Software Engineer-SmartComm

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. 

Under technical direction, analyzes client area requirements and processes, prepares application system specifications, and programs automated solutions or integrates applications to resolve business problems. Maintains centrally developed systems. The focus of this position will be designing or developing business applications and/or designing or developing alternative solutions.

*****Only local to Chicago candidates will be considered*****

JOB DESCRIPTION:

Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

• Performs a combination of duties in accordance with departmental guidelines:
• Evaluates defined client area requirements and processes (e.g., new enhancements or maintenance) and detailed designs and develops moderate to complex application program solutions.
• Ensures quality of application solutions by performing code review with peers, creating documentation, implementing code, verifying program logic, performing defect root cause analysis, and completing unit and integration testing. Participates in systems testing with other IT staff.
• Assists with the high level design of solutions. Consults with the client area to analyze system requirements and capabilities, identify associated risks, and resolve problems. May act as a liaison between clients and applications area.
• Researches and evaluates new and/or alternative solutions, and recommends the most efficient and cost effective solution for the systems/program design and develops system specifications and procedures. May include integrating vendor applications and consulting resources into existing applications and resources.
• In conjunction with operations area technical staff, supports the implementation of the application into production and testing environments. May confer with technical personnel to identify and resolve issues.

May perform additional duties as assigned.

Skills, Knowledge & Abilities

• Requires a broad knowledge of the system development life cycle, and system and application program development alternatives.
• Strong knowledge in SmartComm template development process including Layouts, Data Model, Style Sets, Template Selector and Rules processing.
• Solid knowledge of application development support software packages
• Strong analytical and problem solving skills.
• Understanding of interface design and user centered work methods.
• Requires solid communication and interpersonal skills to work effectively among all levels of internal/external business partners/clients.
• Advanced computer skills including Microsoft Office suite and other business related software systems or languages including, but not limited to J2EE Java. Other CCM tools (Documaker / OpenText / AEM) experience is a plus. Must be proficient in at least one higher level programming language. Other technologies will apply dependent on business area supported.
• Ability to multitask in a fast-paced dynamic workforce.

Education & Experience

• Bachelor's degree in Computer Science, or related discipline, or equivalent work experience.
• Typically a minimum four years of application program development experience including CCM tools (SmartComm/Thunderhead)..
• Applicable certificates preferred.

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In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.  For a detailed look at CNA’s benefits, please visit cnabenefits.com.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.