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Senior Manager, Financial Partnerships

Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

Checkout.com is seeking a talented Manager of Financial Partnerships to join the adventure and support our rapid growth and expansion in APAC. 


Your main responsibility will be to manage and grow our partnership with card networks such as Visa and Mastercard, acquiring banks, and other payment providers. You will contribute to the development and execution of our strategy for such partnerships. 


Reporting to the Head of Financial Partnerships for the APAC, the successful candidate will be able to handle multiple projects and partnerships autonomously, have sufficient payments knowledge and experience to do so, and have a hands-on approach necessary in a fast growing start-up like ours. This is a great opportunity to contribute, learn and grow working on a broad range of projects in building a world-class payments infrastructure.

 

What You Will Be Doing

  • Manage and grow card network and APM partnerships to develop and deliver payment solutions for merchants.
  • Drive expansion projects as required across geographies and payments methods in collaboration with wider team
  • Negotiate the most favorable operational and commercial outcomes for Checkout.com while balancing internal and external stakeholders
  • Ensure existing processes are followed and deliverables are met by both sides in a partnership.  Design and develop new processes to scale those partnerships for growth, efficiency and performance improvement. 
  • Collaborate effectively with various functions in the partner organization such as relationship management, business development, risk, compliance, product and operations across all levels.
  • Develop and execute a best-in-class partnership management model.  Be the single point of contact internally and externally for assigned partnerships.  
  • Use payments industry knowledge and experience to develop and execute strategies to support our growth with new products, services and market segments through partnerships.
  • Craft and implement win-win commercial agreements and go-to-market strategies with payment partners.
  • Leverage knowledge about the payments industry and partners’ capabilities to act as subject matter experts for internal teams.
     

Qualifications

  • Minimum 5 years experience in payments.  
  • Direct experience in payment processing, acquiring, or managing payment partnerships.
  • Experience working with card networks for acquiring payment transactions is a strong plus. 
  • A mix of operations, project management, and relationship management skill set.
  • A strong sense of ownership to deliver business results with a focus on managing partner relationships.
  • Strong collaborator and communicator with the ability to influence stakeholders across organizations internally and externally.
  • Proficient in payments knowledge, with the ability to problem solve or identify potential blockers within the payment flow and communicate these problems effectively to the wider teams.
  • Data-driven, analytical and strategic in problem solving issues and identifying opportunities to drive growth and efficiency.
  • Comfortable working across time zones and cultures in a globally distributed team.

Additional Information

Hybrid Working Model:
All of our offices globally are onsite 3 times per week (Tuesday, Wednesday, and Thursday). We’ve worked towards enabling teams to work collaboratively in the same space, while also being able to partner with colleagues globally. During your days at the office, we offer amazing snacks, breakfast, and lunch options in all of our locations.

Apply without meeting all requirements statement 

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

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What You Should Know About Senior Manager, Financial Partnerships, Checkout.com

Looking to make an impact on the financial technology landscape? Checkout.com is thrilled to invite applications for the Senior Manager, Financial Partnerships position in vibrant Singapore! As a renowned fintech powerhouse, Checkout.com is all about enabling businesses to thrive in the digital economy, and we want you to be part of our journey. In this role, you will take the lead in managing and advancing our partnerships with major card networks like Visa and Mastercard, as well as acquiring banks and other payment providers. Your expertise will be vital in crafting strategies that elevate our goals while focusing on relationship management and operational excellence. You'll be juggling multiple projects in a dynamic startup atmosphere, bringing your hands-on experience and payments knowledge to the forefront. Collaborating with diverse teams across the organization will be key to driving successful expansion initiatives and delivering stellar payment solutions for our merchants. Moreover, you'll use your analytical prowess to develop processes that ensure growth and enhance performance. Joining Checkout.com means being part of a culture that celebrates innovation and empowers passionate problem-solvers like you. With a hybrid working model and supportive community, we can't wait for you to help us build the digital economy of tomorrow!

Frequently Asked Questions (FAQs) for Senior Manager, Financial Partnerships Role at Checkout.com
What are the key responsibilities of the Senior Manager, Financial Partnerships at Checkout.com?

As the Senior Manager, Financial Partnerships at Checkout.com, your key responsibilities will include managing and expanding partnerships with card networks such as Visa and Mastercard, collaborating on expansion projects across geographies, negotiating operational and commercial outcomes, and ensuring that all processes and deliverables within partnerships are effectively met. You'll also be developing strategies aimed at supporting our growth with new products and services through strategic collaborations.

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What qualifications are needed for the Senior Manager, Financial Partnerships position at Checkout.com?

