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QSR Supervisor - 4703906

Store 4703906: 2732 York Road, Pleasant View, Tennessee 37146

Availability - Shift/Days

Flexible Availability


 


 

The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements:
 

RESTAURANT MANAGER JOB SUMMARY:

This position is responsible for managing the day-to-day operations of a Company operated Restaurant.  The Restaurant Manager (RM) has full responsibility for the business including people, operations, and financial metrics.  This position reports directly to the Restaurant District Manager. 

RESTAURANT MANAGER EXPECTATIONS:

  • Provides excellent guest service in a fast and friendly manner; coaches and corrects team members as necessary

  • Recruits, interviews, selects, hires, and completes onboarding for all positions

  • Maintains a clean restaurant environment by cleaning and performing general housekeeping duties.  Delegates job responsibilities and shift duties and follows up to ensure completion

  • Establishes build to’s and maintains the production management system

  • Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations

  • Supervises and coaches team members to follow guidelines for food preparation and production management

  • Ensures team members are properly trained on Brand and Company standards on an ongoing basis

  • Cascades all relevant information and maintains communication board

  • Implements new Brand campaigns and conducts new product training

  • Ensures product quality, food safety, and operational standards are met

  • Monitors and ensures accuracy of all cash, sales, and inventory control records   

  • Communicates as required with Restaurant District Manager

  • Responsible for completing all daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and any other administrative duties as required

  • Guarantees a safe environment for team members and guests by following all government laws and safety codes, and reports facility issues to maintenance

  • Completes reports on all incidents following our 5-minute rule policy

  • Ownership for all financial and operational metrics, resulting in a profitable restaurant

  • Conducts team member check in’s and provides positive feedback badges in Workday; uses recognition to reinforce positive behaviors and performance

  • Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements

  • Responsible for training a Restaurant Assistant Manager to be capable of successfully operating the restaurant in the absence of the RGM

  • Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

RESTAURANT MANAGER BENEFITS:

  • Medical, Dental, Vision, Term Life and AD&D plans

  • Flexible spending and health savings accounts

  • Short-Term and Long-Term Disability

  • Vacation, Holiday, Personal, and Sick paid time off

  • Matching 401(k)

  • Tuition Reimbursement

  • Stock Purchase Plan

  • Employee Discount Program

  • Discount Meal Benefit

  • Wellness Plan

  • Mobile Phone Benefit

  • Quarterly incentive plan

  • Wait periods may apply

RESTAURANT MANAGER QUALIFICATIONS:

  • Minimum 2 years restaurant management experience required

  • Proficient in Microsoft Office Suite

  • Valid state Driver’s License required

  • Serv Safe© Manager certification preferred

  • Open availability required

  • Excellent communication skills

  • Motivates, coaches, and leads team members

  • Acts with integrity; keeps commitments 

  • Contagious positive attitude

  • Conflict management skills

  • Exhibits a sense of urgency

  • Leads by example

  • Focuses on achieving results while having fun!

  • Team player who can work well with others or independently

  • Frequently bend, twist at waist, kneel, squat, stand, and walk

  • Occasionally climb and descend ladders

  • Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises

  • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

  • Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead

Circle K will make reasonable accommodations to known physical or mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.
 

RESTAURANT MANAGER, RESTAURANT OPERATIONS


This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions, and qualifications required of the position.  The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description.  As with all positions, the responsibilities and duties of this position may change.  The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.


 

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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In Spanish

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CEO of Circle K
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Average salary estimate

$47500 / YEARLY (est.)
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$40000K
$55000K

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What You Should Know About QSR Supervisor - 4703906, Circle K

Are you ready to take your career to the next level? Circle K is looking for a dynamic QSR Supervisor to join our team at store 4703906 located in Pleasant View, Tennessee! In this vital role, you'll dive into the day-to-day operations of our bustling restaurant environment. Your responsibilities will span from ensuring excellent guest service to leading a team of enthusiastic individuals in a fun and fast-paced setting. As a QSR Supervisor, you’ll be the driving force behind creating memorable dining experiences, overseeing food quality, training new team members, and managing financial metrics. We value your leadership skills and dedication to the brand, as you'll guide your team to follow food safety regulations and maintain a clean and engaging restaurant atmosphere. You’ll also play a critical role in driving sales through new product promotions and campaigns. We believe in fostering a positive workplace where you can motivate your team while having a blast. If you’re passionate about leading and growing in the restaurant industry, Circle K has your back with great benefits, including medical plans, a flexible 401(k), and opportunities for professional development. So, if you’re a proactive team player who's ready to own your responsibilities and contribute to our success, we can't wait to meet you! Join Circle K, where we live by our values: One Team, Do the Right Thing, Takes Ownership, and Play to Win. Let’s make a difference together!

