.

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Full-time, remote
DATE POSTED
January 14, 2025

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