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Capital Projects Officer

Company Description

The City of San Antonio's mission is to deliver quality City services and commit to achieve San Antonio's vision of prosperity for our diverse, vibrant, and historic community.

Our approximately 12,000 employees are critical in the delivery of quality services to the residents of the City of San Antonio. The commitment our employees demonstrate to their jobs and to the advancement of the City's goals is the key to our success in mission accomplishment.

The City of San Antonio has identified four core values - Teamwork, Professionalism, Integrity, and Innovation - to efficiently and effectively inspire, motivate, lead, develop and empower employees in order to serve the public economically, ethically, equitably, and continuously improve and promote the high performance of government.

To ensure commitment to these values and to further integrate them with our organizational mission and vision, it is imperative that we seek these behaviors in the people we hire.

Job Description

Under direction, is responsible for performing professional work as part of a project team preparing and disseminating information to citizens, businesses, and City officials on upcoming or current capital improvement projects. Working conditions are primarily in an office environment. Exercises no supervision.  

Work Location 
City Tower, 100 W. Houston Street, 15th Floor, San Antonio, TX 78205

Work Hours
7:45 a.m. - 4:30 p.m., Monday - Friday

To Apply:  https://www.governmentjobs.com/careers/%7B0%7Dsanantoniotx/jobs/newprint/4878800

Essential Job Functions

  • Conducts research, gathers information, and maintains an efficient system of immediately available data. 
  • Serves as a liaison for citizens, businesses, and construction company representatives to inform and facilitate solutions to problems. 
  • Prepares and distributes flyers to citizens and businesses who will be impacted by project construction. 
  • Attends all project related meetings such as Pre-Bid Pre-Construction and design team meetings. 
  • Responds to citizen complaints and inquiries concerning capital projects. 
  • Facilitates the design and installation of project signs. 
  • Plans and prepares press releases and public service announcements. 
  • Visits construction sites on a regular basis to monitor project progress. 
  • Reviews contracts and construction schedules as they relate to phasing and the progress of the project. 
  • Prepares detailed written reports on regular basis. 
  • Compiles and maintains project information and data, including current project status and construction design. 
  • Researches and recommends solutions to project related problems that may cause citizen inconvenience. 
  • Plans, prepares, and conducts community meetings held during and after regular work hours. 
  • Provides easily accessible information for use by the City Manager, City Council, or other interested parties through the use of electronic data processing equipment. 
  • Performs related duties and fulfills responsibilities as required.

Qualifications

  • Bachelor's Degree from an accredited college or university.
  • Three (3) years of capital projects or construction related experience.
  • One (1) year of public engagement experience.
  • Valid Class "C" Texas Driver's License.

Preferred Qualifications

  • Customer service driven individual who thinks creatively to provide service to the public within the policy and budget constraints of the projects or organization.
  • Proficiency in speaking publicly to large and small groups both in-person and through video conferencing tools (e.g. WebEx, Zoom).
  • Capable of speaking in front of a camera and with a microphone in a poised and collected manner.
  • Ability to take technical concepts and effectively communicate those concepts to a non-technical audience in group or one-on-one settings without using industry jargon.
  • Experience working in a team environmental that promotes mutual accountability, fosters trust, and is committed to delivering projects to the client.
  • Experience dealing with Homeowners, Businesses, Neighborhood Associations and the general public (i.e. the clients for City of San Antonio projects).
  • Comfortable presenting information to high level management and political leadership.
  • Knowledge of (or an ability to learn and understand) engineering and construction practices and methods.

Additional Information

To submit your application, visit the City of San Antonio's website https://www.governmentjobs.com/careers/%7B0%7Dsanantoniotx/jobs/newprint/4878800

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Capital Projects Officer, City of San Antonio

Join the City of San Antonio as a Capital Projects Officer, where you'll play a vital role in managing and communicating about capital improvement projects within our vibrant community. In this position, you'll work alongside a dedicated team to research and disseminate important information to citizens, businesses, and city officials, ensuring everyone stays informed about ongoing and upcoming projects. Your day-to-day will engage you with the public as you serve as a liaison, addressing concerns, facilitating solutions, and preparing materials that keep our residents in the loop. You'll attend meetings, monitor construction sites, and compile detailed reports, all while embodying our core values of teamwork, professionalism, integrity, and innovation. This role operates in an office environment with a standard Monday through Friday schedule, ensuring a great work-life balance. If you are passionate about serving your community and helping deliver on the City of San Antonio's vision of progress and prosperity, this could be the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Capital Projects Officer Role at City of San Antonio
What are the main responsibilities of a Capital Projects Officer at the City of San Antonio?