Frequently Asked Questions (FAQs) for QSR Supervisor - 4703906 Role at Circle K
What are the main responsibilities of a QSR Supervisor at Circle K?

As a QSR Supervisor at Circle K, you will manage day-to-day operations, ensuring excellent guest service, supervising team members, maintaining cleanliness, and adhering to food safety regulations. Your role also involves training staff, monitoring financial records, and implementing promotional campaigns.

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What qualifications are required to apply for the QSR Supervisor position at Circle K?

Candidates for the QSR Supervisor position at Circle K should have a minimum of 2 years of restaurant management experience, proficiency in Microsoft Office Suite, and excellent communication skills. Additionally, a valid driver's license and Serv Safe© Manager certification are preferred.

Join Rise to see the full answer
How does Circle K support the professional growth of its QSR Supervisors?

Circle K values the growth of its QSR Supervisors by offering benefits like tuition reimbursement, training programs, and opportunities for advancement within the organization. We empower you to develop your skills further and reach your career goals.

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What benefits are offered to QSR Supervisors at Circle K?

At Circle K, QSR Supervisors enjoy a comprehensive benefits package that includes medical, dental, and vision plans, retirement savings options, paid time off, and more. You’ll also have access to an employee discount program and wellness initiatives.

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What is the working environment like for a QSR Supervisor at Circle K?

As a QSR Supervisor at Circle K, you will work in a fast-paced and dynamic environment. You’ll be part of a supportive team that values collaboration, positivity, and maintaining high standards, creating an enjoyable workplace for both employees and guests.

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Common Interview Questions for QSR Supervisor - 4703906
How would you handle a conflict between team members in your role as a QSR Supervisor?

It's important to address conflicts promptly. I would encourage open communication and listen to both parties involved. Then, I would mediate the conversation, helping them find a common ground or resolution that aligns with our team values.

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Can you provide an example of how you improve guest service as a QSR Supervisor?

Improving guest service starts by leading by example. I would implement regular training on guest interaction and service standards. Recognizing and rewarding outstanding service among team members can foster a culture of excellence.

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What strategies would you use to motivate your team?

I believe in recognizing achievements, both big and small. Utilizing employee recognition programs, offering incentives, and creating a fun team atmosphere can significantly boost motivation and engagement.

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How do you ensure compliance with health and safety regulations in your restaurant?

I prioritize training staff on health and safety regulations and conduct regular checks to ensure compliance. Incorporating health and safety reminders into daily briefings also keeps these standards top of mind.

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How do you handle a busy shift while maintaining quality service?

In a busy shift, staying organized and delegating tasks effectively among team members is key. I would ensure that everyone knows their responsibilities and focuses on delivering quality service with a sense of urgency.

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What techniques do you use for effective inventory control?

I rely on systematic inventory checks and utilize inventory management tools to track supplies. It's crucial to understand usage trends to reduce waste and manage costs effectively.

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How would you implement new food items or promotions in your restaurant?

When introducing new food items, I would plan a training session for the team to familiarize them with the offerings. Creating excitement through promotional displays and limited-time offers can also engage guests and encourage purchases.

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Describe your approach to performance evaluations for your team.

I believe in conducting regular check-ins and providing constructive feedback throughout the year, not just during formal evaluations. This allows team members to continuously improve and ensures everyone is aligned with our goals.

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What do you think is the most important quality for a QSR Supervisor to have?

I believe that a QSR Supervisor must possess strong leadership skills combined with a positive attitude. This helps to create a supportive environment where team members feel valued and empowered to excel.

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How do you balance administrative tasks with hands-on management in the restaurant?

Balancing these tasks requires effective time management. I allocate specific times for administrative duties while ensuring I am visible on the floor, interacting with team members and guests to maintain engagement.

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Our people vision is to grow together: From humble beginnings to world-class business, we have never forgotten that our people drive us forward and help ensure that our millions of daily customers are taking it easy. 124,000 people 14,200 stor...

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DATE POSTED
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