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Product Management Senior Advisor - Express Scripts - Hybrid

Overview

The Senior Advisor Regulated Markets Audit Management role is responsible for coordinating the planning, execution and follow up for client and regulatory audit activities within Regulated Markets. This individual serves as a Subject Matter Expert and point of contact for various teams supporting audit activities. This position develops and delivers training to ensure audit readiness across the organization. Recruits and retains network of enterprise resources and collaborates with Client Audit, Compliance, Legal and other stakeholders to respond to State, Center for Medicare and Medicaid Services (CMS) and Client audit requests.

Key accountabilities include (but not limited to):

  • Reviews, evaluates and executes on new regulatory guidance. Coordinates or leads responses to Audit related Request for Proposals
  • Provides day-to-day oversight of Regulated Market audit activities
  • Compiles and evaluates data on the functional performance of audit related activities Utilizes in-depth professional knowledge and acumen to develop models and procedures and monitor trends
  • Develops and maintains audit training
  • Recruits and trains audit resource network
  • Coordinates audit pipeline and resource support planning with Client Audit team
  • Provides audit trend/issues insight to support audit preparation
  • Provides direct audit support as needed
  • Ensures timely documentation of audit outcomes using established tools and processes
  • Supports analysis of audit findings, coordinates responses and prepares client communications
  • Drives timely resolution and completion of activities to address audit deliverables

Additional skills and experience

The ideal candidate will have Regulated Markets specific knowledge, experience working collaboratively across teams, strong attention to details and an ability to influence and drive work in a matrix environment.

Preferred experience:

  • 2 or more years’ experience participating or leading regulatory and/or performance audits in a pharmacy benefit services or managed care environment
  • 2 or more years leading cross-functional projects
  • Project management skills
  • Excellent process mapping and analysis skills
  • Open communicator; excellent oral and written communication skills
  • Ability to work effectively in dynamic, rapidly changing, team-based environment across multiple functions and in support of diverse regulatory obligations
  • Critical thinker and creative problem solver, who exercises good judgment in resolving difficult situations, prioritizes and can balance needs with enterprise objectives
  • Ability to work in a fast-paced deadline-driven environment, and juggle multiple, sometimes competing, priorities and requirements
  • Ability to influence direction and action; build and leverage internal relationships
  • Goal oriented and personally accountable; resourceful and self-directed
  • Adaptable and flexible; open minded, innovative and creative – seeks ‘out of box’ solutions

* * * This is a hybrid role that requires the ability to work in person three days per week. * * *


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 110,700 - 184,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Average salary estimate

$147600 / YEARLY (est.)
min
max
$110700K
$184500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Management Senior Advisor - Express Scripts - Hybrid, Cigna Healthcare

Are you excited about driving positive change in the healthcare industry? As a Product Management Senior Advisor at Express Scripts, based in the vibrant city of St. Louis, Missouri, you'll play a crucial role in navigating the complexities of regulatory markets. In this hybrid position, you will be the go-to person for coordinating audit management activities, ensuring that everything from planning to execution meets the highest standards. Your expertise will shine as you deliver training sessions that enhance audit readiness across various teams. You'll collaborate with key stakeholders—think Client Audit, Compliance, and Legal—to manage audit requests seamlessly. This role requires more than just technical knowledge; it demands a keen eye for details and the ability to influence outcomes across a matrix environment. With responsibilities that span reviewing regulatory guidance to analyzing audit data, you’ll have the chance to make a meaningful impact. If you have a background in pharmacy benefit services or managed care, and you're adept at leading cross-functional projects while embracing a fast-paced environment, Express Scripts is the perfect place to advance your career. We value resourceful individuals who can think critically and creatively to find innovative solutions. With a competitive salary range and an excellent benefits package that starts from day one, this is an incredible opportunity to join a team dedicated to health and well-being. Get ready to make a difference and join us in improving lives!

Frequently Asked Questions (FAQs) for Product Management Senior Advisor - Express Scripts - Hybrid Role at Cigna Healthcare
What are the key responsibilities of the Product Management Senior Advisor at Express Scripts?

