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Leasing Consultant

Description


OUR SUCCESS IS FOUND IN YOUR JOURNEY

Living our mission to create a positive impact means nurturing a culture of embracing honesty, integrity, transparency, and respect. It means fostering an environment where you’re empowered to take on challenges and grow into a capable leader. A place where your contributions are recognized with a best-in-class bonus package, ensuring you feel elevated inside the workplace and thrive outside of it. 



THRIVE

Best-In-Class Bonuses:

  • Loyalty Appreciation Bonus – earn 1% of your annual salary for each year of employment (5% max). Paid on your work anniversary.
  • Quarterly & Annual Performance Bonuses - earn up to 25% of your annual salary.
  • Monthly Education Bonuses - earn an extra $100 each month.

Benefits:

  • Health: Medical, Dental, Vision, Telehealth.
  • Financial Security: Short & Long Term Disability, Voluntary Life, FSA, HSA, 401K Match.

Additional Perks:

  • Employee Discount - up to a 20% discount on rent for living on-site.
  • Generous PTO Package - take time off to recharge and pursue your passions with our paid time off policy.
  • Social Impact - paid time off to give back to a charitable cause.
  • Career Advancement - grow your career with in-house training for certifications and industry-recognized designations.

IMPACT

What You’ll Do as a Leasing Consultant:

  • Review the lease and all lease paperwork with residents before moving in, ensuring all documents are signed.
  • Greet, qualify, tour, and lease apartments to prospective residents.
  • Follow up with all prospective traffic via phone, mail and/or e-mail.
  • Accept and write resident service requests in a timely and accurate manner.
  • Process all rental applications in a timely and accurate manner (24-48 hours).
  • Generate qualified traffic through outside marketing efforts.


EXCEL

A Leasing Consultant is Proficient in:

  • Customer Service - Managing difficult or emotional customer situations; Responding promptly to customer needs; Responding to requests for service and assistance.
  • Teamwork - Giving and welcoming feedback; Contributing to building a positive team spirit; Putting success of team above own interests.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies the appropriate person with an alternate plan.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.


Requirements

 

Licenses and Certifications Required of a Leasing Consultant:

 A valid driver's license.


Experience:

One to three months related experience and/or training; or equivalent combination of education and experience and other certifications/licenses as required by local jurisdictions.


Your new career starts here. Apply NOW for the Leasing Consultant role!




What You Should Know About Leasing Consultant, Blue Ridge Companies

Are you ready to kickstart your career as a Leasing Consultant with an exciting company in Charlotte, North Carolina? At our company, we believe in supporting your journey through a positive and collaborative environment where honesty, integrity, and respect flourish. As a Leasing Consultant, you will play a crucial role in helping prospective residents find their perfect home while ensuring they have a seamless leasing experience. You'll greet and qualify potential residents, tour them around our beautiful apartments, and assist them with all the necessary paperwork to make their move-in process as smooth as possible. But that’s not all! We offer incredible benefits, including a best-in-class bonus package that rewards your hard work, generous paid time off, health benefits, and even discounts on rent for those who live on-site. With opportunities for career advancement through in-house training and support, you’ll be able to develop your skills and grow into a sought-after professional in the industry. Come join us and thrive in a role where your contributions are genuinely appreciated and celebrated.

Frequently Asked Questions (FAQs) for Leasing Consultant Role at Blue Ridge Companies
What are the key responsibilities of a Leasing Consultant at your company?

As a Leasing Consultant at our company, you'll be responsible for greeting potential residents, qualifying their needs, and conducting tours of available apartments. You'll also ensure that all lease paperwork is completed accurately and in a timely manner, manage resident service requests, and process rental applications swiftly. Connecting with prospects through follow-ups and conducting outside marketing efforts are also vital parts of this exciting role.

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What qualifications do I need to become a Leasing Consultant at your company?

To apply for the Leasing Consultant position with our company, you will need a valid driver's license and ideally some related experience in customer service or leasing environments. We also accept equivalent combinations of education and experience. A commitment to professionalism, dependability, and teamwork is essential in this role, ensuring you can support both residents and your colleagues effectively.

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What benefits can I expect as a Leasing Consultant at your company?

As a Leasing Consultant, you'll enjoy numerous benefits, including a competitive salary paired with a best-in-class bonus structure. These bonuses can significantly increase your annual earnings. Moreover, we offer comprehensive health benefits, generous PTO, monthly educational incentives, and even discounts on site rent, creating a fulfilling work-life balance.

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How does your company support career advancement for Leasing Consultants?

We believe in the growth of our team members and provide robust in-house training programs aimed at achieving industry-recognized certifications and designations. Our Leasing Consultants also have access to mentorship and resources designed to pave the way for career advancement within the company, ensuring that your career trajectory is not only supported but actively encouraged.

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What skills are essential for success as a Leasing Consultant in Charlotte?

To excel as a Leasing Consultant at our company, strong customer service skills are essential along with the ability to handle challenging situations with professionalism. Being reliable, a team player, and maintaining a positive attitude are critical factors that contribute to your success in this role. Effective communication skills will help you connect with prospective residents and ensure they feel valued throughout their leasing experience.

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Common Interview Questions for Leasing Consultant
What motivated you to apply for the Leasing Consultant position?

It's important to illustrate your passion for real estate and customer service. Discuss how you resonate with the company's values and your desire to assist people in finding their homes, highlighting relevant experiences that align with the role.

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How do you handle difficult customer situations?

Employ examples from your past experiences showcasing your ability to remain calm, listen actively, and provide effective solutions. Highlighting patience and empathy will show your capability to navigate complex situations.

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Can you describe a time when you had to work as part of a team?

Focus on specific instances where teamwork led to successful outcomes and discuss the role you played. This demonstrates your collaborative spirit and how you contribute positively to a team environment.

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What do you think is the most important factor in leasing management?

Express your understanding of the importance of customer relationships, with a focus on excellent communication. Mention how fostering trust can lead to positive leasing experiences.

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How would you follow up with a potential resident after a showing?

Discuss methods such as email, phone calls, or personalized messages to keep communication open. It’s key to highlight the importance of timeliness and making potential residents feel valued and cared for.

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What steps do you take to ensure accurate lease processing?

Highlight the importance of attention to detail, thoroughness, and double-checking forms. This shows your dedication to quality work and helps build trust with residents.

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How do you stay organized while managing multiple tasks?

Discuss your time management strategies, whether through digital tools or prioritization techniques. This illustrates your capability to handle the demands of the position efficiently.

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What do you know about our company culture?

Show that you've done your homework! Relate your understanding of the company's commitment to integrity and respect, and be ready to express how these values align with your own beliefs.

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What marketing techniques would you use to attract more prospective residents?

Share innovative ideas tailored to leverage social media, local events, and partnerships. Displaying creativity shows that you're proactive and engaged in bringing traffic to the property.

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Where do you see yourself in five years as a Leasing Consultant?

Talk about your career goals, expressing a desire for growth and continuous learning within the leasing field. This shows ambition and a long-term interest in contributing to the company.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 4, 2025

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