As a Capital Projects Officer at the City of San Antonio, you'll be responsible for preparing and disseminating information about capital improvement projects, gathering data, and serving as a liaison to solve issues for citizens and businesses. You'll attend project-related meetings, respond to inquiries, and monitor progress at construction sites, ensuring the project aligns with community needs.

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What qualifications do I need to apply for the Capital Projects Officer position at the City of San Antonio?

To apply for the Capital Projects Officer role at the City of San Antonio, you must have a Bachelor's Degree, three years of experience in capital projects or construction, and one year of public engagement experience. A valid Texas Driver's License is also required, ensuring you can visit project sites and fulfill your duties effectively.

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How can I prepare for community meetings as a Capital Projects Officer in San Antonio?

Preparing for community meetings as a Capital Projects Officer involves gathering relevant project information, anticipating community concerns, and practicing clear communication strategies. It's crucial to present complex technical details in an understandable way to engage effectively with citizens and address their questions confidently.

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What skills are essential for a Capital Projects Officer in the City of San Antonio?

Key skills for a Capital Projects Officer include strong communication abilities—both verbal and written—public speaking proficiency, customer service orientation, and technical knowledge of construction practices. Successful officers should also excel in problem-solving and be comfortable working with diverse groups, ensuring effective collaboration and project delivery.

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Is experience in public engagement necessary for the Capital Projects Officer role at the City of San Antonio?

Yes, experience in public engagement is a crucial requirement for the Capital Projects Officer position at the City of San Antonio. Candidates are expected to have at least one year of related experience to ensure they can effectively communicate with the public and navigate community concerns regarding capital projects.

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Common Interview Questions for Capital Projects Officer
What strategies would you use to communicate complex project details to a non-technical audience?

To communicate complex information effectively, I would simplify technical terms, use relatable analogies, and employ visual aids. Listening actively to audience questions will help tailor my explanations, ensuring clarity and understanding.

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How would you handle a complaint from a resident regarding a construction project?

I would listen to the resident’s concerns empathetically, provide clear information about the project, and outline the steps we can take to address their issues. Following up to ensure their concerns are resolved would also be crucial in maintaining trust.

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Describe your experience working with community stakeholders in a previous project.

In my previous role, I regularly engaged with neighborhood associations and businesses to discuss project timelines and impacts. I facilitated meetings to provide updates, gather feedback, and address concerns, fostering a cooperative relationship with stakeholders.

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What steps would you take to ensure a project stays on schedule?

I would monitor project milestones closely, prioritize proactive communication with team members and contractors, and address any potential delays immediately by reassessing schedules and resources to maintain momentum.

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Can you provide an example of a successful outreach campaign you managed?

I once led an outreach campaign for a community park improvement project, utilizing flyers, social media, and community meetings to solicit input. The campaign resulted in constructive feedback and positive community engagement, significantly enhancing project outcomes.

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How do you prioritize tasks when managing multiple projects?

I prioritize tasks by evaluating deadlines, community impact, and resource availability. I employ project management tools to track progress and adjust priorities as needed, ensuring that critical tasks receive the attention they require.

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What experience do you have with public presentations?

I have presented project updates at community meetings and to city council members, ensuring my presentations are clear and engaging. I utilize visual aids and practice beforehand to communicate effectively and confidently.

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How do you approach collaboration within a project team?

Collaboration starts with clear communication and respect for diverse viewpoints. I encourage team discussions to brainstorm solutions and share insights, fostering an environment of mutual accountability to achieve project goals together.

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What would you do if a project you were overseeing fell behind schedule?

I would conduct a thorough assessment to determine the cause of the delay, engage with contractors to discuss solutions, and communicate transparently with stakeholders concerning revised timelines, ensuring ongoing public trust.

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Why do you want to work as a Capital Projects Officer for the City of San Antonio?

I am passionate about contributing to community development and improving public spaces. Joining the City of San Antonio aligns with my values of service and community engagement, allowing me to make a meaningful impact through innovative capital projects.

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When you "Remember the Alamo," don't forget San Antonio! The second-largest Texas city (behind Houston), with a population of about 2 million, San Antonio was the site of the Battle of the Alamo. Today, it's home to major tourist attractions like ...

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Full-time, on-site
DATE POSTED
March 28, 2025

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