As a Product Management Senior Advisor at Express Scripts, your key responsibilities include coordinating the planning and execution of audit activities within regulated markets, serving as a subject matter expert, and delivering training to enhance audit readiness. You will also evaluate regulatory guidance, oversee day-to-day audit activities, and provide insights to prepare for audits, all while collaborating with various stakeholders.

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What qualifications are needed for the Product Management Senior Advisor position at Express Scripts?

The ideal candidate for the Product Management Senior Advisor role at Express Scripts should possess a minimum of 2 years of experience leading regulatory or performance audits in a pharmacy benefit services or managed care environment. Additionally, strong project management skills, excellent communication abilities, and a knack for critical thinking and problem-solving are essential qualifications for this position.

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How does the hybrid work model impact the Product Management Senior Advisor role at Express Scripts?

The hybrid work model for the Product Management Senior Advisor role at Express Scripts allows for flexibility, requiring you to work in-person three days a week. This setup is designed to maintain collaboration with team members while providing the option to work remotely. It's an excellent balance that supports both productivity and work-life integration.

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What benefits can a Product Management Senior Advisor expect at Express Scripts?

As a Product Management Senior Advisor at Express Scripts, you'll receive a comprehensive benefits package that includes medical, vision, dental plans, 401(k) with company match, paid time off, and tuition reimbursement. Starting on your first day, you'll also have access to well-being programs aimed at ensuring a healthy work-life balance.

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What skills are important for succeeding as a Product Management Senior Advisor at Express Scripts?

To succeed as a Product Management Senior Advisor at Express Scripts, it's crucial to have strong attention to detail, excellent oral and written communication skills, and the ability to influence and build relationships across various teams. Critical thinking, adaptability, and project management capabilities will also help you navigate the fast-paced, deadline-driven environment effectively.

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Common Interview Questions for Product Management Senior Advisor - Express Scripts - Hybrid
Can you describe a time when you managed a regulatory audit?

When answering this question, highlight specific steps you took to manage the process, such as coordinating with team members, compiling necessary documentation, and ensuring compliance with regulatory requirements. Discuss any challenges faced and how you overcame them to effectively showcase your competency in audit management.

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How do you stay updated on regulatory changes that affect your audits?

In your response, emphasize the importance of continuous learning. Discuss subscribing to relevant industry publications, participating in professional workshops, and leveraging networks within the pharmacy benefit services sector to remain informed about regulatory changes that could impact audits.

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What strategies do you employ to ensure audit readiness across teams?

Provide examples of training programs you have developed or participated in that aim to enhance audit readiness. Highlight your experience in creating resource networks or workshops to ensure everyone is on the same page regarding audit requirements and expectations.

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How do you prioritize your tasks when working on multiple audit projects?

Discuss your approach to task prioritization, such as utilizing project management tools or methods that help you analyze deadlines and resource needs. Highlight how you adapt to changing priorities while ensuring that all audit requirements are met in a timely manner.

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Can you give an example of a challenge you faced during an audit and how you resolved it?

When addressing this question, choose a concrete example demonstrating your problem-solving skills. Clearly articulate the challenge, the steps you took to address it, and ultimately, the positive outcome that resulted from your intervention.

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What role does communication play in audit management?

Explain the importance of communication in audit management, particularly how clear and timely exchange of information among stakeholders ensures smooth operations. Discuss your experiences in facilitating communication that led to better audit preparations or issue resolutions.

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How do you approach training and development for audit teams?

In response, consider detailing a training initiative you led or contributed to, emphasizing its objectives, curriculum, and outcomes. Discuss how fostering knowledge sharing within teams leads to better audit performance.

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What techniques do you use for data analysis in audits?

Highlight specific analytical tools or techniques you are proficient in using while analyzing audit data. Illustrate how these techniques enhance your ability to identify trends, draw insights, and support decision-making during audits.

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How do you handle disagreements among team members during a project?

Discuss strategies you have implemented to address disagreements, such as facilitating discussions, encouraging open dialogue, and finding common ground among team members. Share an instance where you successfully navigated a conflict to keep the project on track.

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What motivates you to work in regulated markets?

When answering this question, reflect on your passion for the healthcare industry and how your role can positively affect patient outcomes. Share personal motivations that align with the mission of Express Scripts and the values of regulated markets.

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MATCH
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HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 29, 2025

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