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Manager, Product Sales Skills

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for delivering moments that promote products and promotions, drive engagement, and strengthen sales skills through discovery, positioning, and handling objections. This self-starter thrives on bringing fresh concepts and ideas to their work and excels in partnering with leadership teams (VPs, Directors, etc.) to gain agreement on sales strategies and approaches. This role is part of the Sales Effectiveness Team and is responsible for driving sales skill proficiency and mastery across our residential sales channels.

Job Description

Core Responsibilities

  • Supports the creation and implementation of company products, services, and promotions.
  • Integrate Xfinity product differentiators, opportunities, and threats into sales skills development programs, such as discovery, positioning, and handling objections.
  • Design and deliver sales skills content via training decks, job aids, and other internal materials.
  • Build and maintain strong relationships with key stakeholders, ensuring alignment and support for sales skills initiatives.
  •  Manage multiple competing priorities within tight deadlines, ensuring timely and effective delivery of sales skill-building projects. 
  • Develop metrics to assess the effectiveness and impact of sales skills development programs and recommend actions based on results.  
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. 
  • Other duties and responsibilities as assigned.

Desired Qualifications:

  • Strong project management and time management skills, with the ability to manage multiple projects concurrently.
  • Strong strategic thinking and problem-solving skills, with the ability to translate business goals into actionable content strategies. 
  • Excellent communication and collaboration skills, with the ability to influence and align stakeholders at all levels of the organization. 
  • Creative mindset with a passion for exploring new ideas, technologies, and trends in content marketing and storytelling.
  • Proficiency in Microsoft Office and Adobe Creative Cloud.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communication, Creativity, Teamwork

Compensation

National Pay Range: $84,466.56 USD-$197,968.50 USD

Targeted Commission: $60,000.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.
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Average salary estimate

$141217.53 / YEARLY (est.)
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$84466.56K
$197968.5K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Product Sales Skills, Comcast

Are you ready to take your career to the next level with Comcast as a Manager, Product Sales Skills? We’re looking for a proactive self-starter who can collaborate effectively with leadership and bring innovative ideas to life. In this virtual role, you’ll be at the heart of our Sales Effectiveness Team, crafting strategies to enhance our residential sales channels. You’ll promote our latest products and services, driving engagement and ensuring that our sales teams are equipped with the tools they need to excel. Your responsibilities will include designing and delivering engaging content such as training decks, while fostering strong relationships with key stakeholders to align on sales initiatives. Balancing multiple projects with tight deadlines will be key, as will your ability to use strategic thinking to translate business goals into actionable strategies. If you have a knack for creativity and a thirst for exploring new ideas in content marketing, you're exactly who we need. Plus, it’s all about teamwork here at Comcast. You'll participate in shaping a customer-centric culture, where making our customers' experiences seamless is paramount. With a competitive salary range and a comprehensive benefits package, including performance-based commission, there’s never been a better time to join us and make your mark in the evolving media and technology landscape!

Frequently Asked Questions (FAQs) for Manager, Product Sales Skills Role at Comcast
What are the core responsibilities of a Manager, Product Sales Skills at Comcast?

The Manager, Product Sales Skills at Comcast is responsible for delivering compelling moments that promote products and enhance sales skills. This includes creating and implementing sales skills development programs, designing training materials, and building strong relationships with stakeholders. The role also involves managing multiple projects under tight deadlines and developing metrics to assess training effectiveness.

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What qualifications are required for the Manager, Product Sales Skills position at Comcast?

To qualify for the Manager, Product Sales Skills role at Comcast, applicants typically will need a Bachelor's degree and 5-7 years of relevant work experience. Strong project management, strategic thinking, and communication skills are vital, along with proficiency in Microsoft Office and Adobe Creative Cloud.

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How does a Manager, Product Sales Skills drive engagement in sales strategies at Comcast?

At Comcast, a Manager, Product Sales Skills drives engagement by integrating product differentiators into sales strategies, designing interactive training content, and collaborating with leadership teams to ensure alignment. Their focus is on enhancing the effectiveness and impact of sales skill-building efforts across the organization's sales channels.

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What kind of work environment can a Manager, Product Sales Skills expect at Comcast?

Comcast offers a dynamic and supportive virtual work environment for the Manager, Product Sales Skills. The culture emphasizes teamwork, creativity, and open communication, with a focus on working together to drive results and put customers first while encouraging professional growth and innovation.

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What benefits does Comcast offer for the Manager, Product Sales Skills role?

Comcast provides a competitive salary range, potential commission earnings, and comprehensive benefits for the Manager, Product Sales Skills position. Benefits are designed to support employees physically, financially, and emotionally, ensuring connections to expert guidance and personalized care.

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Common Interview Questions for Manager, Product Sales Skills
How do you approach the development of sales skills training programs?

In this role, I focus on understanding the specific needs of the sales team and aligning the training content with current market trends. I utilize metrics from previous training programs to refine content and ensure it engages learners effectively.

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Can you provide an example of a successful project you managed in sales training?

Absolutely! I once led a project to revamp the sales skills training program. By incorporating feedback from sales teams and key stakeholders, we increased engagement by 30% and improved retention rates, which directly translated into higher sales performance.

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How do you ensure alignment among stakeholders when implementing new sales initiatives?

I prioritize open communication and regular check-ins with stakeholders at all levels. By involving them early in the process and seeking their feedback, I ensure everyone is on the same page and invested in the initiative's success.

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What strategies do you use to handle objections during sales training?

I incorporate role-playing and real-world scenarios into our training sessions, allowing sales teams to practice handling objections in a safe environment. This method boosts their confidence and equips them with effective strategies.

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What metrics do you consider when assessing the effectiveness of sales training?

I focus on a mix of quantitative and qualitative metrics, such as sales performance data pre-and post-training, participant feedback, and engagement levels during training sessions to gauge overall effectiveness.

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Describe how you keep your training content fresh and engaging for the sales team.

I consistently research industry trends and solicit feedback from participants to adapt our training content. By introducing new technologies and methods, such as e-learning and interactive sessions, I keep the material relevant and stimulating.

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How would you define success in this role?

Success as a Manager, Product Sales Skills, means seeing measurable improvements in sales performance, high levels of team engagement, and positive feedback from participants on the training content and methods used.

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How do you handle competing priorities and tight deadlines in this role?

I prioritize tasks based on urgency and impact, leveraging project management tools to keep track of deadlines. Balancing multiple projects requires excellent time management and the ability to delegate where necessary.

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What role does creativity play in your approach to sales training?

Creativity is crucial! It allows me to think outside the box in developing training material that resonates with participants. I strive to create an interactive environment that fosters engagement and enhances learning.

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How do you integrate customer feedback into your sales skills development programs?

I actively seek customer feedback and analyze it alongside sales performance data to identify areas for improvement in our training programs. This approach ensures we're addressing real customer needs and preparing our sales teams effectively.

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Comcast creates incredible technology and entertainment that connects millions of people to the moments and experiences that matter most.

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Full-time, remote
DATE POSTED
April 4, 2025

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