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Senior Director, Product Management, Stellarus

Your Role

The Senior Director, Product Management is a pivotal leadership role within Stellarus/Blue Shield of California, accountable for overseeing all aspects of the commercialization of the Stellarus product offering roadmap, commercialization includes executing the product strategy for commercial operations including the go-to-market model, business and implementation requirements. In this leadership role you will be responsible to manage multiple product offerings segments, in the center of excellence product squad, working closely with cross-functional teams to advance products through the product development lifecycle including discovery, definition, build and launch, cross functional teams you will influence, and consult include market segments, technology, data, operations, customer success, and marketing. The portfolio of products that you will be responsible to manage will serve multiple health plan lines of business and include member experience, cost of healthcare, pharmacy, digital health record, and other offerings as determined by the strategic business direction.

In this role you will work directly for the Vice President of Product to implement best in class product offerings. You will be accountable for delivering product performance, market impact and customer adoption. 

This role ensures that our product offerings (technology & services) are effectively brought to market, implemented, maintained, and continuously improved, and you will have the responsibility to improve the market position, improve customer satisfaction and contribute to the overall success of Stellarus/BSC.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Director, Product Management, Stellarus, BSC

As the Senior Director of Product Management at Stellarus, located in the vibrant city of Oakland, California, you'll take on a crucial leadership role that drives innovation and excellence. You're not just overseeing product offerings; you're at the helm of developing and executing a dynamic product strategy that aligns with our overarching commercial operations. Your expertise will guide our processes from discovery to launch, ensuring our health plans serve our members' needs effectively. Working within a collaborative environment, you'll engage with cross-functional teams, influencing market segments, technology, and customer success to create impactful solutions. Managing a diverse portfolio that includes member experience, pharmacy services, and digital health records, you'll be instrumental in enhancing our product performance and market presence. At Stellarus, we're committed to fostering an environment where leaders thrive and teams excel. Your passion for critical thinking and team development will be the keys to your success here, as we strive for continuous improvement and customer satisfaction. Join us in transforming healthcare with innovative solutions and a commitment to excellence. We can't wait to see how your leadership will shape the future of our products and our mission.

Frequently Asked Questions (FAQs) for Senior Director, Product Management, Stellarus Role at BSC
What responsibilities can I expect as a Senior Director of Product Management at Stellarus?

In the role of Senior Director of Product Management at Stellarus, you will be instrumental in overseeing the commercialization of various product offerings. Your responsibilities will include executing product strategies, managing multiple product segments, and collaborating closely with cross-functional teams. Your focus will be on advancing products through the development lifecycle, making sure they align with market needs and business goals.

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What qualifications are required for the Senior Director, Product Management position at Stellarus?

To excel as a Senior Director of Product Management at Stellarus, you should typically possess extensive experience in product management, particularly within the healthcare sector. A strong understanding of go-to-market strategies, proven leadership skills, and the ability to foster collaboration across teams are essential. Advanced degrees in relevant fields, along with a track record of success in managing product lifecycles, will set you apart.

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How does the Senior Director of Product Management contribute to customer satisfaction at Stellarus?

As a Senior Director of Product Management at Stellarus, your role directly impacts customer satisfaction through the development and delivery of high-quality product offerings. Your focus will be on identifying customer needs, refining products based on user feedback, and enhancing the overall user experience, ensuring our solutions not only meet but exceed expectations.

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What type of products will I manage as a Senior Director of Product Management at Stellarus?

In this leadership role, you will manage a diverse portfolio of products including member experience solutions, cost of healthcare initiatives, pharmacy management systems, and digital health records. Each product will require your strategic insight to ensure they address real customer needs and contribute to the overall health plan offerings.

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What is the work culture like for a Senior Director of Product Management at Stellarus?

The work culture at Stellarus is dynamic and collaborative, aimed at fostering leadership and team success. As a Senior Director of Product Management, you will thrive in an environment that values critical thinking, encourages continuous learning, and rewards innovative solutions. Our commitment to professional growth ensures that you'll have the opportunity to develop both personally and professionally.

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Common Interview Questions for Senior Director, Product Management, Stellarus
Can you describe your experience in product management?

In your response, provide specific examples of product management roles you’ve held, highlighting your accomplishments and the impact you made. Discuss how you influenced the product lifecycle from ideation to launch, demonstrating your skills in cross-functional collaboration.

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What is your approach to developing a product strategy?

Outline a framework you use for developing product strategies. Emphasize the importance of market research, customer feedback, and alignment with the business's goals. Providing a case study of a successful product strategy you implemented can give depth to your answer.

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How do you handle conflicts within cross-functional teams?

Describe a specific instance where you faced conflict in a team setting. Detail your approach to resolving the issue, focusing on communication, compromise, and ensuring a positive outcome for all parties involved. Highlight how you maintain team motivation and alignment.

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Can you explain your experience with data analytics in product management?

Discuss the role of data analytics in your product management practice. Provide examples of how you utilized analytics to inform product decisions, measure performance, and identify areas for improvement. Emphasize the tools and methodologies you find most effective.

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What product have you successfully brought to market?

Select a specific product that you played a key role in launching. Elaborate on the challenges faced, the strategies employed, and the ultimate impact of the launch. This showcases both your skills and your contribution to previous employers.

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How do you stay current with industry trends and technologies?

Explain the methods you use to keep your knowledge up-to-date, such as attending conferences, participating in webinars, following industry publications, and networking with peers. Highlight how this knowledge has influenced your work.

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What are the key metrics you use to measure product success?

Discuss the various metrics you prioritize, such as customer adoption rates, revenue growth, and user engagement. Provide examples of how you've tracked these metrics in previous roles and the insights gained from them.

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How do you prioritize product features in a highly competitive market?

Talk about your decision-making process for prioritizing features, including stakeholder input, market research, and customer feedback. Share an example of a time when you effectively prioritized features despite competing demands.

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What role does customer feedback play in your product development process?

Discuss your philosophy on integrating customer feedback into product development. Illustrate how you've collected and implemented feedback to improve products and enhance user satisfaction. Emphasize a customer-centric approach.

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Where do you see the future of healthcare technology going?

Share your thoughts on emerging trends and technologies in healthcare. Relate your answer back to the role of the Senior Director of Product Management at Stellarus and how you plan to leverage these trends in product strategy and development.

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MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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