This position is responsible for managing the day-to-day operations of a Company operated Restaurant. The Restaurant Manager (RM) has full responsibility for the business including people, operations, and financial metrics. This position reports directly to the Restaurant District Manager.
RESTAURANT MANAGER EXPECTATIONS:
Provides excellent guest service in a fast and friendly manner; coaches and corrects team members as necessary
Recruits, interviews, selects, hires, and completes onboarding for all positions
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Delegates job responsibilities and shift duties and follows up to ensure completion
Establishes build to’s and maintains the production management system
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Supervises and coaches team members to follow guidelines for food preparation and production management
Ensures team members are properly trained on Brand and Company standards on an ongoing basis
Cascades all relevant information and maintains communication board
Implements new Brand campaigns and conducts new product training
Ensures product quality, food safety, and operational standards are met
Monitors and ensures accuracy of all cash, sales, and inventory control records
Communicates as required with Restaurant District Manager
Responsible for completing all daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and any other administrative duties as required
Guarantees a safe environment for team members and guests by following all government laws and safety codes, and reports facility issues to maintenance
Completes reports on all incidents following our 5-minute rule policy
Ownership for all financial and operational metrics, resulting in a profitable restaurant
Conducts team member check in’s and provides positive feedback badges in Workday; uses recognition to reinforce positive behaviors and performance
Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements
Responsible for training a Restaurant Assistant Manager to be capable of successfully operating the restaurant in the absence of the RGM
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts
Short-Term and Long-Term Disability
Vacation, Holiday, Personal, and Sick paid time off
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan
Mobile Phone Benefit
Quarterly incentive plan
Wait periods may apply
RESTAURANT MANAGER QUALIFICATIONS:
Minimum 2 years restaurant management experience required
Proficient in Microsoft Office Suite
Valid state Driver’s License required
Serv Safe© Manager certification preferred
Open availability required
Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity; keeps commitments
Contagious positive attitude
Conflict management skills
Exhibits a sense of urgency
Leads by example
Focuses on achieving results while having fun!
Team player who can work well with others or independently
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead
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Are you ready to take your career to the next level? Circle K is looking for a dynamic QSR Supervisor to join our team at store 4703906 located in Pleasant View, Tennessee! In this vital role, you'll dive into the day-to-day operations of our bustling restaurant environment. Your responsibilities will span from ensuring excellent guest service to leading a team of enthusiastic individuals in a fun and fast-paced setting. As a QSR Supervisor, you’ll be the driving force behind creating memorable dining experiences, overseeing food quality, training new team members, and managing financial metrics. We value your leadership skills and dedication to the brand, as you'll guide your team to follow food safety regulations and maintain a clean and engaging restaurant atmosphere. You’ll also play a critical role in driving sales through new product promotions and campaigns. We believe in fostering a positive workplace where you can motivate your team while having a blast. If you’re passionate about leading and growing in the restaurant industry, Circle K has your back with great benefits, including medical plans, a flexible 401(k), and opportunities for professional development. So, if you’re a proactive team player who's ready to own your responsibilities and contribute to our success, we can't wait to meet you! Join Circle K, where we live by our values: One Team, Do the Right Thing, Takes Ownership, and Play to Win. Let’s make a difference together!
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Our people vision is to grow together: From humble beginnings to world-class business, we have never forgotten that our people drive us forward and help ensure that our millions of daily customers are taking it easy. 124,000 people 14,200 stor...
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