For the Senior Manager, Financial Partnerships role at Checkout.com, candidates should have a minimum of 5 years of experience in the payments industry, with significant expertise in payment processing and managing partnerships. Direct experience with card networks is a strong plus, in addition to a blend of operations, project management, and relationship management skills. Successful candidates will also demonstrate a strong sense of ownership, data-driven problem-solving abilities, and proficiency in navigating complex stakeholder dynamics.

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Can you describe the work environment for the Senior Manager, Financial Partnerships role at Checkout.com?

At Checkout.com, the work environment for the Senior Manager, Financial Partnerships is vibrant, collaborative, and inclusive. With a hybrid working model, you'll enjoy the flexibility of working onsite three times a week while collaborating with colleagues from around the globe. The organization values diversity and empowers employees to unlock their potential within a supportive community that fosters innovation and creativity.

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What type of projects will the Senior Manager, Financial Partnerships handle at Checkout.com?

The Senior Manager, Financial Partnerships at Checkout.com will handle a variety of exciting projects, including overseeing partnership growth initiatives, developing new payment solutions for merchants, and crafting win-win commercial agreements with payment partners. You'll be involved in strategic planning and execution, working in a dynamic environment where you can directly impact the company’s success.

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How does Checkout.com support career development for the Senior Manager, Financial Partnerships?

Checkout.com is committed to supporting career development for its employees, including the Senior Manager, Financial Partnerships. The company promotes a culture of continuous learning and fosters opportunities for collaboration across functions. By working alongside talented professionals and engaging in a variety of challenging projects, you'll be able to develop your skills and advance your career in the ever-evolving fintech landscape.

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Common Interview Questions for Senior Manager, Financial Partnerships
What strategies would you implement to grow financial partnerships at Checkout.com?

To grow financial partnerships at Checkout.com, I would focus on understanding the unique needs of each partner and aligning our goals to create mutually beneficial value propositions. Building trust through regular communication and transparency is essential. Utilizing market data to identify opportunities for expansion and innovation will also aid in crafting tailored solutions for our partners.

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Can you explain your experience managing partnerships in the payments industry?

In my previous roles, I have managed several partnerships with key players in the payments industry, particularly focusing on card networks and acquiring banks. My experience includes negotiating contract terms, analyzing performance metrics, and developing joint marketing strategies that have led to increased transaction volumes, improved adoption, and overall revenue growth.

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How do you prioritize and manage multiple projects in a fast-paced environment?

To manage multiple projects effectively, I prioritize tasks based on urgency and impact while also setting clear milestones and deadlines. I leverage project management tools for visibility and communication, ensuring all stakeholders are aligned. Regular check-ins and updates help to maintain accountability and adjust priorities as new challenges arise.

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Describe a time when you had to negotiate a challenging partnership agreement.

In a previous role, I faced a negotiation where the partner had vastly different operational goals. By emphasizing open and transparent communication, I listened to their concerns and adjusted our proposal to better align with their objectives. This collaborative approach helped us to reach a mutually beneficial agreement while strengthening our partnership.

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What is your approach to building relationships with new partners?

My approach to building relationships with new partners involves understanding their business goals, demonstrating genuine interest in their operations, and establishing regular touchpoints. Creating win-win scenarios by aligning our objectives and offering tailored solutions is crucial in fostering long-term collaboration.

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How do you stay updated with industry trends and changes in the payments landscape?

I stay updated with industry trends by actively reading industry reports, following thought leaders on social media, attending webinars, and participating in professional networks relevant to the payments ecosystem. This continuous learning approach helps me anticipate challenges and identify new opportunities for growth.

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What metrics do you consider most important when assessing partnership success?

When assessing partnership success, I prioritize metrics such as transaction volume growth, revenue generated, user adoption rates, and overall satisfaction of both parties involved. These indicators help to paint a comprehensive picture of the partnership's effectiveness and where improvements can be made.

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Can you provide an example of how you solved a complex problem in a previous partnership role?

In a past role, I encountered a significant delay in processing transactions due to a misalignment of technology systems between partners. I facilitated cross-functional meetings to bring together the respective technical teams, leading to a successful integration that not only resolved the issue but improved overall efficiency for both parties.

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What role does data play in your decision-making process when managing partnerships?

Data plays a pivotal role in my decision-making process, as it enables me to identify trends, monitor performance, and assess the impact of our partnership initiatives. I rely on data analytics to inform strategy and optimize processes, ensuring we make informed decisions that drive mutual success.

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Why do you want to work as a Senior Manager, Financial Partnerships at Checkout.com?

I am excited about the opportunity to work as a Senior Manager, Financial Partnerships at Checkout.com because of your commitment to innovation and excellence in the fintech space. I admire your mission to empower businesses in the digital economy, and I believe my experience and passion align perfectly with your goals, allowing me to contribute meaningfully to your growth journey.

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Full-time, hybrid
DATE POSTED
January 9, 2025

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