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Sales Executive - IT Services

Job Summary: As an Outside Sales Representative, you will play a pivotal role in driving the growth of our managed service provider (MSP) business by identifying new opportunities and building strong, lasting relationships with clients. Your primary focus will be on promoting our Information Technology Management Services to small and midsized businesses.


Key Responsibilities
  • Lead Generation & Prospecting: Identify and pursue new business opportunities within the managed service provider (MSP) space.
  • Client Relationship Building: Establish and nurture relationships with prospective and existing clients, understanding their technology needs and positioning the client as the preferred service provider.  Working with new or existing customers over the phone, through email and in person to review current issues and solutions. 
  • Product & Service Selling: Promote and sell Information Technology managed service offerings to meet client needs, with a focus on data security and operational efficiency. 
  • CRM Utilization & Management: Use CRM for managing client interactions, tracking sales pipelines, and maintaining up-to-date records of all sales activities. 
  • Sales Target Achievement: Consistently meet or exceed monthly, quarterly, and annual sales targets, contributing to the growth and success of the company. 
  • Reporting & Analysis: Provide regular reports on sales performance, client feedback, and market conditions, offering insights for strategic business decisions. 
  • Market Research & Trend Analysis: Stay informed on industry trends and developments in MSP and IT services to inform sales strategies and client recommendations. 


Qualifications
  • Associate degree in IT, business administration, Sales, Marketing, or related field preferred. 
  • Proven experience in sales roles. 
  • Proficiency in CRM software, with the ability to generate reports and analyze data. 
  • Excellent communication and interpersonal skills. 
  • Strong organizational skills with the ability to manage multiple tasks and priorities efficiently. 
  • Commitment to upholding company values of integrity, transparency, and client satisfaction. 
  • Minimum of 3-5 years of successful sales experience, preferably in a structured, B2B sales environment. Experience in IT, technology, or managed services is a plus. 
  • Understanding of IT services, cloud computing, cybersecurity, and other technology services. Must be able to learn and articulate the managed services offerings to potential clients. 
  • Experience in building and maintaining strong client relationships. Ability to understand client needs and provide tailored solutions. 
  • Lead negotiations with clients, ensuring both client satisfaction and profitability for the company. 


$55,000 - $70,000 a year
Plus commission and bonuses

#ZR

Average salary estimate

$62500 / YEARLY (est.)
min
max
$55000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Executive - IT Services, Cogent Talent Solutions

Are you a dynamic and motivated Sales Executive looking to make a significant impact in the IT services sector? Join our team in Huntsville, Alabama, where you’ll play a pivotal role in driving the growth of our managed service provider (MSP) business at our company. As a Sales Executive, you'll identify new opportunities while building lasting relationships with small and midsized businesses in need of top-notch Information Technology Management Services. Your day-to-day will involve generating leads, prospecting for new clients, and nurturing existing relationships to understand their technology needs. Your knack for product and service selling will shine as you promote our IT managed service offerings, focusing on data security and operational efficiency. You'll effectively use CRM tools to manage your client interactions and sales pipelines, while also reporting on your sales performance and providing valuable market insights. With a commitment to achieving your sales targets, you’ll contribute to the success of the company, all while upholding our core values of integrity and client satisfaction. If you have a knack for communication, a solid background in sales, and a keen understanding of IT services, we can't wait to see how you would thrive in this role. Come help us grow and innovate in the exciting world of IT!

Frequently Asked Questions (FAQs) for Sales Executive - IT Services Role at Cogent Talent Solutions
What are the primary responsibilities of a Sales Executive at our IT services company?

As a Sales Executive at our company, your primary responsibilities will include lead generation and prospecting for new business opportunities, building and nurturing client relationships, and selling our Information Technology Management Services. You'll also use CRM tools to manage client interactions and track sales performance while staying informed on industry trends.

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What qualifications are needed for the Sales Executive position at our IT services company?

To qualify for the Sales Executive role at our company, candidates should preferably hold an associate degree in IT, business administration, or a related field. We require at least 3-5 years of successful sales experience, preferably in a structured B2B sales environment, with proficiency in CRM software and strong interpersonal skills.

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How does the Sales Executive contribute to the growth of our IT services company?

The Sales Executive plays a crucial role in driving growth by consistently meeting or exceeding sales targets, identifying new leads, and offering tailored IT solutions to clients. Your position directly impacts the company’s success and helps establish our reputation as a trusted managed service provider.

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What type of clients will the Sales Executive engage with at our IT services company?

As a Sales Executive at our company, you will engage primarily with small to midsized businesses looking for reliable Information Technology Management Services. Understanding their technology needs will be vital in positioning our services effectively.

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What is the salary range for the Sales Executive position at our IT services company?

The salary range for the Sales Executive position at our company is between $55,000 and $70,000 per year, alongside potential commissions and bonuses, creating rewarding financial opportunities for successful candidates.

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Common Interview Questions for Sales Executive - IT Services
Can you describe your experience in sales, particularly in the IT services sector?

When answering this question, provide specific examples of your sales achievements, particularly related to IT services. Discuss any relevant metrics, such as sales volume or targets met, and how your experience complements the responsibilities of the Sales Executive position.

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How do you approach building relationships with clients in a B2B environment?

Share your strategies for relationship-building, such as regular follow-ups, understanding client needs, and providing ongoing support. Emphasize your focus on integrity and client satisfaction, which align with the company’s core values.

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What strategies do you use to generate leads and prospect for new clients?

Discuss your methods for lead generation, whether through networking, using social media, or leveraging CRM tools. Provide examples of successful campaigns or outreach initiatives you've implemented in the past.

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How do you ensure you meet or exceed your sales targets?

Explain your personal sales strategies, including time management, setting clear objectives, and regularly tracking your progress through CRM tools. Highlight any specific instances where your approach led to exceeding expectations.

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What is your experience with CRM software in managing client interactions?

Describe your proficiency with CRM software, including specific tools you have used. Provide examples of how you've utilized these tools to streamline processes, track sales, or analyze customer data to improve sales strategies.

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How do you stay informed about industry trends and developments?

Convey your interest in continuous learning and how you stay up-to-date with industry news. Mention sources like trade publications, networking events, and online resources, linking this knowledge back to how it could benefit your sales strategies.

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Can you give an example of how you successfully negotiated a deal?

Provide a specific situation where you negotiated a deal that satisfied both the client and your company. Highlight the skills you used in negotiation and how you ensured that the client’s needs were met while maintaining profitability.

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What do you believe are the key factors in achieving client satisfaction?

Focus on elements like communication, transparency, timely follow-ups, and tailoring solutions to meet client needs. Illustrate your points with examples from previous roles where you positively impacted client satisfaction.

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How do you handle rejection in a sales role?

Discuss your resilience and ability to learn from setbacks. Describe strategies you employ to cope with rejection, like seeking feedback, analyzing what went wrong, and persisting to find new opportunities.

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Why do you want to work as a Sales Executive for our IT services company?

Express your passion for the intersection of sales and technology, and why the company’s mission and values resonate with you. Highlight your excitement for contributing to the company’s growth and success in the IT space.

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DATE POSTED
April 2, 2025

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