Analyst, Legal (Corporate)
About Carvana
If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!
We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now.
Want more of the story? Check out our background here.
About the team and position
Are you skilled at commanding the attention of a room and discussing very important issues? Can you recall hundreds of important details at the drop of a hat? Do you feel comfortable using legal jargon in daily life? If you know what movie that’s from, come join us! Carvana is looking for a talented individual to join our team as a Legal Analyst.
As a Legal Analyst, you’ll work closely with our Legal and Customer Advocate teams to research and respond to complaints about the intersection of various state and federal laws and our online car-buying process. This position will report directly to the Team Lead, Litigation and Regulatory Support within Carvana’s Legal Team.
What you’ll be doing
- Work closely with several of the company’s business units to review, analyze, and resolve consumer complaints submitted to Carvana.
- Intake, research, and respond to elevated customer disputes in a timely manner.
- Complete legal research projects and summaries on a variety of topics as assigned.
- Other duties as assigned.
What you should have
- A Bachelor’s degree from an accredited undergraduate institution is preferred.
- Demonstrated work experience in a role requiring complex analysis.
- Exceptional organizational skills, attention to detail, and the ability to maintain highly detailed records.
- Outstanding interpersonal skills necessary to interface with various individuals within the company across many departments.
- Highly analytical, with an ability to identify important issues and propose solutions to such issues.
- Effective communicator, with an emphasis on clear and focused writing.
- Demonstrated knowledge of Microsoft Office products.
- Enthusiasm, energy, and motivation to contribute to and thrive in a rapidly growing company where roles continually adapt as the company evolves.
What we’ll offer in return
- Full-Time Position with a competitive salary.
- Medical, Dental, and Vision benefits.
- 401K with company match.
- Monday through Friday schedule.
- A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
- A great wellness program to keep you healthy and happy both physically and mentally.
- Access to opportunities to expand your skill set and share your knowledge with others across the organization.
- A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
- A seat in one of the fastest-growing companies in the country.
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
- Must be able to read, write, speak, and understand English.
Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Average salary estimate
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At Carvana, we believe in making car buying smooth and enjoyable, which is why we're seeking a passionate Analyst, Legal to join our vibrant team in Tempe, AZ! As a Legal Analyst, you will play a critical role in ensuring our processes align with the complex landscape of federal and state laws, particularly as they pertain to customer interactions. You’ll be at the intersection of law and customer advocacy, working hand-in-hand with our Legal and Customer Advocate teams to tackle and resolve consumer complaints effectively. Every day will be an opportunity to showcase your strong analytical skills as you investigate legal inquiries, conduct research, and deliver timely responses to customer disputes. Your attention to detail and organizational acumen will shine as you maintain detailed records and support multiple departments across our enthusiastic company. At Carvana, you’ll find a great culture for personal and professional growth, where ambitious goals and team spirit drive innovation. With exciting perks like vehicle discounts and wellness programs, you’ll truly find a home here. If you're eager to embark on a journey with a forward-thinking company that’s redefining the car-buying experience, then we can’t wait to meet you and see how your talents can contribute to Carvana’s continued success!
Carvana, founded in 2012 and headquartered in Tempe, Arizona, sells cars online. The Company offers new and used cars and vehicles.
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