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R&D Program Manager

Boulevard is revolutionizing the self-care industry with a client experience platform tailored for appointment-based businesses. The team is looking for a Technical Program Manager to help deliver large initiatives and bolster growth.

Skills

  • Program management
  • Cross-functional collaboration
  • Risk assessment
  • Jira and Confluence
  • Product development knowledge

Responsibilities

  • Lead the full lifecycle of large programs & initiatives from ideation through launch and post-launch.
  • Serve as a liaison across cross-functional teams to enhance collaboration and improve decision-making.
  • Communicate program status with key partners across the company.
  • Assess risks and ensure implementation plans meet requirements.
  • Act as a primary point of escalation for program-related issues.
  • Optimize product and technical operations to enhance team efficiency.

Benefits

  • 401(k) match
  • Dental, medical, vision, and life insurance
  • Flexible vacation policy
  • Work from home stipend
  • Family planning resources
  • Equity options
  • Learning and Development program
To read the complete job description, please click on the ‘Apply’ button
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CEO of Boulevard
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Matt Danna
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Average salary estimate

$151000 / YEARLY (est.)
min
max
$124000K
$178000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About R&D Program Manager, Boulevard

Boulevard is on the lookout for an enthusiastic R&D Program Manager to join our remote team in the USA and Canada. At Boulevard, we're all about creating magical moments for appointment-based self-care businesses through our client experience platform. Launched in 2016, we’ve been listening to feedback from salon managers and industry experts to build software that truly meets the unique needs of beauty, spa, and wellness professionals. As an R&D Program Manager, you’ll play a vital role in leading large programs and initiatives that are crucial to our growth. You’ll be working closely with our SVP of Product & Engineering, and collaborating cross-functionally with leaders from R&D, GMS, and G&A to bring exciting projects to life. We need someone who thrives in a fast-paced, hyper-growth environment and possesses strong communication skills to unite teams across different time zones. Your role will involve steering the full lifecycle of projects, addressing risks, and ensuring effective communication among stakeholders. You will leverage tools like Jira and Confluence to improve workflows and elevate team efficiency. If you are proactive, have a solid understanding of the product development lifecycle, and are keen on bringing your creativity to the table, you’ll fit right in. Plus, we offer a competitive compensation package, a flexible vacation policy, and the opportunity to grow with us. Come join Boulevard and help shape the future of the self-care industry!

Frequently Asked Questions (FAQs) for R&D Program Manager Role at Boulevard
What are the main responsibilities of an R&D Program Manager at Boulevard?

As an R&D Program Manager at Boulevard, your primary responsibilities include leading the full lifecycle of large programs from ideation to post-launch, ensuring effective collaboration among remote teams, and facilitating communication with stakeholders at all levels. You'll also need to assess and mitigate risks, manage program-related issues, and enhance operational efficiency through technological tools.

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What qualifications are needed for the R&D Program Manager position at Boulevard?

To qualify for the R&D Program Manager position at Boulevard, candidates should have a minimum of 3 years of software program or project management experience. A strong understanding of the product development lifecycle is essential, along with creativity, proactivity, and a commitment to quality craftsmanship.

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How does Boulevard support the professional growth of R&D Program Managers?

Boulevard is committed to the professional growth of R&D Program Managers through initiatives like the Boulevard Bucks Learning and Development program. This encourages employees to explore various businesses in our industry, along with opportunities for advancement in their careers.

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What tools will I be using as an R&D Program Manager at Boulevard?

As an R&D Program Manager at Boulevard, you'll utilize tools like Jira and Confluence to streamline workflows and enhance team efficiency, ensuring that all program-related tasks are tracked and communicated effectively across different teams.

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What can I expect in terms of company culture as an R&D Program Manager at Boulevard?

Boulevard boasts a diverse and inclusive company culture that values every individual's unique background. As an R&D Program Manager, you can expect a supportive environment where open communication and teamwork are encouraged to help you do the best work of your life.

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Common Interview Questions for R&D Program Manager
Can you describe your experience leading cross-functional teams as an R&D Program Manager?

When answering this question, highlight your ability to bring diverse teams together. Provide an example of how you've successfully led a project involving different departments, detailing the strategies you used to facilitate communication and collaboration.

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How do you approach risk management in program management?

In your response, showcase your methodology for identifying and assessing potential risks early in the project lifecycle. Describe the tools and techniques you employ to monitor and mitigate risks proactively, ensuring project objectives are met.

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What tools and technologies are you comfortable using in project management?

Discuss your proficiency with project management tools like Jira and Confluence. Explain how you’ve utilized these tools in past projects to enhance efficiency, streamline communication, and track progress.

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How do you prioritize projects and tasks in a fast-paced environment?

Share your prioritization framework, perhaps touching on factors like business impact and urgency. Offer an example of a challenging situation where you had to make tough decisions regarding project priorities and how you navigated those.

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Can you give an example of a significant challenge you faced in a previous program management role and how you overcame it?

Use the STAR method (Situation, Task, Action, Result) to describe a relevant challenge. Detail the situation, your responsibilities, the actions you took to address the issue, and the positive outcome that followed.

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What strategies do you use to maintain effective communication within remote teams?

Discuss your approach to fostering transparency and open dialogue. You might mention regular check-ins, utilizing video conferencing tools, and creating a culture of feedback to keep remote teams aligned and engaged.

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How do you ensure that all stakeholders are informed during a program’s lifecycle?

Emphasize the importance of communication plans. Explain how you establish regular updates, utilize dashboards for tracking progress, and involve stakeholders at critical points in the project to ensure they stay informed and engaged.

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What do you find most rewarding about being an R&D Program Manager?

Reflect on the fulfillment that comes from successfully launching a project that meets strategic objectives. Discuss how contributing to innovative solutions and fostering collaboration excites you in this role.

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How do you handle conflicts among team members during a project?

Demonstrate your conflict resolution skills by explaining your approach to addressing disagreements openly and fairly. Provide an example of a past conflict and how mediation led to a positive outcome.

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What does a successful program launch look like to you?

Describe your vision of a successful program launch, which includes aligning with business objectives, meeting timelines, and delivering results that add value to the organization. Highlight your steps to monitor post-launch performance and gather feedback for continual improvement.

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Boulevard was founded with the fundamental belief that personal care should be convenient for all. Our mission is to maximize potential for salons and spas, as well as the clients they serve. Developed in collaboration with industry-leading owner...

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BENEFITS & PERKS
Dental Insurance
Vision Insurance
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$124,000/yr - $178,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 19, 2025

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