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Sr. Specialist, Employee Communications - job 2 of 2

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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for managing and maintaining the organization, publication and documentation aspects of Employee Communications tools and projects. Interacts regularly with senior executives. Must be able to provide project leadership. Has in-depth experience, knowledge and skills in own discipline. Skilled writer and editor. Usually determines own work priorities. Acts as a resource for colleagues with less experience

Job Description

Core Responsibilities

Manages the organization, documentation and publication of all customer-impacting content and communications.
Coordinates with content providers in the design and development of email newsletters, job aids, presentation slides, learning tools and other communications to enhance user effectiveness.
Creates strategy and messaging; reviews and edits content of communications materials to ensure content meets established communications standards and guidelines before publication.
Excellent writing and editing skills to produce high quality, engaging content on complex subject matters.
Liaises with senior leadership and functional partners on the full lifecycle of communications, from content creation to reviews, approvals and distribution.
Ensures prior approvals are coordinated and obtained prior to any document dissemination.
Maintain content repositories in partnership with IT and stakeholders.
Designs and maintains user feedback reporting systems and provides actionable insight to ensure optimal communications performance.
Self-starter with the ability to work both independently and collaboratively, prioritize, and manage multiple projects.
Keeps communications fresh, creative and engaging.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communication Tools, Content Creation, Internal Communications, Stakeholder Relationship Management, Strategic Communication Planning

Compensation

Primary Location Pay Range: $75,615.25 - $113,422.87

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Comcast Glassdoor Company Review

3.8

Comcast DE&I Review

No rating

CEO of Comcast

Brian L. Roberts

Approve of CEO

Average salary estimate

$94518.5 / YEARLY (est.)

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$75615K

$113422K

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What You Should Know About Sr. Specialist, Employee Communications, Comcast

Join Comcast as a Sr. Specialist in Employee Communications and become part of an innovative team that thrives in the fast-paced intersection of media and technology. Located in Centennial, Colorado, this position is all about crafting engaging communication strategies that connect our diverse workforce. You'll take the reins in managing the organization and publication of all internal communications, ensuring that vital information flows seamlessly through our channels. Enjoy the dynamic nature of this role as you liaise with senior executives and collaborate with content creators to develop newsletters, job aids, and presentations that resonate with employees. Your exceptional writing and editing skills will shine as you produce high-quality materials that meet our established communications standards. You’ll also design feedback systems that provide actionable insights, keeping us at the forefront of effective employee engagement. Emphasizing teamwork, you will not only exhibit your leadership prowess but also support your colleagues, fostering an environment of growth and inclusion. If you are looking to take a creative leap in your career, embrace the opportunity to revolutionize internal communications at Comcast, where every day brings new challenges and rewards as you help craft the future of our organization.

Frequently Asked Questions (FAQs) for Sr. Specialist, Employee Communications Role at Comcast

What are the primary responsibilities of the Sr. Specialist, Employee Communications at Comcast?

The Sr. Specialist, Employee Communications at Comcast is responsible for managing and organizing all internal communications. This includes developing newsletters, job aids, presentation materials, and learning tools. The role involves collaboration with senior executives and content providers, ensuring that all materials meet established communication standards before publication.