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Multi Unit Site Leader I, Essex, #212

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The Multi Unit Site Leader role is an intense and fast-paced role within goPuff that requires drive, grit, positivity, and enthusiasm.

Join Gopuff as a Multi Unit Site Leader, where you will need to be a self-starting and entrepreneurial strong leader. In this role, you will also lead multiple operation associates across retail and Micro Fulfillment Centers (MFC) to drive development and focus on PNL profitability. As part of the Field operations team, you will report to the Regional Manager and work with capacity planning, supply chain, human resource business partners, retail strategy, merchandising, marketing, finance and pricing teams. Ultimately, the success of these retail stores and/or MFCs rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We recognize that people come from diverse backgrounds and skills and welcome all to apply.

You Will:

Support your team of local Operation Associates in their daily efforts to ensure that we have the proper direction for managing day-to-day operations in a retail and/or MFC environment.
Coach and develop Operation Associates to continue to improve while preparing them to take on new roles and responsibilities
Develop a deep bench of talent by focusing on performance management and succession planning
Track daily/weekly/monthly/quarterly/annual metrics to measure success and develop strategies to improve the experience that we deliver to our customers
Serve as the liaison between department rollout, local execution and other department leadership partners
Ensure your sites are operating at appropriate staffing levels and anticipate needs

You Have:

5+ years of relevant experience in retail, supply chain, operations, consulting, or data-driven project management
Leadership and management experience required of multi-location teams
Demonstrated ability to lead, develop, manage and retain high performing employees
Adept at analytical work and the ability to motivate others in a deadline-driven environment
Strong communication and organization skills
Must be willing to travel at least 90% of the time
Degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math, or a related field preferred.
Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
Ability to stand, bend, reach and walk during shifts
Ability to lift up to 49 pounds

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Gopuff Glassdoor Company Review

3.1

Gopuff DE&I Review

3.4

CEO of Gopuff

Rafael Ilishayev / Yakir Gola

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Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About Multi Unit Site Leader I, Essex, #212, Gopuff

Join goPuff as a Multi Unit Site Leader I in Essex, MD, where your drive and leadership will make a tangible impact. In this dynamic and fast-paced environment, you'll be at the forefront of operations, guiding multiple teams of associates who work across both retail spaces and Micro Fulfillment Centers (MFC). This role requires a self-starting attitude, grit, and an infectious positivity to motivate your team, ensuring that every day is productive and rewarding. As you collaborate closely with the Regional Manager and various departments like supply chain and marketing, your mission will be to enhance profitability while delivering an exceptional customer experience. You’ll coach and develop Operation Associates, helping them grow within the company and build a strong talent pipeline. You’ll also track key performance metrics and strategize improvements to elevate service. Expect to juggle staffing needs and operational decisions while being the vital link between different departments. If you're looking for a role where you can leverage your retail expertise and operational acumen to lead a vibrant team, this position at goPuff might be exactly what you're seeking. We're all about embracing diverse backgrounds and skill sets, and we encourage everyone to apply. Are you ready to take your career to the next level and be part of a fun, fast-paced, and innovative company? Then come and join Team Blue!

Frequently Asked Questions (FAQs) for Multi Unit Site Leader I, Essex, #212 Role at Gopuff

What are the main responsibilities of a Multi Unit Site Leader I at goPuff?

As a Multi Unit Site Leader I at goPuff, you'll be responsible for overseeing multiple teams overseeing both retail and Micro Fulfillment Centers (MFC). Your key responsibilities include coaching Operation Associates, managing daily operations, driving performance improvements, and ensuring customer satisfaction. You will also analyze performance metrics, collaborate with various departments, and ensure appropriate staffing across your locations.