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Business Oparation for Regional Account

Company Description

Welcome to Bosch.

Robert Bosch Kft. has been established in 1991 in Budapest as part of the Bosch Group. Currently more than 4500+ colleagues are working here together, most of them within the Engineering Center Budapest. Besides that, the location serves as the Bosch south-east European sales center for vehicle parts, vehicle-diagnostic equipment, power tools, thermo technology  systems and security technologies. Furthermore, corporate functions are also present, such as logistics, finance, controlling, purchasing, communication and human resources.

Job Description

As a Business Operation for Hungary and Kosovo at Bosch Power Tools, you will be involved in day-to-day customer operations regarding contracts, orders, claims, deliveries, and invoices. You will be part of the business operation team located in Budapest and strongly support the sales and marketing team and collaborate with other internal stakeholders (logistic, finance) to ensure the best customer relationship with our partners.

►Your tasks include management and continuous Order-to-Cash process improvement including product and delivery information, claim handling, return processes together with all kind of sales and customer requirement what is connected to business relationship for Regional Retail partners, Key User Customers and few Online Specialist for Hungary and Kosovo.

►In your responsibility you need to have strong collaboration with finance and logistic areas to support the customer relationship and find solutions for any upcoming problem

►You are also responsible for managing the customer contracts and support the sales colleagues with administrative task like reports, and different type of analisys.

►You need to give strong support for sales and marketing in case of operational topics

►You will define and follow-up corrective actions and need to work process improvements for efficiency gain.

Qualifications

►Completed university degree in Business Administration, Industrial Engineering, or a comparable field of study.

►Several years of professional experience with customer management. Good knowledge of Microsoft Office tools.

►Assertive, reliable team player, very good communication skills as well as a collaborative, pro-active and structured way of working.

►Fluent in English and Hungarian.

►SAP knowledge is advantage.

Additional Information

Get to know our #LikeABosch benefits.

We would like to help you GROW, so we offer you:

  • Financial security & recognition: We review and increase your competitive base salary annually, offer performance-, loyalty-, and referral bonus.

 

  • Trainings and professional development: We believe in a Life-Long Learning approach, so you can take advantage of several technical and soft skill trainings and language courses.

 

  • Career development: We have a wide range of programs to choose from, even if its leadership, expert or project development you are aiming for. We also offer mentoring and coaching opportunities, we have PhD program and we offer international assignment possibilities.

 

We would like you to ENJOY the benefits of balancing your life and your work, so we pay attention to:

  • Your work life-balance: You can work from our activity based offices designed for creativity and efficiency or from home while enjoying flexible working hours. We offer childcare possibilities and sabbatical option.

 

  • Your health and well-being: We provide free professional consultants for any personal, legal, financial or health related issues. You can benefit from our developing onsite medical center and organized regular health checkups.

 

  • We also offer you several perks and benefits: You can use your annual cafeteria allowance flexibly for family support (e.g. tax-free kindergarten and nursery allowances), health caremobility (car sharing services) and recreation. You can enjoy our onsite canteen, we support when you work from home and if you live far, we cover your commute costs. We also appreciate your loyalty with jubilee gift and extra jubilee holiday.

You could join an INSPIRING community worth to belong:

  • We are true to our values: We are committed to sustainability, we value that everyone is different and that diversity makes us truly successful. We also take social responsibility seriously and regularly organize charity actions, blood donations and support worthy causes.

 

  • Team building activities and community events are also part of our everydays. We like to come together for a good summer party or family day.

Are you ready to work #LikeABosch?

 

Please apply with your English CV!

If you require any further information, please feel free to contact us on the following number: +36 80 18 08 01. Our colleagues can help you with answers during the weekdays between 08:00 a.m. till 16:00 p.m.

Average salary estimate

$42500 / YEARLY (est.)
min
max
$35000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Oparation for Regional Account, Bosch Group

Welcome to Bosch! We’re excited to introduce our Business Operation for Regional Account position based in Budapest, Hungary. At Bosch Power Tools, you’ll play a vital role in managing customer operations for Hungary and Kosovo. Day-to-day, you’ll navigate contracts, orders, claims, deliveries, and invoices, ensuring our partners have all they need for a smooth experience. As part of our collaborative team, your efforts will directly support our sales and marketing teams while working closely with finance and logistics to elevate customer relationships. You’ll also be responsible for enhancing the Order-to-Cash process and addressing any challenges that arise, allowing you to truly make a difference in our customer service practices. Additionally, you’ll manage contracts and assist with reports and analyses to propel our sales bandwidth. Your qualifications should include a completed university degree in Business Administration or Industrial Engineering, a few years of experience in customer management, and proficiency in Microsoft Office. Excellent communication skills in English and Hungarian are essential, and experience with SAP is a plus. At Bosch, we believe in your growth and well-being, offering competitive salaries, continuous training opportunities, and a flexible work-life balance. Join us and experience the benefits of working at a company that truly values its people. Are you ready to work #LikeABosch?

