MES Operations Specialist (2nd shift)

Butterball, LLC, one of America’s most iconic brands, helps consumers celebrate Thanksgiving and every day in between. Located in the thriving Raleigh-Durham, North Carolina area, our goal is to provide a diverse array of career opportunities and paths which include our farms, processing facilities and support offices. We are the largest producer of turkey products in the U.S., and we make a lot more than Thanksgiving turkeys. Our company’s measurable growth is in no small part due to our team members in North Carolina, Arkansas, Illinois, and Missouri, who each have a seat at the table to contribute to our success

Job Summary

Ensures data is accurate by training and coaching team members, auditing operations and procedures, troubleshooting equipment issues, reviewing data in the system, clearing system errors, and reconciling as needed. Responsible for communicating to and training team members on the importance of transactional quality for manufacturing data.

Key Responsibilities

• Monitors and prepares daily scorecards and works closely with Operations to ensure transactional quality across all areas of production.

• Utilizes Standard Operations Procedures (SOPs) to train team members who use inventory accuracy software on the floor (i.e., scanners/scales).

• Guides new and existing users, along with access level management. Completes the maintenance and enhancement of reporting tools and efficient data collection.

• Facilitates follow-up audits and monitors team members as needed, particularly during high turnover and onboarding phases.

• Responsible for root cause analysis and resolution of inventory inaccuracies related to MES hardware, human error, software, or third-party systems. Conducts follow-ups as needed.

• Troubleshoots and resolves equipment errors. Escalates issues to vendors and leadership, as necessary.

• Maintains transparent communication with leadership team. Collaborates to develop and implement a plan of action addressing opportunities within inventory maintenance.

• Monitors, reports, and reconciles third party inventories. Works with plants and third-party to reconcile any issues or discrepancies.

• Identifies opportunities at a Plant level for system improvements by bringing forth ideas and successes that will benefit the organization.

 

Minimum Qualifications (Educations & Experience)

 

• 3+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role.

• High School diploma, GED, or equivalent

 

Essential Knowledge, Skills, and Abilities

 

• Proficient in error tracking and reporting, including the capacity to undergo training to a level that enables data manipulation and effective error resolution.

• Exposure to research, data collection, and analysis • Strong facilitation and communication skills

• Solid project management, organizational, and problem-solving skills with the ability to handle multiple tasks at once.

• Capable of delivering clear guidance with patience and understanding.

• Proficient in interpreting graphs and charts, resolving routine problems, and collaborating seamlessly across functions.

• Proficient in Microsoft applications (Word, Excel, and PowerPoint) and computer-based training

 

Preferred Knowledge, Skills, and Abilities

 

• Bachelor’s degree in business or technical field

• Bilingual (English/Spanish) for written and verbal translation

• Training background

• Familiarity in SAP

• Manufacturing, warehousing, or inventory management experience

 

Physical Demands

 

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

 

Working Conditions

 

• Work will be performed in a variety of conditions including remote work and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions. The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload).

• The noise level in the manufacturing environment may exceed 85 DBA and require hearing protection.

• Occasional travel may be required.

 

Disclaimer

 

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.

 

We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. 

We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball’s Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.