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General Manager(02360) - 1258 Kauffman Road

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$40000 / YEARLY (est.)
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$30000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(02360) - 1258 Kauffman Road, Domino's

Are you ready to step into a leadership role where you can truly make a difference? Domino's Pizza is searching for a General Manager to join our team at 1258 Kauffman Road, Fairborn, OH! In this position, you will be the driving force behind our store's success, ensuring everything runs smoothly during your shifts. You'll be responsible for overseeing cost controls, inventory management, and customer relations, all while setting the bar high for your team. If you're someone who thrives in a fast-paced environment and loves to motivate others, this is the place for you! At Domino's, we value flexibility and a fun atmosphere, and we believe that great leaders create great teams. As a General Manager, your ability to multitask and make quick decisions will shine as you oversee operations and support your crew in delivering top-notch service. Plus, the pathway for advancement is ripe with opportunity—from Assistant Manager to General Manager and even beyond to owning a franchise! Join a company that prioritizes diversity and inclusivity, fostering a workplace where everyone’s unique talents shine. If you have a knack for judging situations, excellent math skills, and a commitment to following company policies, we can't wait to see what you bring to our team. If you're ready to lead with passion and pride, come help us be the best pizza delivery service in the world. Apply today at Domino's Pizza!

Frequently Asked Questions (FAQs) for General Manager(02360) - 1258 Kauffman Road Role at Domino's
What are the primary responsibilities of a General Manager at Domino's Pizza?

The General Manager at Domino's Pizza is responsible for overseeing all aspects of store operations at 1258 Kauffman Road, Fairborn, OH. This includes managing cost controls, inventory, customer relations, staffing, and ensuring high-quality service and adherence to company policies. Additionally, the GM sets the tone for the work environment, motivating the team and ensuring that all procedures are followed diligently.

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What qualifications are needed to become a General Manager at Domino's Pizza?

To become a General Manager at Domino's Pizza, candidates should possess strong judgment skills, excellent math abilities, and a proven track record of multitasking. Prior experience in management or a leadership role within a food service environment is highly desirable. A commitment to delivering exceptional customer service and the ability to inspire a team are essential qualities for success in this role.

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How does Domino's Pizza support career advancement for General Managers?

Domino's Pizza is dedicated to nurturing talent and offers multiple avenues for advancement beyond the General Manager position. Many current franchise owners started with entry-level roles, so the potential to climb the career ladder is significant. Opportunities exist to advance from Assistant Manager to General Manager, and even to leading corporate operations, contributing to a rewarding career path within the company.

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What does a typical workday look like for a General Manager at Domino's Pizza?

A typical workday for a General Manager at Domino's at 1258 Kauffman Road involves overseeing the operation during busy shifts, ensuring the team meets performance standards, and managing financial aspects like cash control. The GM will interact with customers, handle staff training, ensure store cleanliness, and maintain high product quality. Each day presents unique challenges that require effective problem-solving and leadership skills.

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What is the work culture like at Domino's Pizza for a General Manager?

The work culture at Domino's Pizza is vibrant and supportive, with an emphasis on teamwork and excellence. General Managers have the opportunity to foster a positive environment where diversity is celebrated and everyone feels valued. The company prioritizes fun and flexibility, creating a space where staff members can thrive and develop their unique skills while working towards common goals.

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Common Interview Questions for General Manager(02360) - 1258 Kauffman Road
How do you manage a team during peak hours at Domino's Pizza?

Managing a team during peak hours requires effective communication and strong leadership. You should create clear roles for each team member, prioritize tasks, and stay calm under pressure. Use past experiences where you successfully coordinated a team during busy periods to showcase your problem-solving abilities.

Join Rise to see the full answer
Can you describe a time when you turned around a challenging situation at work?

When answering this question, focus on a specific scenario where you faced a challenge, such as high staff turnover or low customer satisfaction. Describe the actions you took to address the issue and the positive results that followed. This demonstrates your leadership capabilities and commitment to improvement.

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What strategies would you implement to enhance customer service?

To enhance customer service, I would implement training sessions for my team, focusing on effective communication skills and product knowledge. Regular feedback sessions with staff can help identify areas for improvement. Moreover, actively seeking feedback from customers and making necessary adjustments shows a commitment to excellence.

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How do you ensure compliance with company policies in your store?

Ensuring compliance starts with setting a strong example and creating a culture of accountability. I would conduct regular reviews of policies with my team and implement checklists for key tasks. Open communication where employees can express concerns is also vital for maintaining standards and following procedures.

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How would you deal with a dissatisfied customer?

Dealing with a dissatisfied customer requires active listening and empathy. First, I would allow them to express their concerns fully. Then, I would offer a solution that rectifies the situation and ensure follow-up to confirm their satisfaction, showing the customer that their feedback is valued and important.

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What are your methods for motivating staff during slow periods?

During slow periods, I would keep morale high by encouraging team-building activities, providing incentives for meeting specific goals, and reinforcing the importance of excellent service as a foundation for future success. Recognizing individual contributions can also make team members feel valued and engaged.

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How do you handle conflict among team members?

Handling conflict effectively involves mediation and open dialogue. I would meet with the involved parties separately to understand their perspectives, then bring them together to discuss their views collaboratively. Encouraging a solution-oriented mindset among team members is essential for maintaining a cooperative team environment.

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What key performance indicators (KPIs) do you monitor as a General Manager?

As a General Manager, I would monitor KPIs such as sales growth, customer satisfaction scores, employee turnover rates, and food cost percentages. These metrics help evaluate the overall health of the business and guide strategic decisions to improve store performance.

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How do you prioritize tasks when managing multiple responsibilities?

Prioritizing tasks involves evaluating urgency and importance. I use tools like to-do lists and scheduling software to keep track of daily responsibilities, ensuring that critical tasks are addressed first while delegating appropriately to my team members when necessary.

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What are your views on training and development for team members?

I believe training and development are crucial for building a successful team. Investing in ongoing training sessions not only equips employees with essential skills but also fosters loyalty and motivation. Regular feedback and coaching can help individuals unlock their full potential.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 9, 2025

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