Frequently Asked Questions (FAQs) for Business Oparation for Regional Account Role at Bosch Group
What are the main responsibilities of the Business Operation for Regional Account at Bosch?

As the Business Operation for Regional Account at Bosch, your main responsibilities will include managing contracts, orders, claims, and deliveries, along with continuous improvement of the Order-to-Cash process. You will need to ensure effective communication and collaboration across teams, addressing any issues that arise to maintain strong customer relationships in Hungary and Kosovo.

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What qualifications do I need for the Business Operation for Regional Account position at Bosch?

For the Business Operation for Regional Account role at Bosch, a completed degree in Business Administration or Industrial Engineering is essential. Additionally, several years of experience in customer management is needed. Strong communication skills in both English and Hungarian are required, alongside good knowledge of Microsoft Office. Familiarity with SAP can be beneficial.

Join Rise to see the full answer
How does Bosch support professional development for the Business Operation for Regional Account role?

Bosch values professional growth and offers various training and development opportunities for the Business Operation for Regional Account position. You will have access to both technical and soft skill training, language courses, and career development programs to help you advance in your career.

Join Rise to see the full answer
Can the Business Operation for Regional Account position offer flexible working options?

Yes! The Business Operation for Regional Account at Bosch comes with the benefit of flexible working hours and the opportunity to work from activity-based offices or remotely. This is designed to help you maintain a healthy work-life balance, making it easier for you to manage your personal and professional commitments.

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What benefits do employees receive in the Business Operation for Regional Account role at Bosch?

Employees in the Business Operation for Regional Account role at Bosch enjoy numerous benefits, including competitive salaries, performance-related bonuses, privatisation options, and health coverage. You can also engage in community events, team-building activities, and various perks like subsidised childcare and commute costs.

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Common Interview Questions for Business Oparation for Regional Account
Can you describe your experience in managing customer operations?

When discussing your experience in managing customer operations, focus on specific instances where you successfully handled contracts, orders, or claims. Highlight how you resolved issues, maintained customer satisfaction, and collaborated with different teams to achieve goals.

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How do you approach problem-solving when faced with customer-related challenges?

In your response, emphasize a structured approach to problem-solving that involves identifying the issue, gathering necessary data, collaborating with relevant teams, and implementing corrective actions. Mention any specific frameworks or methodologies you may use to enhance efficiency.

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What tools or software are you familiar with that would help in this role?

Mention any experience you have with Microsoft Office, SAP, or similar tools. Explain how these tools have aided you in managing customer relations, analyzing data, and improving processes in your previous roles.

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How would you describe your communication style, especially in a teamwork setting?

Describe your communication style as collaborative and proactive, showcasing your ability to share information clearly and engage all stakeholders. Provide examples of past experiences where effective communication led to successful project outcomes.

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What strategies would you use to improve the Order-to-Cash process?

Share specific strategies you would employ to streamline the Order-to-Cash process. This could include data analysis to identify bottlenecks, cross-functional team collaborations, or continuous feedback loops to ensure ongoing improvements in efficiency.

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Why do you want to work at Bosch?

Your response should include an appreciation for Bosch's commitment to innovation and sustainability. Discuss how their values align with yours and how the company's reputation for employee development and work-life balance appeals to you personally.

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Describe a time you had to collaborate with finance and logistics teams.

Talk about a specific project where teamwork across various departments was essential for success. Detail the project scope, your role, outcomes achieved through collaborative efforts, and any lessons learned.

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How do you handle tight deadlines and pressure in your work?

Share strategies you use to manage deadlines effectively, such as prioritizing tasks and maintaining open communication with team members. Provide an example of a situation where you met a tight deadline successfully.

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What role do you think data analysis plays in business operations?

Explain the importance of data analysis in understanding customer needs and improving operational efficiency. Discuss how you’ve applied data insights in previous positions to drive decision-making and enhance processes.

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Can you give an example of when you improved a process in your previous role?

Provide a concrete example of a process improvement initiative. Focus on the steps you took, the challenges you faced, and how the changes led to measurable improvements in efficiency or customer satisfaction.

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Bosch is a global supplier of technology and services. Bosch specializes in consumer goods, industrial technology, and energy technology. It offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing...

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Full-time, hybrid
DATE POSTED
March 28, 2025

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